Shantia Tankard
Sandys
Summary
Adaptable and organised administrative professional with background in office management, event coordination and diary scheduling. Knowledgeable and hardworking communicator with up-to-date knowledge of relevant safety and data security regulations. Works hard to keep office running smoothly.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Administrator
Sandys Secondary Middle School
08.2021 - Current
- Managed school calendar, ensuring smooth scheduling of activities and events.
- Organised 40+ teacher schedules, optimising productivity whilst reducing overlap or confusion.
- Point of contact for queries from staff, parents and students-resolved issues promptly.
- Handled sensitive data with confidentiality-upheld GDPR policies strictly.
- Kept filing, administration and recordkeeping up to date.
- Communicated with parents to address student issues related to behaviour, attendance and academic challenges.
- Answered telephone and email enquiries promptly, signposting requested information.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Screened incoming phone calls and relayed detailed messages.
- Photocopied and printed presentations, reports and school work.
Club Development Officer & Education Assistant
Endeavour Community Sailing
09.2017 - 08.2021
- Handled correspondence, providing timely responses to all enquiries.
- Fostered positive work environment with clear communication skills.
- Completed data entry tasks accurately, ensuring error-free records were maintained for hundreds of sailors.
- Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
- Coordinated logistics for special events, resulting in 100% successful company functions.
- Ensured compliance with health & safety regulations.
Office Assistant
Center for Talented Youth
02.2016 - 04.2017
- Maintained tidy reception area, creating positive impressions on visitors.
- Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of office for 80 students
- Delivered exceptional customer service, resulting in high client satisfaction rates.
- Organised mail distribution, providing timely communication among employees and clients alike.
- Performed data entry tasks diligently, maintaining accurate office records at all times.
- Assisted with event planning activities; contributed significantly towards successful corporate events and gatherings.
Kids & Exploration Zone Manager
35th America’s Cup
02.2016 - 07.2016
- Manage activities, Manage 4 volunteer schedules and staff schedule, Coordinate daily schedule with Education Station Managers, Coordinate AC Cinema Content, Manage seating and shading areas, Crosscheck functionality of all exhibits in kids zone, Coordinate and manage outdoor games
- Supervised zone activities, ensuring adherence to organizational policies and standards.
- Maintained compliance with health safety regulations whilst managing daily operations in designated zone area.
- Negotiated with 6 vendors and service providers to control corporate expenditures.
Receptionist
Bermuda Executive Services
12.2014 - 04.2015
- Managed 60 phone calls, resulting in effective communication flow within company.
- Maintained organized reception area for professional business environment.
- Directed many visitors/clients to appropriate staff, ensuring efficient service delivery.
- Upheld confidentiality with sensitive information handling procedures.
After School Programme & Holiday Camp Coordinator
Sandys 360 Sport Aquatic & Enrichment Center
06.2009 - 12.2013
- Enhanced camper satisfaction by implementing varied, engaging activity schedules.
- Managed staffing levels for camp operation.
- Ensured safety of 150 campers with thorough risk assessments.
- Organized regular training sessions.
- Liaised effectively with parents/guardians.
- Established emergency procedures to ensure swift response times during crises.
- Coordinated logistics for efficient transportation of campers from various locations.
- Spearheaded fundraising initiatives for improved facilities & resources for camp.
- Navigated challenging weather conditions, ensuring continuity of planned activities without compromising safety.
- Partnered with Somerset businesses for sponsorship deals, enhancing funding.
Administrative Assistant
Bermuda Government - Registrar of Companies
09.2006 - 11.2008
- Administrative support for licensing & insolvency division, prepared 40 holiday trading licenses, Managed queries, Managed holiday trading, real estate and liquidation filing system, Prepare cash book filing, managed Annual Return of Shareholding, Prepare real estate recommendations for Minister of Finance
Education
B.S.S.C. - High School Diploma
CedarBridge Academy
Insurance 101 Risk Management - Insurance
Bermuda College
PACE - Business Administration And Management
American Society of Administrative Professionals
02-2025
Skills
- Records keeping efficiency
- Microsoft office proficiency
- Conflict resolution
- Administrative support provision
- Confidentiality maintenance
- Basic accounting capability
- Efficient time management
- Outlook email system mastery
- Office management
- Claims administration
- 47 WPM typing speed
- Payroll administration
- Health and safety protocols
Custom
Cup Match, Office Assistant, Assisted the secretary with the distribution of tickets for the match and keep a log of what distributed., Laminate passes for media staff, Distribute Cup Match passes for vendors, plot holders, gate staff and others., Distribute staff shirts, Assist with interviews hosted by Hot 107.5 at Somerset Cricket Club, Assist with sorting uniforms for players, serving lunch to the players, special guests and seniors., Data entry of gate revenue, Assist with planning prize giving presentation Somerset Christmas Parade 2015, Caesar’s Pharmacy’s 20th Anniversary in conjunction with Somerset Cricket Club. My role was to book vendors and entertainment to assist with making a family fun community orientated event Somerset Cricket Club Anniversary Week 2014, Assist with planning various events and volunteering where needed as events happened Sandys 360 Grand Opening 2009, Plan and organize three events to run simultaneously to promote the various areas available to the community once the facility opened.
Certification
Google Forms Certification
Successful Time Management
Civility in the Workplace
References
References available upon request.
Personal Information
Name & contact
Timeline
Office Administrator
Sandys Secondary Middle School
08.2021 - Current
Club Development Officer & Education Assistant
Endeavour Community Sailing
09.2017 - 08.2021
Office Assistant
Center for Talented Youth
02.2016 - 04.2017
Kids & Exploration Zone Manager
35th America’s Cup
02.2016 - 07.2016
Receptionist
Bermuda Executive Services
12.2014 - 04.2015
After School Programme & Holiday Camp Coordinator
Sandys 360 Sport Aquatic & Enrichment Center
06.2009 - 12.2013
Administrative Assistant
Bermuda Government - Registrar of Companies
09.2006 - 11.2008
Insurance 101 Risk Management - Insurance
Bermuda College
B.S.S.C. - High School Diploma
CedarBridge Academy
PACE - Business Administration And Management
American Society of Administrative Professionals
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