Ambitious and driven individual seeking entry-level opportunity in Bermuda's dynamic Re/Insurance sector. Dedicated to contributing to and learning from a team that values professional development and career advancement.
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Coral Beach & Tennis Club
Paget
2023.07 - Current
Provide exceptional customer service as first point of contact for guests
Addressing inquiries and resolving issues promptly
Manage check-in and check-out processes efficiently
Handling administrative tasks such as managed over 60 calls per day, filing documents arranging transportation and managing reservations
Utilize property management systems to update guest information, room status and availability.
Cashier
Phoenix Drug Store
Hamilton
2022.05 - 2022.09
Consistently offered high level and friendly service to all customers
Completed daily cash and credit sales reports for supervisors and store managers
Maintained cleanliness and order of checkout areas on an hourly basis
Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout
Delivered outstanding customer care with proactive sales and listening skills.
Summer Intern Kennel Assistant
Bermuda Veterinary Services
Paget
2021.08 - 2021.09
Provided fresh food and water for pets daily
Cleaned all cages and kennels
Exercised dogs and delivered recreational play
Stocked all kennel and cleaning supplies
Corresponded with clients through email and telephone.
Summer Intern Office Assistant
Coalition for the Protection of Children
Pembroke
2021.07 - 2021.07
Provided office administration and front desk service
Corresponded with clients through email and telephone
Used strong work ethic to meet stringent deadlines
Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
Education
Ethical Decision Making in Risks And Insurance
The Institutes
Online
2024-08
High School Diploma -
The Berkeley Institute
Pembroke
05.2021
AINS- Associate In Insurance
The Institutes
Online
Skills
Analytical and Critical Thinking
Multitasking Abilities
Organization and Time Management
Problem-Solving
Proficient in MS and Data Entry
Excellent Communication
Flexible and Adaptable
Administrative skills
Customer Service
Timeline
Front Desk Agent
Coral Beach & Tennis Club
2023.07 - Current
Cashier
Phoenix Drug Store
2022.05 - 2022.09
Summer Intern Kennel Assistant
Bermuda Veterinary Services
2021.08 - 2021.09
Summer Intern Office Assistant
Coalition for the Protection of Children
2021.07 - 2021.07
Ethical Decision Making in Risks And Insurance
The Institutes
High School Diploma -
The Berkeley Institute
AINS- Associate In Insurance
The Institutes
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