Ivanne Demiar
Hamilton,Bermuda
Summary
Transitioning from retail to the insurance industry has been an exciting and productive step in my career journey, particularly in acclimating to Bermuda's dynamic business environment. I am employed as a Personal Lines Representative while pursuing Insurance designations to deepen my industry knowledge and skills.
Overview
14
14
years of professional experience
Work History
Personal Insurance Representative
CG Insurance Group Ltd.
City Of Hamilton, Bermuda
12.2023 - Current
- Maintained accurate records of customer interactions and policy information.
- Developed and implemented strategies to increase sales of insurance policies.
- Assisting customers in setting up and renewing personal insurance policies, paying premiums, making changes to policy coverage or information, and providing support to various departments as needed.
Export Sales Manager
Narai Intertrade Co.,Ltd.
Bangkok, Thailand
05.2022 - 03.2023
- Negotiated contracts with overseas clients for the sale of products and services.
- Identified and maximized sales opportunities, and increased customer retention rates.
- Developed sales strategies to increase export opportunities.
- Analyzed market trends in export markets to develop pricing strategies for different countries.
Director of International Sales & Marketing (Consultant)
Lawin International Co.,Ltd.
Bangkok, Thailand
11.2021 - 02.2022
- Company Overview: A subsidiary of Cargo Hub Express Thailand Company
- I served the company as a start-up consultant for Balikbayan Box Business and directed the company's overall introductory sales & marketing strategy for a period of time
- A subsidiary of Cargo Hub Express Thailand Company
Co-Founder & CEO
Agila Global Co., Ltd.
Bangkok, Thailand
03.2021 - 09.2021
- Company Overview: A logistics company mainly focused on sending Balikbayan Box shipments and commercial cargoes to the Philippines from Thailand.
- It has shifted the traditional way of sending Balikbayan Boxes to the Philippines by providing value-added services at no additional costs.
- The first-ever Balikbayan Box company to provide reliable online tracking services, SMS Delivery Updates, E-mail Delivery Updates, and a Tracker App.
- Developed strategies to increase brand awareness through public relations initiatives.
Network Developer
Advanced International Networks (AIN)
Bangkok, Thailand
04.2020 - 02.2021
- It was a part-time job responsible for bringing new members to the network, business development, and providing excellent customer service to cater to the members' growing needs
- Keeping member clients updated on the membership status and helping members integrate into the network
Director, International Sales
Groovy Map Company Ltd
Bangkok, Thailand
12.2016 - 09.2020
- Climbed up the corporate ladder after achieving a high sales track record and exceptional management skills.
- Overall, responsible for directing the company's sales division in Asia, the Middle East, and the UK, working with the biggest Travel Retail brands in the world.
- Led the International and Thailand Domestic Sales teams to drive more sales by establishing goals and strategies to improve sales and performance around the region of concern.
- 2019 Sales Growth Year on Year, 2018 vs 2019, Thailand's overall domestic sales of 53% +/-
- 2019 Sales Growth Year on Year, 2018 vs. In 2019, international overall sales were 43%.
- Rapidly increased the number of retail stores supply in Asia from 10 stores in 2015 to a massive 70 stores in 2019, including the Middle East partnership.
- Doubled the number of product categories from 2015-2018 and continued to develop new products for the ever-changing market demographics.
- Actively traveled to major airports in Southeast Asia 1-2 times a month and visited retail shops in major Thailand airports 3-4 times a month for meetings and market research.
- Joined Trade Fairs in Hong Kong, Bangkok, and Singapore to meet potential suppliers for the upcoming new product launch.
- Visited garment factories in Nanjing, China in 2018 to assess their capacity, reliability, and especially the quality of their products and services.
- Facilitated the partnership with major 3rd Party Logistics for all our overseas supply chain operations.
International Sales Customer Service
Groovy Map Company Ltd
Bangkok, Thailand
04.2015 - 11.2016
- Worked directly with the Managing Director for all international affairs of the company.
- Responsible for all Groovy Map's international accounts and grew one of the large accounts in Singapore up to 80% in the 2015 vs 2016 Sales Report, year on year.
- Developed new markets for Groovy Map products in Thailand, and beyond.
- Did an active role in product development, idea generation, market research, and product sourcing processes to cut costs.
- Developed and implemented customer service policies, standards, and procedures to ensure a high level of customer satisfaction.
Guest Relations Officer
Sri Lanta Resort & Spa
Krabi, Thailand
12.2011 - 02.2012
- 3-Month/ 90-day internship program with a four-star resort in Southern Thailand with a guest capacity of 150 guests
- The resorts cater to 90% Foreigners and 10% Locals
Travel Agent
Divaishnavi Travel and Tours, Inc.
Cebu City, Philippines
04.2011 - 05.2011
- In partial fulfillment with the pre-graduation requirements of the University
- Satisfactorily completed a total of 240 hours of on-the-job training workload
- Computes cost of travel and accommodations, carrier tariff books, and hotel rate books, or quote package tour's costs
Education
Masters Degree - International Business Management
Stamford International University
Bangkok12.2020
Bachelor of Science - Tourism Management
University of Southern Mindanao
North Cotabato, Philippines04.2012
Bachelor of Science - Tourism
University of San Jose-Recoletos
Cebu City, Philippines12.2008
Skills
- Customer Service
- Client Account Management
- Property insurance
- Insurance sales strategy
- Insurance sales
- Client Retention Strategies
References
References available upon request
Extracurricular Activities
Administrator, Badminton Masters Club, Bangkok, Bangkok, Thailand, 05/01/22, 03/31/23, Actively participated in the club's regular game schedules and events., Helped out to administer & supervise regular games every Saturday night from 7-9 pm, tournaments, group events, and gatherings.
Hobbies and Interests
- Traveling
- Swimming
- Badminton & Tennis
- Volleyball
- Festivities & Cultural Experiences
- Gym Fitness
- Outdoor Activities
Community Service
- Adopt A Special Angel (Philippines)
- Bamboo School (Thailand)
- Religious Outreach Programs
- Feeding Programs
Languages
- English, Fluent
- Filipino, Native Speaker
- Thai, Basic
Personal Information
- Date of Birth: 09/28/90
- Nationality: Filipino
Timeline
Personal Insurance Representative
CG Insurance Group Ltd.
12.2023 - Current
Export Sales Manager
Narai Intertrade Co.,Ltd.
05.2022 - 03.2023
Director of International Sales & Marketing (Consultant)
Lawin International Co.,Ltd.
11.2021 - 02.2022
Co-Founder & CEO
Agila Global Co., Ltd.
03.2021 - 09.2021
Network Developer
Advanced International Networks (AIN)
04.2020 - 02.2021
Director, International Sales
Groovy Map Company Ltd
12.2016 - 09.2020
International Sales Customer Service
Groovy Map Company Ltd
04.2015 - 11.2016
Guest Relations Officer
Sri Lanta Resort & Spa
12.2011 - 02.2012
Travel Agent
Divaishnavi Travel and Tours, Inc.
04.2011 - 05.2011
Masters Degree - International Business Management
Stamford International University
Bachelor of Science - Tourism Management
University of Southern Mindanao
Bachelor of Science - Tourism
University of San Jose-Recoletos
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