Summary
Overview
Work History
Education
Skills
Certification
Leadership Experience
Timeline
Generic

Christopher Pitcher

St. David's

Summary

With 20+ years of customs enforcement experience, I possess strong skills in investigation, surveillance, and teamwork. I have a solid grasp of immigration laws and security protocols. With a proven track record, I have completed specialized training programs and effectively managed customs operations for enhanced compliance and security. A highly motivated Customs Officer is seeking a new opportunity to grow professional and aid in operational efficiency.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Customs Officer

H.M. Customs
03.2003 - Current

Business Summary:

With extensive experience in logistics and security operations, I have successfully streamlined customs processes, ensuring quicker and more efficient clearance. My expertise in identifying and reporting suspicious activities has contributed to the arrest of multiple customs violators through meticulous information collection and evaluation. I have a strong track record in conducting investigations related to customs violations, facilitating the detention of merchandise and individuals in compliance with the law, and providing intelligent data to support clearance activities.

I have represented the company in legal matters, including court trials against customs law violations, and have conducted surveillance and inspections at key entry points, ensuring adherence to regulations. My deep understanding of immigration laws, policies, and procedures has enabled me to effectively assist U.S. Immigration and Customs Enforcement (ICE) personnel.

As a member of the Drug Interdiction Team, I have conducted covert operations, investigated leads, and made arrests, specializing in complex drug and money laundering investigations. My comprehensive experience extends to evidence gathering, chain-of-custody management, and case file preparation. I have developed key communication channels, conducted security checks, and managed critical investigations, both civil and criminal, while adhering to federal laws and guidelines.

I possess a wide range of skills, including the ability to handle difficult conversations, provide customer service, and execute strategic planning. With expertise in fingerprinting, evidence handling, report writing, and safety equipment management, I have consistently demonstrated proficiency in law enforcement and investigative operations. Additionally, my experience working in multicultural environments and as an acting supervisor has allowed me to lead teams effectively and ensure high-quality results.

Key Skills:

  • Customs & Immigration Law Compliance
  • Logistics & Import Information Management
  • Intelligence Gathering & Surveillance
  • Drug Interdiction & Money Laundering Investigations
  • Federal Law Enforcement Operations
  • Evidence Handling & Chain-of-Custody
  • Report Writing & Case Management
  • Customer Service & Communication
  • Planning & Supervisory Skills

This diverse skill set positions me as a highly qualified professional, ready to contribute to your organization by ensuring compliance, operational efficiency, and effective investigation and security measures.

Im currently taken classes up BDA college in The Institutes CPCU designation INS 2220 (Insurance Operations).

Education

Associate of Science - Business Arts & Science

Bermuda College
Paget, Bermuda
05-2027

Skills

  • Master Certificate in leadership in Management
  • Supervisory course: Grievance & Disciplinary
  • Leadership course: Difficult Conversations
  • Strategic planning
  • Risk assessment
  • Business planning
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Teamwork
  • Decision-making

Certification

  • Master Certificate in Leadership in Management
  • Handgun Qualified Expert, Customs
  • X-ray equipment usage
  • Pat Down & Strip Search Techniques
  • Safety equipment Trained
  • Handling of Evidence Trained
  • Handcuffs, Captor Spray & Steel Batons Techniques
  • Self-defense Techniques
  • Video & Tape Interviews
  • Fingerprinting
  • How to complete case files & prepare files for court
  • Level 1 surveillance trained
  • Overseas intelligence course
  • Supervisory course: Grievance & Disciplinary course
  • Difficult conversation course
  • 7 habits course
  • Mirrors course
  • EAP courses
  • Trained in the proper use of technology, infrared systems, and drive-through x-ray equipment, radiation detection systems.

Leadership Experience

Acting Dates as Senior Customs Officer, 08/2023, 10/2021, 06/2018, 10/2017, 09/2015, 04/2012

Bermuda Regiment, 01/01/99, 12/01/02, Warwick, Bermuda, Corporal, A Company, 01/01/00, 12/01/02, Lance Corporal, A Company, 01/01/99, 12/01/00, Private, A Company, 01/01/99, 12/01/99

Timeline

Customs Officer

H.M. Customs
03.2003 - Current

Associate of Science - Business Arts & Science

Bermuda College
Christopher Pitcher