Manpreet Kamboj
Noida,Uttar Pardesh
Summary
Driven by a passion for cloud technologies and a knack for problem-solving, I've excelled at Mavenir Systems, where I ensured 99.99% uptime for telecom online charging systems. My expertise spans AWS Cloud, Kubernetes, and Linux administration, complemented by a collaborative spirit and a proven track record in enhancing system efficiency and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
AWS Cloud Admin, Kubernetes Admin, and Telecom Online Charging System Specialist
Mavenir Systems Pvt Ltd
02.2023 - Current
- Manage AWS cloud environments, deploying and scaling applications in Kubernetes clusters
- Design and maintain highly available and scalable cloud solutions to meet telecom requirements
- Lead real-time troubleshooting of telecom online charging systems, ensuring 99.99% uptime
- Implement automation scripts and monitor cloud-based applications for performance optimization
- Develop use cases to improve system efficiency, focusing on customer satisfaction and SLA adherence
Business Support System Specialist
Ericsson Global India Pvt Ltd
04.2019 - 02.2023
- Managed business support operations for telecom applications, including ECMS and EMM, optimizing end-user billing processes
- Ensured seamless integration of OCS with other telecom platforms to enhance revenue assurance
- Collaborated with cross-functional teams to resolve critical system issues under tight deadlines
- Conducted use case testing for new system features, contributing to the rollout of customer-centric solutions
Implementation engineer
Pertsol Telecom Pvt ltd
04.2018 - 04.2019
- Implemented Linux servers to support robust telecom applications, ensuring efficient and secure system performance
- Installed and configured telecom applications, providing comprehensive technical support during deployment
- Conducted root cause analysis for system issues and implemented proactive solutions to minimize downtime
- Created documentation for system configurations and best practices for operational teams
Deployment Engineer
ZTE Telecom India
04.2017 - 04.2018
- Deployed and troubleshot multi-mediation system applications in the telecom industry
- Streamlined deployment processes to reduce errors and ensure faster time-to-market
- Performed system testing and validation before production rollout to maintain operational integrity
- Actively engaged in real-time troubleshooting to address critical deployment issues
Support Engineer
ZteSoft Technology Pvt Ltd/NR service Pvt Ltd/Ketun Energy Pvt ltd
03.2013 - 03.2017
- Monitored, managed, and troubleshot multi-mediation system applications for seamless operations
- Provided 24/7 support for critical telecom applications, maintaining high availability and reliability
- Do configuration for ASN,1 Encoded RAW files into readable format
- Conducted system health checks, identifying, and resolving bottlenecks to improve performance
Education
B.Tech - Computer Science Engineering
Punjab Technical University
01.2012
Skills
- AWS Cloud
- Kubernetes clusters
- Online Charging System (OCS)
- Billing and Charging
- Multi-Mediation Systems
- Linux administration
- Postman
- Wireshark
- Couchbase
- MySQL Basics
Projects and usecases
- AWS Cloud Deployment for Telecom Systems, Designed a scalable AWS infrastructure for a leading telecom client, achieving a 30% reduction in downtime.
- Real-Time Issue Resolution for OCS, Led troubleshooting for a critical charging system issue, restoring services in under 2 hours.
- Kubernetes Implementation, Deployed a Kubernetes cluster to streamline containerized telecom applications, improving deployment efficiency by 40%.
- Multi-Mediation System Deployment, Implemented a high-availability multi-mediation system, supporting over 5 million transactions daily.
Certification
- Kubernetes Administrator (CKA)
Accomplishments
- Ericsson Employee of the Year Recognition
Timeline
AWS Cloud Admin, Kubernetes Admin, and Telecom Online Charging System Specialist
Mavenir Systems Pvt Ltd
02.2023 - Current
Business Support System Specialist
Ericsson Global India Pvt Ltd
04.2019 - 02.2023
Implementation engineer
Pertsol Telecom Pvt ltd
04.2018 - 04.2019
Deployment Engineer
ZTE Telecom India
04.2017 - 04.2018
Support Engineer
ZteSoft Technology Pvt Ltd/NR service Pvt Ltd/Ketun Energy Pvt ltd
03.2013 - 03.2017
B.Tech - Computer Science Engineering
Punjab Technical University
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