Summary
Overview
Work History
Education
Skills
Gardening, Walking, Movie watching
Timeline
Generic

Chanel Burchall

Warwick

Summary

Dynamic administrative professional with extensive experience at Bermuda Government, excelling in office management and accurate data entry. Proven track record of enhancing customer satisfaction and improving document organization. Skilled in Microsoft Word and adept at fostering effective communication, driving efficiency through meticulous record-keeping and streamlined processes.

Administrative professional with comprehensive background in office management and support. Known for reliability and adaptability, consistently ensuring smooth operations and effective team collaboration. Expertise in scheduling, document handling, and communication.

Overview

23
23
years of professional experience

Work History

Administration Assistant

Bermuda Government
04.2008 - Current
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance of Vacation Rentals.
  • Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
  • Improved workplace productivity with the implementation of a centralized filing system, organizing , physical documents.
  • Maintained inventory of office supplies and placed orders.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Performed research to collect and record Vacation Rental data.

Secretary

Bermuda Government
06.2005 - 04.2008
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided clerical support to the Manager by copying, faxing, and filing documents.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Clinical Clerk

Bermuda Hospital
02.2002 - 06.2005
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.
  • Retrieved clinical records on a timely manner as per the Emergency departments request.
  • Collected and distributed Doctors mail in their inboxes.
  • Input data into spreadsheets and databases.

Education

Book-keeping Diploma

Bermuda College
21 Stonington Ave, Paget
06-1990

High School Diploma -

Devonshire Academy
1 Cedar Bridge Ln, DV 02
06-1988

Skills

  • Administrative support
  • Office administration
  • Accurate data entry
  • Office management
  • Business administration
  • File organization
  • Microsoft Word
  • Scheduling
  • Customer relations
  • Confidentiality handling
  • Travel coordination
  • Office equipment

Gardening, Walking, Movie watching

 I love landscaping and Gardening around my home.  Walking the beach and the trails. I also enjoy going to the Movies with my son, writing poems and travelling aboard.  Volunteering for various charities in the community.  When my children were younger I enjoyed party planning; having themed parties as being creative became my second nature!

Timeline

Administration Assistant

Bermuda Government
04.2008 - Current

Secretary

Bermuda Government
06.2005 - 04.2008

Clinical Clerk

Bermuda Hospital
02.2002 - 06.2005

Book-keeping Diploma

Bermuda College

High School Diploma -

Devonshire Academy

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Chanel Burchall