Summary
Overview
Work History
Education
Skills
Certification
Timeline
Special Projects
Independent Insurance Agent
SoftwareDeveloper
Laura Sylvia Gibbons

Laura Sylvia Gibbons

Professional Consultant
Pembroke,Bermuda

Summary

I would like to take this opportunity to apply for the position of Life/Health Insurance Agent. I have had a variety of challenges and responsibilities to gain the position of a Professional Administrator. My skills cover administrative responsibilities as well as office procedures. My early career is centered on public relations, sales and marketing. I am dedicated towards upward mobility, improving my skills and self development with education. I would be commitment and dedicated.

I would like to take this opportunity to apply for the position of Life/Health Insurance Agent. I have had a variety of challenges and responsibilities to gain the position of a Professional Administrator. My skills cover administrative responsibilities as well as office procedures. My early career is centered on public relations, sales and marketing. I am dedicated towards upward mobility, improving my skills and self development with education. I would be commitment and dedicated towards the success of your company. In addition my career has included: Administrative Receptionist, and Customer Service Representative. In addition to my recent position, I have spent many years in the hospitality industry. I have included my ability to perform as an ambassador for the island in the category of taxi operator/public transportation operator and an independent sightseeing tour guide ambassador. (Transportation). In addition, I am experience in supervising staff and working with high net worth clients, both of which require extra attention to the “people management” side of business. I have accelerated the achievement of goals and positioned myself as a valuable resource in a variety of situations. If given the opportunity, I would bring to your company not only these administrative / public relations skills, but also a positive, cooperative attitude that I have displayed throughout my career. I maintain calm under pressure and adapt to meet the unique needs of each organization. Again, my résumé will detail the required skills and background you seek. I would welcome the opportunity for an interview at your convenience, and I thank you in advance for your time and consideration. Your consideration would be greatly

As seasoned insurance professional, equipped with comprehensive understanding of life insurance products and client needs analysis. Known for unwavering focus on client satisfaction and consistently achieving sales targets. Valued for collaborative approach and adaptability in dynamic environments, with strong analytical and communication skills. Financial Planning Advisor. Insightful Insurance Sales Agent bringing 10 years of insurance product and policy management expertise to growing organization. Focused and analytical with passion for client satisfaction and team goal achievement.

Your consideration is greatly appreciated.

Sincerely:

Ms. S Laura Gibbons

Overview

9
9
years of professional experience
7
7
Certification

Work History

Life Insurance Agent

BF&M Life Insurance Agent
01.2014 - 01.2016
  • Health, Life, Pension
  • 2009 – 2013
  • Self Employed Tour Guide Ambassador (Transport Operator).
  • 2008 - 2011
  • Present – Executive Services Temp (Receptionist)
  • 2005 – 2008
  • BF&M Insurance (Primary Switchboard Operator)
  • 2001 – 2003
  • Department of Social Services (Residential Treatment Officer)
  • 2000 – 2001
  • Colonial Insurance (life agent/financial planner)
  • 1997 – 2000
  • British American Insurance (life agent).
  • Public Transportation: Bus Operator/ Sightseeing-Tour Guide - Ambassador 1990-1995.

Executive Receptionist

Executive services AGENCY
01.2007 - 01.2010
  • Employed by Executive Service, and Business Services.
  • Assignments: Oil Insurance, Bermuda Monetary Authority, Tokio Millennium Re Ltd., BF&M Insurance (Primary Switchboard Operator) XL Insurance (Switchboard Operator).
  • My position: Perform various receptionist & Administrative duties.
  • Comprehensive knowledge of handling front office tasks
  • Answering, screening & directing all inbound phone calls
  • Self motivated with excellent customer service skills
  • Ability to handle multiple tasks and work independently in a team environment
  • Positive attitude, attention to detail with excellent organizational skills
  • Advance knowledge of computer applications like Microsoft Word Processor, Spreadsheets, Microsoft Excel, Outlook Express, Calendar, Microsoft office.
  • Excellent communication skills, relationship building skills with polished telephone etiquettes
  • Primary Switchboard Operator, PBX Phone System.
  • Performing such duties and responsibilities as: Key Results:
  • Handles calls and promptly forwards them to appropriate persons amongst over two hundred employee’s throughout the company
  • Supplying all office supplies when needed.
  • Managing and organizing new employee’s while training and setting up schedules
  • Responsible for greeting guest, employee and visitors in a professional and courteous manner.
  • Handle the task of receiving incoming calls and directing the call to the appropriate department or person.
  • Performs other clerical, Administrative and office duties
  • Meet greet & Train New Employee’s to operate Primary Switchboard and Reception area.

Education

High school - diploma -

St. Georges Secondary
01.1975

Diploma - undefined

Technical College
01.1976

Diploma - Nurse Assistant

Cape Cod Community College
01.1986

Diploma - Small Business Management

Warwick Community College
01.1988

Certification - Supervisory Management

Bermuda College
Pembroke, Bermuda
01.1996

Microsoft office, Word, Excel

Bermuda College
Bermuda
01.1997

Diploma - life & health

The Life Underwriting Association of Bermuda
01.1998

Certification - Residential Treatment Officer

Department of Social Services

Certification - undefined

Introduction to Insurance
01.2005

Skills

  • Insurance policy sales
  • Building relationships
  • Client service
  • Client account management
  • Needs assessment

  • Lead prospecting
  • Financial planning
  • Strong interpersonal skills
  • Client consultations
  • Health insurance sales

Certification

  • Certificate of Appreciation: Taxi Operators “Ambassador” of Bermuda (2011)
  • The Life Underwriting Association (life & health Insurance Agent) (1999) (Constitution & By-Laws). Fully qualified membership in the association.
  • Bermuda Insurance Act 1978 “the Act”) Certificate of Registration
  • Insurance Salesman (1999) (British American Insurance Company)
  • British American (Agent of Month Award 1999).
  • Nurse Aid – Cape Cod, Mass. (1989) LPN, USA
  • P.T.B Public Transportation, (Sightseeing Ambassador) (1990-1995)
  • Fashion Design, Office, Typing (1974)
  • Cranleigh School of Modeling (1984)
  • Supervisory Management (Bermuda Collage) 1989
  • Small Business Management (Warwick Community Collage) 1996
  • Certificate of Completion-Excel 7.0 Fundamentals (1997)
  • Certificate of Completion-Windows 95 Fundamentals (1997).
  • MS Word, Excel, PowerPoint, Outlook Express, Microsoft Office, Windows 95 (1997).
  • Online Courses: Travel Agent. 2018.
  • Crypto / Blockchain Platform/Introduction 2019
  • Crypto Trading (completed) 2020
  • Stock Market Trading & Forex Trading

Timeline

Life Insurance Agent

BF&M Life Insurance Agent
01.2014 - 01.2016

Executive Receptionist

Executive services AGENCY
01.2007 - 01.2010

Diploma - undefined

Technical College

Diploma - Nurse Assistant

Cape Cod Community College

Diploma - Small Business Management

Warwick Community College

Diploma - life & health

The Life Underwriting Association of Bermuda

Certification - Residential Treatment Officer

Department of Social Services

Certification - undefined

Introduction to Insurance

High school - diploma -

St. Georges Secondary

Certification - Supervisory Management

Bermuda College

Microsoft office, Word, Excel

Bermuda College

Special Projects

Volunteer: Special Olympics fund raising, President of PTA Opportunity Workshop, Mentally Handicapped Association, B.T.O.A. Secretary to the B.T.O.A. (Taxi Operator & Tour Guide Ambassador) Website and Taxi Newsletter Auditor/Owner and Operator., Administrator/Editor Owner, Website builder and designer., Handicapped Advocate and Supporter, Kiwanis Club of Hamilton (member), N.A.A.C. National Member (mentally & physically handicapped), Opportunity Workshop (P.T.A. President), Wind Reach Recreation (Volunteer)., Volunteer Hope Homes Committee Member, Website Designer & Ecommerce Marketer,, Personal Crafts - Designer (Porcelain Dolls) Entrepreneur & Marketer. Book Author.

Independent Insurance Agent

I enjoy the flexibility of working my own schedule, travelling to different countries while working. Meeting new people with the same interest. Socializing, opportunity for growth in the company and vacations. I enjoy creative art and cultural traditions. Some outdoor activities. Charity work for orphanage children. Gospel music., Building websites. Learning about profitable investments.

Laura Sylvia GibbonsProfessional Consultant