Kishunde Trott-Francis
12 West Avenue Southampton,Bermuda
Summary
Successful professional with over four years of leadership in a demanding environment. Highly experienced in addressing the needs of clients and colleagues to create favorable experiences. I also have experience completing clerical duties and staying organized while working in a fast paced environment. Innovative critical thinker who introduces efficiencies to ensure that the team consistently meets company standards.
Overview
13
13
years of professional experience
Work History
Beach Manager
Coral Beach & Tennis Club
Paget, Bermuda
03.2023 - Current
- Demonstrated the Coral Beach personal attributes of innovation and productivity
- Managed the daily operations on the beach
- Executed high-visibility events and weddings for clients based locally and overseas
Beach Supervisor
Coral Beach & Tennis Club
Padget, Bermuda
04.2019 - 03.2023
- Managed the daily operations on the beach
- Maintained the Coral Beach service standard
- Administered the schedule and payroll for up to 11 staff members
Beach Attendant
Coral Beach & Tennis Club
Paget, Bermuda
05.2017 - 10.2018
- Prepared the beach for daily operations
- Catered to members and guest needs
Volunteer
Cultural Learning Exchange
Jacksonville, Florida
10.2017 - 12.2017
- Helped organizers facilitate the event
- Led group discussions on how to understand people from diverse backgrounds
Teacher Internship
Lakeshore Middle School
Jacksonville, FL
01.2017 - 05.2017
- Created lessons on various topics at the direction of the teacher
- Led classroom discussions
Teacher Intern
Duval County Public Schools
Jacksonville, FL
08.2016 - 12.2016
- Observed teacher/student interactions in the classroom
- Assisted students with schoolwork to enhance their understanding of the material
Westgate Correctional Facility, Psychologist/ Social Worker Assistant
Department of Corrections
, Bermuda
06.2011 - 08.2011
- Conducted orientation for incoming inmates
- Attended staff meetings and recorded minutes
- Observed counseling sessions between Psychologist and inmates
- Reviewed inmate psychological evaluations and consulted with Psychologist
- Completed clerical duties
Education
Master of Arts - Applied Behavior Analysis
Arizona State University
Tempe, Arizona 08-2025
Bachelor - Arts, Psychology
University of North Florida
Jacksonville, FL12.2017
Associate - Arts, Psychology
Florida State College At Jacksonville
Jacksonville, FL01.2013
Skills
- Leading teams of 3-8 persons to achieve company's goals
- Developing sustainable and efficient processes and procedures
- Satisfying highly demanding customer needs
- Consistent application of critical thinking principles to resolve conflicts and problems
- Facilitate team building exercises focused on building relationships
- Proficient in common Microsoft applications including Word, Excel, Access, PowerPoint, and Outlook
References
REFERENCES: Available Upon Request
Timeline
Beach Manager
Coral Beach & Tennis Club
03.2023 - Current
Beach Supervisor
Coral Beach & Tennis Club
04.2019 - 03.2023
Volunteer
Cultural Learning Exchange
10.2017 - 12.2017
Beach Attendant
Coral Beach & Tennis Club
05.2017 - 10.2018
Teacher Internship
Lakeshore Middle School
01.2017 - 05.2017
Teacher Intern
Duval County Public Schools
08.2016 - 12.2016
Westgate Correctional Facility, Psychologist/ Social Worker Assistant
Department of Corrections
06.2011 - 08.2011
Master of Arts - Applied Behavior Analysis
Arizona State University
Bachelor - Arts, Psychology
University of North Florida
Associate - Arts, Psychology
Florida State College At Jacksonville
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