JUDY BENEVIDES
Summary
Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
45
45
years of professional experience
Work History
Office Manager & Aide to the Opposition Leader
One Bermuda Alliance & Bermuda Government
02.2015 - Current
- Assist the Opposition Leader with office administration, correspondence and special projects as assigned
- Facilitate meetings of Senators, Shadow Cabinet, through proper scheduling
- Schedule and manage the Opposition Leaders calendar
- Maintain the library of resources
- Receive all calls and respond in a timely fashion., Assist the Party Executive with office administration, correspondence and special projects as assigned
- Assist with the implementation of office systems and procedures for the lead up to election
- Facilitate meetings of Caucus, Central Executive
- Assist with event planning on all Campaign events
- Assist the Campaign Consultant on all projects
- Recruiting, training and coordinating volunteers for assistance in the office and branch events
- Maintain the library of resources
- Post and manage the membership for the Party
- Maintain and manage all incoming invoices and payments to assist the Treasurer
- Prepare thank you and solicitation letters
- Create and maintain an effective filing system for Parliamentary Business, including all legislation and documentation
- Receive all calls and respond to inquiries in a timely fashion
- Project Managment
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Operations Director
MacWorcs
07.2014 - Current
- Project Management
- Schedule appointments for clients
- Employee and Customer Satisfaction
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Operations Director
Premier Tickets
07.2014 - Current
- Project Management
- IT Consulting
- Event Management for Premier Tickets
- Office Management
- Employee and Customer Satisfaction
- Led, supervised and provided strategic direction for workforce of 52 employees.
Executive Assistant
Bermuda Government
01.2013 - 05.2014
- Responsible for providing a wide range of administrative and secretarial services for the Premier to enable the Premier to discharge all directives in an efficient and effective manner
- Responsible for arranging meetings on behalf of the Premier recording and transcribing the business of the meetings, undertaking research, compiling statistics and compiling and submitting reports and associated correspondence, as required
- Act as a main contact for all documents to the Premier.
- Ensure the implementation of all administrative policies and procedures relating to the office of the Premier and ensure that other stakeholders are aware of and adhere to the established policies
- Provides reception services for the Premier and ensures that he is appropriately briefed for all meetings
- Maintain the diary of the Premier and arrange appointments as necessary
- Liaise, as requested, with the Cabinet Secretary and outside agencies on matters connected with the political and Government responsibilities of the Premier
- Perform all private secretarial duties for the Premier including the preparation of routine draft letters for approval prior to signature
- Answer the telephone for the Premier, and in conjunction with the Chief of Staff, prioritize and manage all
- Ensure the completion of all secretarial and clerical duties associated with the provision of administrative services, such as filing of confidential correspondence, photocopying, collation, etc.
Office Assistant
United Bermuda Party
01.2003 - 12.2011
- Assist the Executive with office administration, correspondence and special projects as assigned
- Assist with the implementation of office systems and procedures for the smooth operation of the Central Office
- Facilitate meetings of Caucus, Central Executive, Party Officers, Regions and Branches and other Party sub-committees through proper scheduling of the Central Office
- Assist with event planning by helping with the coordination of planned Party events
- Recruiting, training and coordinating volunteers both for assistance in the Central office and with Party projects
- Coordinate and attend membership meetings
- Manage all pledges and donations using Giftmaker Pro including the preparation of thank you and solicitation letters as well as managed lapsed membership
- Post payments and invoices to QuickBooks Pro
- Create and maintain an effective filing system for membership and gift documentation
- Manage information technology requirements with assistance from the designated IT professionals and IT Committee
- Assists Computer Administrator – provides information, training of workers, clerical support
- Assist the Chairman and Treasurer with the development and maintenance of the operating budget
- Develop and maintain business relationships with vendors & suppliers
- Administer payroll, banking and accounts receivables/payables under the direction of the Executive
- Respond to and address concerns from constituents
- Responsible for incoming/outgoing mail, filing.
Executive Assistant to CEO/Marketing & Sales Manager
The Veney Group of Companies, The Travel Planners, Cranleigh Limited, Destination Bermuda Ltd
01.1999 - 07.2002
- Increase sales for The Travel Planners
- Suggest new products that increased earnings by 13%
- Ensure that training schedules for staff are set up and carried out
- Develop sales and sales targets for The Travel Planners
- Develop relationships and new business with vendors, suppliers and advertising persons
- Ensure that all departmental monthly meetings schedules are kept and company staff meetings are scheduled for each quarter
- Market Leadership Development Workshops
- Market and Schedule Annual Trade Show for The Travel Planners.
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Senior Travel Consultant
Meyer Agencies
01.1988 - 01.1999
- Group & Tour, Coordinate and escort many niche travel groups
- Book and manage client's business and leisure travel
- Assist with securing visas for ease in boarder
- Achieved revenue growth by upselling additional services like insurance plans, airport transfers, or excursions to clients during the booking process.
- Managed high-profile accounts, ensuring seamless coordination of complex international itineraries for VIP clientele.
- Conducted comprehensive destination research to provide clients with up-to-date information and expert advice on travel options.
- Developed strong relationships with vendors, negotiating competitive rates for clients'' travel accommodations.
- Used company and vendor marketing resources to educate customers and close sales.
Secretary
Exxon Insurance Services
01.1984 - 01.1986
- Assisted the Controller with typing, telexing and filing
- Operation of facsimile and record retention.
- Maintained daily report documents, memos and invoices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Secretary
Planned Maintenance Co. Ltd
01.1983 - 01.1984
- Reported to Directors with responsibility for payroll, banking, preventive maintenance accounting
- Other duties included taking minutes at directors meetings.
Secretary
Hamilton Princess Hotel
01.1981 - 01.1983
- Reported to the Chief Engineer with responsibility for payroll, maintain preventive maintenance records
- Other duties included typing, scheduling time schedules for employees within the department
- Purchasing equipment.
Receptionist
Beneficial International Insurance
01.1980 - 01.1981
- Greeted and assisted all incoming clients
- Prepared documents for delivery and courier
- Reported to Executive Secretary to assist with all office duties i.e
- Typing and data entry.
Education
Certification of Niche Travel in Family Travel -
Universal Travel Institute
Fort Myers, Florida, USA03.1987
High School Diploma -
Northlands Secondary School
Pembroke, Bermuda06.1980
Graduate Degree - English, Bookkeeping and Typing
Dellwood Primary School
Pembroke, Bermuda1975
Skills
- COMPUTER SKILLS:
- Proficient in
- Microsoft Office – Word, Excel PowerPoint
- Gift Maker Pro & File Maker – Fundraising Database Management System, Event Planning & Volunteer Management
- Proficient in Mac OS X
- Certified in Quickbooks Pro
Timeline
Office Manager & Aide to the Opposition Leader
One Bermuda Alliance & Bermuda Government
02.2015 - Current
Operations Director
MacWorcs
07.2014 - Current
Operations Director
Premier Tickets
07.2014 - Current
Executive Assistant
Bermuda Government
01.2013 - 05.2014
Office Assistant
United Bermuda Party
01.2003 - 12.2011
Executive Assistant to CEO/Marketing & Sales Manager
The Veney Group of Companies, The Travel Planners, Cranleigh Limited, Destination Bermuda Ltd
01.1999 - 07.2002
Senior Travel Consultant
Meyer Agencies
01.1988 - 01.1999
Secretary
Exxon Insurance Services
01.1984 - 01.1986
Secretary
Planned Maintenance Co. Ltd
01.1983 - 01.1984
Secretary
Hamilton Princess Hotel
01.1981 - 01.1983
Receptionist
Beneficial International Insurance
01.1980 - 01.1981
Certification of Niche Travel in Family Travel -
Universal Travel Institute
High School Diploma -
Northlands Secondary School
Graduate Degree - English, Bookkeeping and Typing
Dellwood Primary School
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