Shianne Johansen
Hamilton,Bermuda
Summary
Compassionate Nursing Assistant with experience in providing support to nursing staff and delivering high-quality care to patients. Skilled in performing vital sign checks, assisting with daily living activities, and ensuring a clean and safe environment for all patients. Demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns.
Overview
19
19
years of professional experience
Work History
Dental Assistant
Avant Dental
Bermuda
01.2025 - Current
- Assisted dentists during procedures to ensure patient comfort and safety.
- Prepared treatment rooms by sterilizing instruments and organizing supplies.
- Monitored inventory levels and ordered supplies as needed for the clinic.
- Took digital X-rays of teeth using radiographic equipment.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Front Office Receptionist
Parlaville Dental
Bermuda
04.2023 - 12.2024
- Greeted patients warmly and managed front desk operations efficiently.
- Scheduled appointments using dental management software for optimal patient flow.
- Verified patient insurance information and updated records accurately.
Community Support Worker
Bermuda Hospitals Board MWI
Bermuda
10.2019 - 01.2023
- Followed and evaluated individualized support care plans to increase personal development.
- Supervised daily hygiene and personal independence skills to promote self-sufficiency.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Administered medications
- Assisted with development of daily living, communication and social skills in intellectual disability individuals.
- Supported individuals with facility-based planned activities in home and community settings.
Nursing Assistant
Bermuda Hospitals Board KEMH
Bermuda
10.2016 - 10.2019
- Engaged with patient family and friends to provide an enjoyable visit experience.
- Provided basic patient care by bathing and grooming, changed bedding and assisted in feeding activities.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Managed supplies and restocked inventory to promote optimal availability for patient care.
- Supported non-ambulatory residents in range of motion exercises.
Office Manager
Sea Queen Marine
08.2012 - 12.2016
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coded and entered daily invoices with quickbooks.
- Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
Nurse Assistant
Sidner- Jyne Hooper
08.2014 - 11.2015
- Played games with client to boost mood, improve memory and provide light entertainment.
- Documented information in patient notes and communicated status updates to the family.
- Assisted client with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Provided light cooking of meals (Breakfast, Lunch, Dinner)
Cashier
Robinsons Marina
08.2007 - 03.2015
- Helped customers find specific products, answered questions and offered product advice.
- Collected payments and provided accurate change.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped with purchases and signed customers up for rewards program.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
Education
GED -
Seventh Day Adventist GED Program
Certified Nursing Assistant -
Bermuda College
Certificate in Bartending/ Mixology -
Bermuda College
Skills
- Client Needs Assessments
- Patient Assessment
- Planning & Organizing
- Good Work Ethic
- Relationship Building
- Customer Service
- First Aid/CPR
- Organizational Skills
- Friendly, Positive Attitude
- Reliable & Trustworthy
- Attention to detail
Timeline
Dental Assistant
Avant Dental
01.2025 - Current
Front Office Receptionist
Parlaville Dental
04.2023 - 12.2024
Community Support Worker
Bermuda Hospitals Board MWI
10.2019 - 01.2023
Nursing Assistant
Bermuda Hospitals Board KEMH
10.2016 - 10.2019
Nurse Assistant
Sidner- Jyne Hooper
08.2014 - 11.2015
Office Manager
Sea Queen Marine
08.2012 - 12.2016
Cashier
Robinsons Marina
08.2007 - 03.2015
GED -
Seventh Day Adventist GED Program
Certified Nursing Assistant -
Bermuda College
Certificate in Bartending/ Mixology -
Bermuda College