Sierra Renae Roy
17 Tee Street
Summary
A committed professional with varied experience in the Insurance domain; thriving in a field that offers a stimulating and challenging work environment. Very detail-oriented with strong experience in the analytical and problem-solving environment. Skilled in data management, preliminary risk assessment, and compliance with underwriting guidelines, ensuring accurate and timely processing of insurance applications. Excellent administrative, analytical, and communication skills, committed to supporting underwriting operations and enhancing overall team productivity. Additionally, possessing a strong work ethic with excellent time management skills with an added strength of being able to work independently.
Overview
15
15
years of professional experience
Work History
Underwriting Assistant
American International Group
02.2022 - 10.2024
- Analyzing submissions to ensure completeness and rate readiness, evaluate risks and controls, and ensure compatibility with risk appetite
- Reviewing loss information and financial statements to facilitate quote development
- Assisting in soliciting and following up on outstanding submission information from brokers
- Capturing market intelligence and broker feedback on accounts
- Assisting in the issuance of quotes, binders and policies
- Assisting in premium coding and booking resolution issues
- Ensuring underwriting files and services standards and compliance guidelines are adhered to on assigned accounts
- Assisting in working with underwriters and multinational partners to coordinate and place multinational programs
- Managing service requests including initial triage, mid-term requests to assigned book of business, effectively responding to requests throughout the policy cycle
- Providing superior customer service to brokers and clients (internal and external)
Business Support Senior Specialist
Willis Towers Watson
02.2021 - 01.2022
- Coordinate meetings with Underwriters
- Process/reviewing submissions from US Production Team and transmitting to our Bermuda Markets
- Obtaining quotes and binders for large towers and placements
- Creating a high volume of endorsements
- Policy issuance of all placements with accuracy
- Invoice all premiums/fee for placements liaise with parties to resolve any invoicing issues
- Action on any open items with our US office and our domestic markets
- Transmissions of all formal documents to our values clients including quotes, binders, and policies
Pre-School Teacher
Stepping Stones School
04.2020 - 12.2020
- Track children's progress and report to parents at all times
- Encourage children to interact with each other and resolve occasional social skills
Claims Assistant Temp
Markel
04.2019 - 12.2020
- Monitoring claims from start to finish – all lines of business
- Setting up of Initial claims and corresponding with brokers daily
- Analyzing claims and applying notes on file, clearing them from the workflow
- Verifying and updating information on submitted claims
- Reviewing policies to determine liable charges for reimbursement
- Negotiating payment to all parties and following up to ensure that payments are executed promptly
- Maintaining paper and electronic files associated with accounts
- Running reports in EDW Program
Pre-School Teacher
Once Upon A Time
02.2018 - 03.2019
- The overall development of pre-school age students
- Tracking progress and reporting to parents
Temporary ILS Specialist
Tokio Millennium Re / Tokio Solution Management Ltd.
11.2016 - 02.2017
- Initial entry of G4RI
- Preparation of Decision Sheets, Authorization Requests, Claim/Premium Invoices, Collateral Release Memos, and File Checklists
- Electronic Filing to Final Docs
- Updating Deal Tracker and updating of Transformer Summary
- Inbox Filing and various administrative duties
- Preparing proposals, quote letters, binders, policies, endorsements, and certificates
- Maintaining policy documentation to high standards
- Documenting all transactions in Mutual’s insurance management system and reconciling monthly
- Interacting with reinsurance brokers on facultative placements
- Providing coverage for claims administration when needed
- Responding to internal and external audit queries and participating in team projects
Claims Assistant
Allied World Re
08.2013 - 07.2016
- Monitoring claims from start to finish – all lines of business
- Setting up of Initial claims and corresponding with brokers daily
- Analyzing claims and applying notes on file, clearing them from the workflow
- Verifying and updating information on submitted claims
- Reviewing policies determining whether charges were eligible for reimbursement
- Negotiating payment to all parties and executing payments in a timely fashion
- Maintaining all paper and electronic files associated with accounts
- Running reports in EDW Program
Underwriting Assistant
Ironshore Insurance Company
01.2010 - 12.2012
- Setting up new Client files including processing paperwork
- Sending files to be modeled
- Updating files and filing of the associated paperwork
- Assisting coworkers/teams in all areas
- Preparing documents
- Running reports for Underwriters
- Creating spreadsheets
Education
Bachelor of Arts - Dance Education
University of The Arts
Philadelphia 06-2009
High School Diploma -
Bermuda High School For Girls
Bermuda 06-2005
Timeline
Underwriting Assistant
American International Group
02.2022 - 10.2024
Business Support Senior Specialist
Willis Towers Watson
02.2021 - 01.2022
Pre-School Teacher
Stepping Stones School
04.2020 - 12.2020
Claims Assistant Temp
Markel
04.2019 - 12.2020
Pre-School Teacher
Once Upon A Time
02.2018 - 03.2019
Temporary ILS Specialist
Tokio Millennium Re / Tokio Solution Management Ltd.
11.2016 - 02.2017
Claims Assistant
Allied World Re
08.2013 - 07.2016
Underwriting Assistant
Ironshore Insurance Company
01.2010 - 12.2012
Bachelor of Arts - Dance Education
University of The Arts
High School Diploma -
Bermuda High School For Girls
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