Mr. Walter A. Crockwell
Bermuda
Summary
Versatile and results-driven professional with a proven track record at Butterfield Bank Operations, enhancing security and operational efficiency. Excelled in customer service, significantly increasing repeat business through strategic solutions and robust supplier relationships. Skilled in LENEL Alarm and CCTV systems and adept in route management, demonstrating exceptional attention to detail and safety awareness. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
34
34
years of professional experience
Work History
Owner/Operator
Self Employed Web
07.2014 - Current
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Security Officer, Physical Security
Butterfield Bank Operations
07.2007 - 09.2012
- Monitored the banks cross jurisdictional security sytems, CCTV cameras and alarm systems for security breaches.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Coordinated the prompt on-time opening of branch locations and securing of premise during business closure.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Transported goods securely and safely between banking locations while adhering to protocols.
Mail Courier
Bermuda Government
04.1991 - 06.2007
- Improved mail delivery efficiency by accurately sorting and organizing parcels according to routes and schedules.
- Demonstrated attention to detail while handling fragile items carefully, preventing damage or breakage during transit.
- Safeguarded sensitive materials during transport, ensuring confidentiality and proper handling of all items.
- Streamlined mail distribution processes with the implementation of accurate sorting techniques, reducing errors in delivery.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Upheld company reputation for reliability by maintaining a strong attendance record and consistently meeting delivery deadlines.
- Handled receipt, storage, identification and delivery of products for clients.
Education
Certificate - Self - Assessment (Tax Filer And Adv. Excel)
Future Connect Training Institute
Online - United Kingdom05-2024
Certificate - Final Accounts - Accounts Production, Tax Filer
Future Connect Training Institute
Online - United Kingdom03-2024
Certificate - Accounts Assistant - Xero, Quickbooks & Adv. Excel
Future Connect Training Institute
Online - United Kingdom08-2023
Certificate - Payroll - Sage 50 Payroll & Adv. Excel
Future Connect Training Institute
Online - United Kingdom01-2023
Certificate - Bookkeeping & VAT
Future Connect Training Institute
Online - United Kingdom10-2022
No Degree - Retail Management
Thomas College
Augusta Maine01-1991
Certificate Program in Electrical Studies - Electrical Studies
The Bermuda College
Paget, Bermuda01-1990
BSSC Certificate -
Warwick Secondary School
Warwick Secondary School01-1989
Skills
- Technically proficient - LENEL Alarm and CCTV Systems
- Windows Suite of Products ( Microsoft Outlook, Word and Excel)
- Documentation And Reporting
- Safety awareness
- Parcel delivery
- Route Management
- Operational Reporting
Affiliations
- Pembroke Hamilton Club Zebras - Assistant Coach
Timeline
Owner/Operator
Self Employed Web
07.2014 - Current
Security Officer, Physical Security
Butterfield Bank Operations
07.2007 - 09.2012
Mail Courier
Bermuda Government
04.1991 - 06.2007
Certificate - Self - Assessment (Tax Filer And Adv. Excel)
Future Connect Training Institute
Certificate - Final Accounts - Accounts Production, Tax Filer
Future Connect Training Institute
Certificate - Accounts Assistant - Xero, Quickbooks & Adv. Excel
Future Connect Training Institute
Certificate - Payroll - Sage 50 Payroll & Adv. Excel
Future Connect Training Institute
Certificate - Bookkeeping & VAT
Future Connect Training Institute
No Degree - Retail Management
Thomas College
Certificate Program in Electrical Studies - Electrical Studies
The Bermuda College
BSSC Certificate -
Warwick Secondary School
Similar Profiles
Joshua ManessJoshua Maness
Home Remodeling at Self Employed WebHome Remodeling at Self Employed Web
Maricon SabaMaricon Saba
Online Reseller at Self Employed WebOnline Reseller at Self Employed Web
Justine CarneyJustine Carney
Housekeeper at Self Employed WebHousekeeper at Self Employed Web
Mairobys LopezMairobys Lopez
CEO at Self Employed WebCEO at Self Employed Web
Vecal AstwoodVecal Astwood
Police Detective at Bermuda Police ServicePolice Detective at Bermuda Police Service