Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tori-Lyne Dill

St. Georges,DD

Summary

Stay on top of accounting needs by proactively updating journal entries, financial schedules and budget tracking reports. Diligent accounting and office administrative professional with over ten years of experience. Highly organized, hardworking and accuracy-driven.

Analytical and organized Accounts Receivable Administrator overseeing collections and reconciliations with well-trained eye. Adept with AR account reconciliation. Strong work ethic coupled with dynamic team collaboration skills.

Overview

22
22
years of professional experience

Work History

Baker/Owner

Sweet Treats By Tori-Lyne
St. David's, Bermuda
01.2025 - Current
  • Decorated cakes with icing, sprinkles and other edible decorations.
  • Ensured that all health regulations were followed at all times while working in the kitchen.
  • Measured out ingredients accurately to ensure consistent product quality.
  • Placed orders for additional supplies when necessary based on production needs.
  • Packaged finished products into boxes or containers for delivery.
  • Provided customer service by answering questions about menu items or taking orders from customers.
  • Processed invoices for payment utilizing accounting software program QuickBooks .

Accounts Receivable Administrator

The Phoenix Stores
Hamilton , HM 11
08.2013 - 12.2024
  • Prepare and distribute monthly receivable statements.
  • Prepare weekly insurance billing, and distribute it to insurance companies for payment.
  • Collect overdue account balances, ensuring that the approved company process is adhered to.
  • Follow up and resolve insurance claims issues with senior pharmacy management.
  • Process miscellaneous account adjustments, investigate and follow up on credit balances, and prepare account reconciliations as required.
  • Respond promptly to all charge account and insurance claims queries.
  • Post customer payments into the account system daily.
  • Post third-party insurance receipts into the accounting and claims management system.
  • Maintain the charge account receivable database, including the opening and closure of accounts as necessary.
  • Collect overdue account balances
  • Calculate and post monthly payroll adjustments to staff accounts, while communicating and following up on variances with payroll.
  • Prepare miscellaneous bank deposits, and post them into the accounting system.
  • Maintain an organized filing system for all receivable records.

Cash Office Clerk

The Phoenix Stores
Bermuda, Hamilton
11.2008 - 08.2013
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Counted and balanced cashier drawers.
  • Reconciling cashier's cash bags
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.

Accounts Assistant

H.S. & J.E. Crisson
Bermuda, Hamilton
08.2006 - 10.2008
  • Balances daily cash deposits and vault inventory with a zero error rate
  • Reconciling all outline store cash bags
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members
  • Processed inter company transfers
  • Posting sales into point of sales system

Customer Service Representative

Trimingham Brothers Ltd
Bermuda, Hamilton
11.2003 - 07.2005
  • Assisted customers in making payments on accounts
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Balanced daily cash deposit with a zero error rate

Education

GED -

Adult Education
Hamilton
06.2005

Skills

  • Collections experience
  • Billing automation
  • Account analysis
  • Invoice statements
  • Client relationship building
  • Process improvement

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new training manuals that significantly impacted efficiency and improved operations.

Timeline

Baker/Owner

Sweet Treats By Tori-Lyne
01.2025 - Current

Accounts Receivable Administrator

The Phoenix Stores
08.2013 - 12.2024

Cash Office Clerk

The Phoenix Stores
11.2008 - 08.2013

Accounts Assistant

H.S. & J.E. Crisson
08.2006 - 10.2008

Customer Service Representative

Trimingham Brothers Ltd
11.2003 - 07.2005

GED -

Adult Education

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Tori-Lyne Dill