Shantia Tankard
Sandys
Summary
Adaptable and organised administrative professional with background in office management, event coordination and diary scheduling. Knowledgeable and hardworking communicator with up-to-date knowledge of relevant safety and data security regulations. Works hard to keep office running smoothly.
Overview
19
19
years of professional experience
1
1
Certification
Work history
Office Administrator
Sandys Secondary Middle School
Sandys, Bermuda
2021.08 - Current
- Managed school calendar, ensuring smooth scheduling of activities and events.
- Organised 40+ teacher schedules, optimising productivity whilst reducing overlap or confusion.
- Point of contact for queries from staff, parents and students-resolved issues promptly.
- Handled sensitive data with confidentiality-upheld GDPR policies strictly.
- Kept filing, administration and recordkeeping up to date.
- Communicated with parents to address student issues related to behaviour, attendance and academic challenges.
- Answered telephone and email enquiries promptly, signposting requested information.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Screened incoming phone calls and relayed detailed messages.
- Photocopied and printed presentations, reports and school work.
Kids & Exploration Zone Manager
35th America’s Cup
Dockyard
2016.02 - 2016.07
- Manage activities, Manage 4 volunteer schedules and staff schedule, Coordinate daily schedule with Education Station Managers, Coordinate AC Cinema Content, Manage seating and shading areas, Crosscheck functionality of all exhibits in kids zone, Coordinate and manage outdoor games
- Supervised zone activities, ensuring adherence to organizational policies and standards.
- Maintained compliance with health safety regulations whilst managing daily operations in designated zone area.
- Negotiated with 6 vendors and service providers to control corporate expenditures.
Office Assistant
Center for Talented Youth
Devonshire, Bermuda
2016.02 - 2017.04
- Maintained tidy reception area, creating positive impressions on visitors.
- Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of office for 80 students
- Delivered exceptional customer service, resulting in high client satisfaction rates.
- Organised mail distribution, providing timely communication among employees and clients alike.
- Performed data entry tasks diligently, maintaining accurate office records at all times.
- Assisted with event planning activities; contributed significantly towards successful corporate events and gatherings.
Receptionist
Bermuda Executive Services
Hamilton, Bermuda
2014.12 - 2015.04
- Managed 60 phone calls, resulting in effective communication flow within company.
- Maintained organized reception area for professional business environment.
- Directed many visitors/clients to appropriate staff, ensuring efficient service delivery.
- Upheld confidentiality with sensitive information handling procedures.
Club Development Officer & Education Assistant
Endeavour Community Sailing
Dockyard
2017.09 - 2021.08
- Handled correspondence, providing timely responses to all enquiries.
- Fostered positive work environment with clear communication skills.
- Completed data entry tasks accurately, ensuring error-free records were maintained for hundreds of sailors.
- Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
- Coordinated logistics for special events, resulting in 100% successful company functions.
- Ensured compliance with health & safety regulations.
After School Programme & Holiday Camp Coordinator
Sandys 360 Sport Aquatic & Enrichment Center
Sandys
2009.06 - 2013.12
- Enhanced camper satisfaction by implementing varied, engaging activity schedules.
- Managed staffing levels for camp operation.
- Ensured safety of 150 campers with thorough risk assessments.
- Organized regular training sessions.
- Liaised effectively with parents/guardians.
- Established emergency procedures to ensure swift response times during crises.
- Coordinated logistics for efficient transportation of campers from various locations.
- Spearheaded fundraising initiatives for improved facilities & resources for camp.
- Navigated challenging weather conditions, ensuring continuity of planned activities without compromising safety.
- Partnered with Somerset businesses for sponsorship deals, enhancing funding.
Administrative Assistant
Bermuda Government - Registrar of Companies
Hamilton
2006.09 - 2008.11
- Administrative support for licensing & insolvency division, prepared 40 holiday trading licenses, Managed queries, Managed holiday trading, real estate and liquidation filing system, Prepare cash book filing, managed Annual Return of Shareholding, Prepare real estate recommendations for Minister of Finance
Education
B.S.S.C. - High School Diploma
CedarBridge Academy
Bermuda 1997.09 - 1998.06
Insurance 101 Risk Management - Insurance
Bermuda College
Bermuda 2008.09 - 2007.05
Skills
- Records keeping efficiency
- Microsoft office proficiency
- Conflict resolution
- Administrative support provision
- Confidentiality maintenance
- Basic accounting capability
- Efficient time management
- Outlook email system mastery
- Office management
- Claims administration
- 47 WPM typing speed
- Payroll administration
- Health and safety protocols
Bermuda Road Safety Council
Assist with managing 10 Jr. Road Safety Council Members
Assist with the Road Safety Day engaging 150 people
Assist with creating content to be shared
Sandys Parish Council - Administrator
Certification
Google Forms Certification
Successful Time Management
Civility in the Workplace
Create Project Charter with Google Docs
Sandys Parish Council
Take minutes for monthly meetings
Organize scholarship applicants
Arrange for council members to receive stipend
Organize actions from monthly meetings
Assist with Christmas Hamper Distribution
Somerset Cricket Club
Roles
- Been on Management
- Assist Treasurer
While volunteering on the Somerset Cricket Club Management & Executive
- Distributed tickets for Annual Cup Match Classic
- Distributed passes for vendors, plot holders, media staff, gate staff and others.
- Distribute staff shirts
- Assist with interviews hosted by Hot 107.5 at Somerset Cricket Club
- Assist with sorting uniforms for players, serving lunch to the players, special guests and seniors.
- Data entry of gate revenue
- Assist with planning prize giving presentation Somerset Christmas Parade 2015, Caesar’s Pharmacy’s 20th Anniversary in conjunction with Somerset Cricket Club
Parent Teacher Association
West End Primary
- Served as a parent representative
- Served as PTA President
Sandys Secondary Middle School
- Treasurer
References
References available upon request.
Timeline
Office Administrator
Sandys Secondary Middle School
2021.08 - Current
Club Development Officer & Education Assistant
Endeavour Community Sailing
2017.09 - 2021.08
Kids & Exploration Zone Manager
35th America’s Cup
2016.02 - 2016.07
Office Assistant
Center for Talented Youth
2016.02 - 2017.04
Receptionist
Bermuda Executive Services
2014.12 - 2015.04
After School Programme & Holiday Camp Coordinator
Sandys 360 Sport Aquatic & Enrichment Center
2009.06 - 2013.12
Insurance 101 Risk Management - Insurance
Bermuda College
2008.09 - 2007.05
Administrative Assistant
Bermuda Government - Registrar of Companies
2006.09 - 2008.11
B.S.S.C. - High School Diploma
CedarBridge Academy
1997.09 - 1998.06