Zuri Showers
Warwick,Bermuda
Summary
Dynamic and results-driven professional with extensive experience in customer service and cash handling. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in multitasking and organization, consistently maintaining high standards of service and operational efficiency. Committed to delivering excellence in fast-paced environments. Providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
7
7
years of professional experience
Work History
Bartender
Rosedon Hotel
Hamilton , Bermuda
10.2025 - Current
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Trained new bartenders on drink preparation and upselling techniques.
- Completed regular bar inventories and daily requisition sheets.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
Cashier/Merchandiser
Garden Market
Pembroke, Bermuda
11.2023 - 08.2024
- Served customers at the register, and sanitized workstations.
- Monitored and restocked the drink fridges and water section.
- Collaborated with coworkers on floor merchandising.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Bartender
Portofino's
Hamilton, Bermuda
07.2023 - 02.2024
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Effectively multitasked within fast-paced environment.
- Monitored bar inventory and promptly restocked low items before depletion.
- Sanitized and restocked the bar for the next day's operations.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Cashier/Merchandiser
The Phoenix Centre, Woodbourne Chemist
Hamilton, Bermuda
01.2023 - 05.2023
- Managed till operations and served customers.
- Checked and stocked incoming orders.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Scanned shelves and product cases for damage or misplaced products.
- Printed labels and tags for for-sale merchandise.
- Collected payments and provided accurate change.
Cashier/Insider
Four Star
Bermuda
09.2021 - 09.2022
- Took orders, prepared desserts, and managed cash transactions.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Salon Apprentice
Headway Hair & Body
Hamilton, Bermuda
06.2021 - 08.2022
- Assisted hairstylists, and maintained salon cleanliness.
- Managed the front desk, bookings, and greeting clients.
- Processed client payments, sent invoices, and placed appointment reminder calls.
- Suggested and sold salon services and retail products to customers.
Sandwich Maker/Short Order Cook
Simple
Warwick, Bermuda
01.2021 - 06.2021
- I prepped food and made sandwiches to customer specifications.
- Managed grill orders, and maintained a clean workstation.
- Assisted in preparing food by cutting, chopping, and preparing meats, vegetables, and fruits.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Organized food preparation stations and regularly replenished supplies.
Waitress
Anchor Restaurant
Dockyard, Bermuda
08.2020 - 11.2020
- I greeted customers and managed takeout orders.
- Presented food and beverages to guests at tables.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Utilized the POS system to total meal costs and add tips for final bill calculation.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented menus to patrons to answer questions about menu items and make recommendations.
Waitress
Utopia
Hamilton, Bermuda
01.2020 - 06.2020
- I took orders, entered them into the POS system, and cleaned tables.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Relayed orders to service bar and kitchen via point-of-sale register system.
Education
GED -
GED Program With Hamilton SDA Church
Hamilton, Bermuda06.2025
CedarBridge Academy -
CedarBridge Academy
Hamilton, Bermuda05.2022
Skills
- Computer proficiency
- Leadership experience
- Communication skills
- People skills
- Collaboration talent
- Problem-solving abilities
- Adaptability
- Creativity
- Active listening
- Time management
- Cash handling and management
- Multitasking and organization
- Sales techniques mastery
- Reliability and punctuality
- Customer service excellence
- Work ethic and integrity
- Hospitality and accommodation
- Patience and empathy
- Basic math
Timeline
Bartender
Rosedon Hotel
10.2025 - Current
Cashier/Merchandiser
Garden Market
11.2023 - 08.2024
Bartender
Portofino's
07.2023 - 02.2024
Cashier/Merchandiser
The Phoenix Centre, Woodbourne Chemist
01.2023 - 05.2023
Cashier/Insider
Four Star
09.2021 - 09.2022
Salon Apprentice
Headway Hair & Body
06.2021 - 08.2022
Sandwich Maker/Short Order Cook
Simple
01.2021 - 06.2021
Waitress
Anchor Restaurant
08.2020 - 11.2020
Waitress
Utopia
01.2020 - 06.2020
GED -
GED Program With Hamilton SDA Church
CedarBridge Academy -
CedarBridge Academy