Jasmine Simmons
Sandys
Summary
I'm a dedicated and reliable individual, seeking to expand the knowledge and skills I have acquired through years of experience and education. Very passionate about delivering results and eager to contribute.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Ambassador, Guest Services
Bermuda Tourism Authority
03.2023 - 11.2024
- Handled high-pressure situations calmly and professionally, minimizing disruption or dissatisfaction among guests.
- Guided guests through local attractions recommendations, contributing to memorable experiences for visitors.
- Managed and maintained a float and all cash services, passes, tokens
- Sold official Bermuda merchandise
- Supported local sports teams, museums, restaurants, and other tourist-oriented spots by promoting events to hotel guests.
ADMINISTRATOR
The Ministry Of Health
06.2021 - 12.2022
- Entered and maintained departmental records in company database
- Scheduling appointments
- Answering calls to resolve or help aid in any issues or concerns
- Reviewed applications
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs
- Established staff schedules and assignments based on facility needs and equipment availability
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
RECEPTIONIST
Elite Fitness Gym
10.2017 - 12.2018
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
- Dusted all equipment and fixtures thoroughly and carefully
- Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests
- Maintained inventory count, tracked usage and documented variances
- Priced and registered all merchandise into the system
SALES ASSOCIATE
CC Boutique
03.2017 - 09.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Maintained records related to sales, returns and inventory availability
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Engaged with customers to effectively build rapport and lasting relationships
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
- Checked prices for customers and processed items sold by scanning barcodes
- Counted cash in register drawer at beginning and end of shift
Education
Associate of Science - Radiology
Keiser University
Orlando, Florida 07-2026
Bachelor of Science - Nursing, psychology
Seneca College
05.2024
Certificate Diploma - Medical Assistant Administration
The Bermuda College
07.2021
Certified Nursing Assistant Certificate - Nursing Assistant
The Manhattan Institute
New York, NY12.2019
High School Diploma -
The Berkeley Institute
06.2014
Skills
- Professional demeanor
- Dependable/Reliable
- Punctual
- Organization skills
- Time management
- Excellent attention to detail
- Telephone skills
- Office administration
- Spreadsheet/Publisher/Power/Excel/Word
- Works well under-pressure
- Patience and composure
- Customer service expertise
- Exceptional communication
- Initiative-taking
Certification
Basic Life Support for HealthCare Providers, American Red Cross, 12/12/19, GYUD8F, redcross.org/digitalcertificate
References
Raykeisha Burgess Operations Manager of Bermuda Tourism
516-0274
* Lynn Tincher- Lander, Ph.D President and CEO of Phi Theta Kappa Honor Society
601-000-000
Timeline
Ambassador, Guest Services
Bermuda Tourism Authority
03.2023 - 11.2024
ADMINISTRATOR
The Ministry Of Health
06.2021 - 12.2022
RECEPTIONIST
Elite Fitness Gym
10.2017 - 12.2018
SALES ASSOCIATE
CC Boutique
03.2017 - 09.2017
Certificate Diploma - Medical Assistant Administration
The Bermuda College
Certified Nursing Assistant Certificate - Nursing Assistant
The Manhattan Institute
High School Diploma -
The Berkeley Institute
Associate of Science - Radiology
Keiser University
Bachelor of Science - Nursing, psychology
Seneca College
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