Manpreet Kamboj
Noida,Uttar Pardesh
Summary
Highly skilled AWS Cloud Administrator, Linux Administrator, and Telecom Online Charging System Specialist with 12 years of extensive experience in managing, troubleshooting, and deploying robust telecom systems and cloud-based solutions. Proven expertise in real-time issue resolution, Kubernetes cluster administration, multi-mediation systems, and application support for critical telecom infrastructure. Adept at implementing scalable and reliable systems to enhance operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
AWS Cloud Admin, Kubernetes Admin, and Telecom Online Charging System Specialist
Mavenir Systems Pvt Ltd
02.2023 - Current
- Manage AWS cloud environments, deploying and scaling applications in Kubernetes clusters
- Design and maintain highly available and scalable cloud solutions to meet telecom requirements
- Lead real-time troubleshooting of telecom online charging systems, ensuring 99.99% uptime
- Implement automation scripts and monitor cloud-based applications for performance optimization
- Develop use cases to improve system efficiency, focusing on customer satisfaction and SLA adherence
Business Support System Specialist
Ericsson Global India Pvt Ltd
04.2019 - 02.2023
- Managed business support operations for telecom applications, including ECMS and EMM, optimizing end-user billing processes
- Ensured seamless integration of OCS with other telecom platforms to enhance revenue assurance
- Collaborated with cross-functional teams to resolve critical system issues under tight deadlines
- Conducted use case testing for new system features, contributing to the rollout of customer-centric solutions
Implementation engineer
Pertsol Telecom Pvt ltd
04.2018 - 04.2019
- Implemented Linux servers to support robust telecom applications, ensuring efficient and secure system performance
- Installed and configured telecom applications, providing comprehensive technical support during deployment
- Conducted root cause analysis for system issues and implemented proactive solutions to minimize downtime
- Created documentation for system configurations and best practices for operational teams
Deployment Engineer
ZTE Telecom India
04.2017 - 04.2018
- Deployed and troubleshot multi-mediation system applications in the telecom industry
- Streamlined deployment processes to reduce errors and ensure faster time-to-market
- Performed system testing and validation before production rollout to maintain operational integrity
- Actively engaged in real-time troubleshooting to address critical deployment issues
Support Engineer
ZteSoft Technology Pvt Ltd/NR service Pvt Ltd/Ketun Energy Pvt ltd
03.2013 - 03.2017
- Monitored, managed, and troubleshot multi-mediation system applications for seamless operations
- Provided 24/7 support for critical telecom applications, maintaining high availability and reliability
- Do configuration for ASN,1 Encoded RAW files into readable format
- Conducted system health checks, identifying, and resolving bottlenecks to improve performance
Education
B.Tech - Computer Science Engineering
Punjab Technical University
01.2012
Skills
- Cloud Administration
- AWS Cloud
- Kubernetes clusters
- Online Charging System (OCS)
- Billing & Charging
- Multi-Mediation Systems
- Linux Administration
- Postman
- Wireshark
- Couchbase
- MySQL Basics
- Application Support
- Troubleshooting
Certification
- Kubernetes Administrator (CKA)
Projectsandusecases
- AWS Cloud Deployment for Telecom Systems, Designed a scalable AWS infrastructure for a leading telecom client, achieving a 30% reduction in downtime.
- Real-Time Issue Resolution for OCS, Led troubleshooting for a critical charging system issue, restoring services in under 2 hours.
- Kubernetes Implementation, Deployed a Kubernetes cluster to streamline containerized telecom applications, improving deployment efficiency by 40%.
- Multi-Mediation System Deployment, Implemented a high-availability multi-mediation system, supporting over 5 million transactions daily.
Timeline
AWS Cloud Admin, Kubernetes Admin, and Telecom Online Charging System Specialist
Mavenir Systems Pvt Ltd
02.2023 - Current
Business Support System Specialist
Ericsson Global India Pvt Ltd
04.2019 - 02.2023
Implementation engineer
Pertsol Telecom Pvt ltd
04.2018 - 04.2019
Deployment Engineer
ZTE Telecom India
04.2017 - 04.2018
Support Engineer
ZteSoft Technology Pvt Ltd/NR service Pvt Ltd/Ketun Energy Pvt ltd
03.2013 - 03.2017
B.Tech - Computer Science Engineering
Punjab Technical University
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