Trevon Fubler
10 Cox's Drive,Pembroke
Summary
To develop, communicate, provide leadership, collaboration and growth while giving beyond exceptional service for an I.T. department and company. I am a seasoned engineer who seamlessly integrates project technical aspects and makes information relatable to non-technical personnel. Experienced leader with 25-year history in field. Clear communicator, decision maker and problem solver.
Overview
27
27
years of professional experience
Work History
Senior Infrastructure Engineer
Capital G / Clarien Bank
06.2010 - Current
- 3rd level maintenance and warranty of critical servers, banking applications and disaster recovery
- 3rd level technical support of Windows 2000/ XP/ 7/ 8/ 2003/ 2008/ 2012 R2, Active Directory, Microsoft Office 2003/ 2007/ 2010/ 2013, Exchange 2010, SQL, HP Jet Direct/Printer support, Blackberry Server, Desktop Imaging, VMware, Kaspersky Antivirus, Maas 360, Papercut, Citrix XenApp Server, Citrix XenDesktop, SentinelOne Antivirus
- Administration of PURE All Flash Array SAN
- Design and administration of backup schedule on Exagrid backup disk appliance
- After hours 3rd level support for Capital G and Gibbons group of companies
- Testing and implementation of new software and technology
- Administration of HP Blade systems c7000
- Administration of BCP / Disaster Recovery
- Administration of Mitel 3300 phone system
- Implementation of IT security best practices.
Senior Network Administrator
Keytech Limited
11.2007 - 05.2010
- 3rd level maintenance and warranty of critical servers and Cisco switches
- Administering HP SAN Eva 8100 and 4400
- Administering backup schedule on ARCServe with LTO tapes
- Administration of HP Blade systems c7000
- After hours 3rd level support for Keytech group of companies
- 3rd level technical support for KMS IT department across Keytech group of companies (BTC, Logic, M3, Keytech)
- 3rd level technical support of Windows 2000/ XP/ 2003/ 2008, Microsoft Office 2003/ 2007, Exchange 2000/ 2003/ 2007, SQL, Macintosh, HP Jet Direct/Printer support, Blackberry Server, Desktop Imaging., VMware, McAfee, Citrix Presentation Server
- Hardware and software Administering, implementation and support for BTC’s BOSS billing system and M3’s Envision POS system
- Documentation of network design and helpdesk functionality
- Testing and implementation of new software and technology.
I.T. Consultant/ Technical Analyst
Ignition Bermuda Ltd.
05.2001 - 11.2007
- Hardware and software maintenance of computers and servers
- 2nd & 3rd level technical support of Windows 95/ NT4.0/ 2000/ XP/ 2003, Microsoft Office, Exchange, SQL, Macintosh, HP Jet Direct/Printer support, Blackberry Server, Desktop Imaging., VMWare, LANDesk, Symantec Antivirus, Trend Micro, McAfee, Citrix Presentation Server, Lotus Notes
- Familiar with HP and Dell workstation, server support and warranty
- Clients: Ernst & Young; Hollis & Co., Bermuda College, Bermuda Employer’s Council, Mello Jones & Martin, Aon Bermuda Ltd., Compass Ltd., Promisant, IAS Park, Bermuda Government
- Administering backup schedule on ARCServe and Backup Exec with LTO tapes
- Maintenance of client telephony systems
- Setup and administration of remote support tools for HP and Dell Servers, SANS and desktops
- Administration of security systems using WinPAK
- Client documentation of network design and end user functions
- 24 hour on-call service support for clients while carrying pager.
Junior I.T. Consultant
Ernst & Young
11.1999 - 05.2001
- Hardware and software maintenance of computers and servers
- 2nd level and 3rd level technical support of Windows 95/ NT4.0/ 2000, Microsoft Office, Exchange, Macintosh, HP Jet Direct
- Scheduled weekly maintenance of workstations for Bermuda Government and other clients
- Clients: Bermuda Government; (Cabinet Office and Tourism), Bermuda Employer’s Council, Compass Ltd., Emerald Financial
- Client documentation of network design and end user functions
- Setup of A/V equipment for boardroom meetings.
Helpdesk Support
Ernst & Young
01.1999 - 11.1999
- Hardware and software maintenance of computers and servers for internal IT department
- 1st, 2nd, and 3rd level technician support of Windows, Netware, Microsoft Office, Lotus Notes, Time 2000 (Payroll System), and Jobstream (General Ledger System)
- Maintaining backup schedule on ARCServe and Backup Exec
- Maintenance of telephony systems and RightFAX system
- Design and rollout of desktop imaging from E&Y.
Helpdesk Support Representative
Bermuda Telephone Company
10.1997 - 01.1999
- Support and delegation of internal software and hardware queries
- 1st and 2nd level technician support of Windows, Netware, Microsoft Office, AS/400, HP Jet Direct & Exchange.
Education
Saltus Post Graduate Year -
Saltus Grammar School
Hamilton, Bermuda06.1996
Skills
- Infrastructure Automation
- ITIL framework knowledge
- Vendor Relationship Management
- Network architecture design
- Storage Area Networks
- Disaster Recovery Planning
- Virtualization Technologies
- Data Center Operations
- Continuous Integration and Deployment
- System Security Implementation
- Operating System Administration
- Server Hardware Configuration
- Incident and Problem Management
- High Availability Clustering
- Backup and Recovery Solutions
- Configuration management tools
- Infrastructure Scalability Strategies
- Cloud Infrastructure Management
- Change and Release Management
- Strategic Planning
- Training and mentoring
- Equipment knowledge
- Compliance understanding
- Decision-making skills
- Vendor Sourcing
- Incident Management
- Resourceful nature
- Public speaking ability
- Prioritization
- Technology Integration
- Database Administration
- Capacity Planning
- Project Oversight
- System Administration
- Configuration Management
- Forward-thinking mindset
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Organizational Skills
- Self Motivation
- Adaptability and Flexibility
- Attention to Detail
- Quality Assurance
- System Testing
- Continuous Improvement
- Goal Setting
- Technical Documentation and Reporting
- Data Management
- IT infrastructure proficiency
- Switches and routers
- Firewalls
- Penetration Testing
- Network protocols
- Service Level Agreement Management
- Application Load Balancing
- Excellent Communication
- Hardware troubleshooting
- Active Listening
- Critical Thinking
- Incident Response
Certificates and Computer Attributes
- M.C.S.E. (Microsoft Certified Systems Engineer) in Windows 2003
- C.C.N.A. (Cisco Certified Network Associate)
- C.C.A. (Citrix Certified Administrator)
- NeverFail Administrator
- Knowledge of S.A.N. Administration
- VMware vSphere 7 Administration
- HP c7000 Blade System Administration
- Skillful in Microsoft Office
- Designing and maintaining backup schedule
- Creating and rolling out of desktop images and virtual desktops
- Administering, implementing and support of Lotus Notes / Microsoft Exchange e-mail systems
- Computer related documentation of user how-to instructions, network and system designs.
- Excellent troubleshooting skills with hardware and software related issues.
- On-call after hours support.
- Received Internal Customer Service Award for Keytech in 2008
- Deployment of systems and processes using project management and ITIL practices.
- Zerto Administrator
- Telephone PBX Administrator on Mitel and Avaya systems
- SharePoint Administrator
- SSL Certificate Administration
- Cloud system and app migration
- HPE Synergy Design, Implementation and Administration
- Exchange Migration
Training
- Obtained Microsoft Certified Systems Engineer (M.C.S.E.) Certification on Windows 2003
- Obtained Cisco Certified Network Associate (C.C.N.A.) Certification
- Obtained Citrix Certified Administrator (C.C.A.) for XenDesktop 5
- HP SAN Training
- Compellent SAN Administration
- Backup (Tape and Disk) Design and Implementation
- VMware VCenter 8 Design and Implementation
- Citrix Cloud Design and Implementation
- Microsoft Exchange Design and Implementation
- Mimecast Certified Technical Specialist
- Pure All Flash Array Administration
Hobbies and Interests
- Travelling and experiencing different cultures
- Mentoring and knowledge sharing among younger peers interested in IT careers
- Music
- Sports
- Cars
- Technology and staying informed on the latest tech trends
References
- Dennis Pekus, dpekus@gmail.com
- Richard James, https://www.linkedin.com/in/richard-james-118461103
- Eugene O’Connor, eoconnor2000@icloud.com
- John Gallo, jgalloiii@me.com
- Raymon Glasford, rglasford@clarienbank.com
- David Burt, premier@gov.bm
Languages
English
Native language
Spanish
Advanced
C1
Timeline
Senior Infrastructure Engineer
Capital G / Clarien Bank
06.2010 - Current
Senior Network Administrator
Keytech Limited
11.2007 - 05.2010
I.T. Consultant/ Technical Analyst
Ignition Bermuda Ltd.
05.2001 - 11.2007
Junior I.T. Consultant
Ernst & Young
11.1999 - 05.2001
Helpdesk Support
Ernst & Young
01.1999 - 11.1999
Helpdesk Support Representative
Bermuda Telephone Company
10.1997 - 01.1999
Saltus Post Graduate Year -
Saltus Grammar School
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