Summary
Overview
Work history
Education
Skills
Bermuda Road Safety Council
Certification
Sandys Parish Council
Somerset Cricket Club
Parent Teacher Association
References
Timeline
Generic

Shantia Tankard

Sandys

Summary

Adaptable and organised administrative professional with background in office management, event coordination and diary scheduling. Knowledgeable and hardworking communicator with up-to-date knowledge of relevant safety and data security regulations. Works hard to keep office running smoothly.

Overview

19
19
years of professional experience
1
1
Certification

Work history

Office Administrator

Sandys Secondary Middle School
Sandys, Bermuda
08.2021 - Current
  • Managed school calendar, ensuring smooth scheduling of activities and events.
  • Organised 40+ teacher schedules, optimising productivity whilst reducing overlap or confusion.
  • Point of contact for queries from staff, parents and students-resolved issues promptly.
  • Handled sensitive data with confidentiality-upheld GDPR policies strictly.
  • Kept filing, administration and recordkeeping up to date.
  • Communicated with parents to address student issues related to behaviour, attendance and academic challenges.
  • Answered telephone and email enquiries promptly, signposting requested information.
  • Kept files organised and up-to-date for accurate record-keeping purposes.
  • Screened incoming phone calls and relayed detailed messages.
  • Photocopied and printed presentations, reports and school work.

Kids & Exploration Zone Manager

35th America’s Cup
Dockyard
02.2016 - 07.2016
  • Manage activities, Manage 4 volunteer schedules and staff schedule, Coordinate daily schedule with Education Station Managers, Coordinate AC Cinema Content, Manage seating and shading areas, Crosscheck functionality of all exhibits in kids zone, Coordinate and manage outdoor games
  • Supervised zone activities, ensuring adherence to organizational policies and standards.
  • Maintained compliance with health safety regulations whilst managing daily operations in designated zone area.
  • Negotiated with 6 vendors and service providers to control corporate expenditures.

Office Assistant

Center for Talented Youth
Devonshire, Bermuda
02.2016 - 04.2017
  • Maintained tidy reception area, creating positive impressions on visitors.
  • Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of office for 80 students
  • Delivered exceptional customer service, resulting in high client satisfaction rates.
  • Organised mail distribution, providing timely communication among employees and clients alike.
  • Performed data entry tasks diligently, maintaining accurate office records at all times.
  • Assisted with event planning activities; contributed significantly towards successful corporate events and gatherings.

Receptionist

Bermuda Executive Services
Hamilton, Bermuda
12.2014 - 04.2015
  • Managed 60 phone calls, resulting in effective communication flow within company.
  • Maintained organized reception area for professional business environment.
  • Directed many visitors/clients to appropriate staff, ensuring efficient service delivery.
  • Upheld confidentiality with sensitive information handling procedures.

Club Development Officer & Education Assistant

Endeavour Community Sailing
Dockyard
09.2017 - 08.2021
  • Handled correspondence, providing timely responses to all enquiries.
  • Fostered positive work environment with clear communication skills.
  • Completed data entry tasks accurately, ensuring error-free records were maintained for hundreds of sailors.
  • Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
  • Coordinated logistics for special events, resulting in 100% successful company functions.
  • Ensured compliance with health & safety regulations.

After School Programme & Holiday Camp Coordinator

Sandys 360 Sport Aquatic & Enrichment Center
Sandys
06.2009 - 12.2013
  • Enhanced camper satisfaction by implementing varied, engaging activity schedules.
  • Managed staffing levels for camp operation.
  • Ensured safety of 150 campers with thorough risk assessments.
  • Organized regular training sessions.
  • Liaised effectively with parents/guardians.
  • Established emergency procedures to ensure swift response times during crises.
  • Coordinated logistics for efficient transportation of campers from various locations.
  • Spearheaded fundraising initiatives for improved facilities & resources for camp.
  • Navigated challenging weather conditions, ensuring continuity of planned activities without compromising safety.
  • Partnered with Somerset businesses for sponsorship deals, enhancing funding.

Administrative Assistant

Bermuda Government - Registrar of Companies
Hamilton
09.2006 - 11.2008
  • Administrative support for licensing & insolvency division, prepared 40 holiday trading licenses, Managed queries, Managed holiday trading, real estate and liquidation filing system, Prepare cash book filing, managed Annual Return of Shareholding, Prepare real estate recommendations for Minister of Finance

Education

B.S.S.C. - High School Diploma

CedarBridge Academy
Bermuda
09.1997 - 06.1998

Insurance 101 Risk Management - Insurance

Bermuda College
Bermuda
09.2008 - 05.2007

Skills

  • Records keeping efficiency
  • Microsoft office proficiency
  • Conflict resolution
  • Administrative support provision
  • Confidentiality maintenance
  • Basic accounting capability
  • Efficient time management
  • Outlook email system mastery
  • Office management
  • Claims administration
  • 47 WPM typing speed
  • Payroll administration
  • Health and safety protocols

Bermuda Road Safety Council

Assist with managing 10 Jr. Road Safety Council Members 

Assist with the Road Safety Day engaging 150 people 

Assist with creating content to be shared 

Sandys Parish Council - Administrator


Certification

Google Forms Certification

Successful Time Management

Civility in the Workplace

Create Project Charter with Google Docs

Sandys Parish Council

Take minutes for monthly meetings

Organize scholarship applicants 

Arrange for council members to receive stipend

Organize actions from monthly meetings 

Assist with Christmas Hamper Distribution

Somerset Cricket Club

Roles

  • Been on Management
  • Assist Treasurer


While volunteering on the Somerset Cricket Club Management & Executive

  • Distributed tickets for Annual Cup Match Classic
  • Distributed passes for vendors, plot holders, media staff, gate staff and others.
  • Distribute staff shirts
  • Assist with interviews hosted by Hot 107.5 at Somerset Cricket Club
  • Assist with sorting uniforms for players, serving lunch to the players, special guests and seniors.
  • Data entry of gate revenue
  • Assist with planning prize giving presentation Somerset Christmas Parade 2015, Caesar’s Pharmacy’s 20th Anniversary in conjunction with Somerset Cricket Club


Parent Teacher Association

West End Primary 

  • Served as a parent representative
  • Served as PTA President


Sandys Secondary Middle School 

  • Treasurer

References

References available upon request.

Timeline

Office Administrator

Sandys Secondary Middle School
08.2021 - Current

Club Development Officer & Education Assistant

Endeavour Community Sailing
09.2017 - 08.2021

Kids & Exploration Zone Manager

35th America’s Cup
02.2016 - 07.2016

Office Assistant

Center for Talented Youth
02.2016 - 04.2017

Receptionist

Bermuda Executive Services
12.2014 - 04.2015

After School Programme & Holiday Camp Coordinator

Sandys 360 Sport Aquatic & Enrichment Center
06.2009 - 12.2013

Insurance 101 Risk Management - Insurance

Bermuda College
09.2008 - 05.2007

Administrative Assistant

Bermuda Government - Registrar of Companies
09.2006 - 11.2008

B.S.S.C. - High School Diploma

CedarBridge Academy
09.1997 - 06.1998

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Shantia Tankard