Adam Parsons
10 DeSilva Drive, Warwick,Bermuda
Summary
Highly motivated claims professional with over 15 years reinsurance claims experience. Seeking to leverage my industry knowledge and expertise to promote and deliver an exceptional claims service.
Overview
16
16
years of professional experience
Work History
Head of Claims - Reinsurance
MS Reinsurance/MS Amlin Bermuda
Hamilton, Bermuda
09.2020 - 06.2025
- Managed all claim activities and operations for the Bermuda office.
- Responsible for large loss reporting including preparation and submission to the MS Amlin AG Management Team and Executive Board.
- Responsible for team compliance with internal and external regulatory/risk requirements including adherence to J-SOX and established Quality Assurance controls.
- Assisted the quarterly reserving process in conjunction with Underwriting/Actuarial, including large loss management and tracking of exposures/IBNR.
- Responsible for managing a team of 8 claim adjusters. Responsibilities included training, developing, motivating and appraising staff performance in accordance with the company's annual PDR framework.
- Responsible for establishing and promoting strategic objectives for the claims function while ensuring compliance with internal corporate guidelines, processes and procedures.
- Responsible for managing all complex claims matters, including formal communication with relevant stakeholders, appointment of external experts, and management of disputed claims/claims involving litigation.
Assistant Claims Manager - Reinsurance
MS Amlin Bermuda
Hamilton, Bermuda
01.2018 - 08.2020
- Assisted the Head of Claims with the management of the Bermuda claims portfolio across various classes of business including Property, Casualty, and Special Risks.
- Shared responsibility with the Head of Claims for designing, implementing and applying claim processes and procedures in accordance with internal claims standards.
- Promoted and maintained relationships with internal and external stakeholders.
- Preparation of monthly claim reports for Senior Management/Head of Claims.
- Conducted routine claim audits and summarized findings for internal distribution.
Senior Claims Analyst - Reinsurance
MS Amlin Bermuda
Hamilton, Bermuda
01.2015 - 12.2017
- Handled a portfolio of complex claims across multiple lines of business.
- Claims management from first notification of loss to final settlement including coverage analysis; investigation; evaluation; reserving and resolution in accordance with established guidelines, service standards and regulation.
- Ensured all claims were fairly evaluated for coverage while keeping communication lines open with brokers and Claims Management.
- Conducted claim audits and attended broker visits to promote client intimacy and build relationships.
- Responsible for claim portfolio management according to Company guidelines and claim standards. This included preparing monthly KPI scorecards and the quarterly attestation of our Quality Assurance controls.
Claims Analyst - Reinsurance
Amlin Bermuda Ltd.
Hamilton, Bermuda
01.2012 - 12.2014
- Responsible for handling and adjusting claims within the property portfolio.
- Review and prepare claim settlements, set reserves and track IBNR appropriately.
- Assisted with client claim audits.
- Liaise with Technical Accounting team to review and monitor treaty statements, claim settlements and refunds.
Senior Claims Assistant - Reinsurance
Allied World Assurance Company
Hamilton, Bermuda
10.2009 - 12.2011
- First point of contact for all claim submissions.
- Triage all incoming claim mail including settlements, FNOL's, closing advices and status updates to appropriate claim adjusters and high level approvers.
- Create claim files and enter financials in administration system, prepare claim settlements for adjuster/manager sign-off and agreement.
- Create large loss reports in support of Claims Manager.
Education
Ontario College Advanced Diploma - BUSINESS MARKETING
Algonquin College
Ottawa, Ontario, Canada01.2007
ONTARIO SECONDARY SCHOOL DIPLOMA -
Trenton High School
Ontario, Canada01.2004
PRIMARY/SECONDARY SCHOOL -
Saltus Grammar School
Hamilton, Bermuda01.2000
Skills
- Reinsurance Contracts & Policy Interpretation
- Complex Claim Management
- Treaty & Facultative Reinsurance
- Relationship Management
- Claims Handling & Investigation
- Quality Assurance & Compliance
- Project Management
- Treaty Account Reconciliation
- Power BI & Microstrategy Reporting Tools
- Microsoft Office Suite/Adobe Pro
- Experience with SICS, Subscribe, WASP, CLAWS among other market reinsurance administration and claims workflow systems
Accomplishments
- 2019 MS Amlin Bermuda Employee of the Year – as voted by colleagues and management
- 2020 Claims Team of the Year – US Property CAT Awards – Insurance Insider. Member of winning team.
- Reinsurance Association of America - Re Claims, Re Contracts, Re Basics completed.
Timeline
Head of Claims - Reinsurance
MS Reinsurance/MS Amlin Bermuda
09.2020 - 06.2025
Assistant Claims Manager - Reinsurance
MS Amlin Bermuda
01.2018 - 08.2020
Senior Claims Analyst - Reinsurance
MS Amlin Bermuda
01.2015 - 12.2017
Claims Analyst - Reinsurance
Amlin Bermuda Ltd.
01.2012 - 12.2014
Senior Claims Assistant - Reinsurance
Allied World Assurance Company
10.2009 - 12.2011
Ontario College Advanced Diploma - BUSINESS MARKETING
Algonquin College
ONTARIO SECONDARY SCHOOL DIPLOMA -
Trenton High School
PRIMARY/SECONDARY SCHOOL -
Saltus Grammar School
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