Tajahni Tucker
Summary
Seeking to leverage these strengths in a Corporate Administration Assistant role to enhance team productivity and organizational efficiency.
Proactive and organized professional with strong experience in customer service and administration, skilled in managing multiple tasks and supporting corporate teams. Known for effective communication, attention to detail, and a commitment to streamlining operations.
Overview
3
3
years of professional experience
Work History
Customer Care Agent
Digicel
01.2022 - Current
- Managed and responded to 100+ customer inquiries weekly, maintaining accurate records and escalating complex issues to proper departments
- Organized and prioritized tasks to meet service standards, consistently ensuring efficient operations and high levels of customer satisfaction
Telesales Representative
Digicel
02.2022 - 10.2022
- Guided prospective customers through product features, enhancing their understanding and boosting conversation rates
- Surpassed daily sales targets by an average of %10, contributing to team goals and supporting a 520 increase in monthly sales
Server
Harry’s
06.2021 - 11.2021
- Demonstrated organization and attention to detail by efficiently managing orders and customer interactions during high-traffic periods
- Contributed to a seamless dining experience by collaborating with team members and promptly addressing customer needs
Education
Berkeley Institute
Pembroke06.2016
Extra-Curricular Activities
ABermuda Regiment Soldier, Bermuda Regiment, Warwick Camp, 10/22, Volunteered for Bermuda Regiment and successfully completed the two-week recruit camp. Graduated with placement in the Logistics and Communications company, honing teamwork and organizational skills.
References
Available upon request
Timeline
Telesales Representative
Digicel
02.2022 - 10.2022
Customer Care Agent
Digicel
01.2022 - Current
Server
Harry’s
06.2021 - 11.2021
Berkeley Institute
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