SH'NADE AKINSTALL
Pembroke,PB
Summary
Ambitious and driven individual seeking entry-level opportunity in Bermuda's dynamic Re/Insurance sector. Dedicated to contributing to and learning from a team that values professional development and career advancement.
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Coral Beach & Tennis Club
Paget
07.2023 - Current
- Provide exceptional customer service as first point of contact for guests
- Addressing inquiries and resolving issues promptly
- Manage check-in and check-out processes efficiently
- Handling administrative tasks such as managed over 60 calls per day, filing documents arranging transportation and managing reservations
- Utilize property management systems to update guest information, room status and availability.
Cashier
Phoenix Drug Store
Hamilton
05.2022 - 09.2022
- Consistently offered high level and friendly service to all customers
- Completed daily cash and credit sales reports for supervisors and store managers
- Maintained cleanliness and order of checkout areas on an hourly basis
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout
- Delivered outstanding customer care with proactive sales and listening skills.
Summer Intern Kennel Assistant
Bermuda Veterinary Services
Paget
08.2021 - 09.2021
- Provided fresh food and water for pets daily
- Cleaned all cages and kennels
- Exercised dogs and delivered recreational play
- Stocked all kennel and cleaning supplies
- Corresponded with clients through email and telephone.
Summer Intern Office Assistant
Coalition for the Protection of Children
Pembroke
07.2021 - 07.2021
- Provided office administration and front desk service
- Corresponded with clients through email and telephone
- Used strong work ethic to meet stringent deadlines
- Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
Education
Ethical Decision Making in Risks And Insurance
The Institutes
Online08-2024
High School Diploma -
The Berkeley Institute
Pembroke05.2021
AINS- Associate In Insurance
The Institutes
OnlineSkills
- Analytical and Critical Thinking
- Multitasking Abilities
- Organization and Time Management
- Problem-Solving
- Proficient in MS and Data Entry
- Excellent Communication
- Flexible and Adaptable
- Administrative skills
- Customer Service
Timeline
Front Desk Agent
Coral Beach & Tennis Club
07.2023 - Current
Cashier
Phoenix Drug Store
05.2022 - 09.2022
Summer Intern Kennel Assistant
Bermuda Veterinary Services
08.2021 - 09.2021
Summer Intern Office Assistant
Coalition for the Protection of Children
07.2021 - 07.2021
Ethical Decision Making in Risks And Insurance
The Institutes
High School Diploma -
The Berkeley Institute
AINS- Associate In Insurance
The Institutes
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