Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Volunteer Experience
Timeline
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Shania Kassiram

Devonshire

Summary

Aspiring and dynamic student currently in the hospitality field, with a keen interest in transitioning to the legal sector.

Overview

7
7
years of professional experience

Work History

Room Attendant

Hamilton Princess and Beach Club, Bermuda
07.2021 - 04.2022
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.

Laundry Attendant

Hamilton Princess & Beach Club
04.2022 - 04.2023
  • Kept track of laundry items by properly sorting, identifying and storing clothing.

Beach Attendant

Hamilton Princess & Beach Club
02.2022 - 04.2023
  • Assisted guests with renting and setting up umbrellas, beach chairs,kayaks and paddle boards and collected items at closing to maintain inventory.
  • Monitored and maintained towel inventory by obtaining clean towels from laundry and returning and laundering dirty towels.
  • Contributed to a welcoming environment by greeting guests upon arrival and providing information about available services.

Restaurant Hostess

Hamilton Princess & Beach Club
04.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Receptionist Assistant

Trinidad Hydraulics, Trinidad
09.2019 - 11.2019
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
  • Supported team members, providing necessary documents and files for efficient decision-making processes.

Restaurant Team Member

KFC, Bermuda
12.2017 - 11.2018
  • Greeted guests pleasantly and answered menu questions.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Prepared food orders, cooking on grill and operating fry station.
  • Used cash registers and calculators to prepare bills, accept payments and make change.

Sales Clerk

Shannon's Bermuda
07.2017 - 08.2017
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted customer by locating items and processing payments.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Set up new sales displays each week with fresh clothing.

Education

Associate of Arts -

Bermuda College
06.2026

Cedar Bridge Academy
06.2018

Inflight Institute Cabin Crew Training
12.2019

First Aid & CPR Certified
02.2020

Skills

  • Computer Skills
  • Organizational Skills
  • Communication Skills
  • First Aid & CPR

References

  • Dr. Reynold Benjamin, Bermuda Hospital Boards, 441-599-0033
  • Tricia Warner, Justicia Law Chambers, 441-595-1619

Hobbies and Interests

  • Travelling
  • Meeting new people
  • Learning new skills
  • Gaining opportunities

Volunteer Experience

  • Youth Library, Bermuda
  • Student Services Cedar Bridge Academy
  • Agape House - Rubber Duck Derby
  • Agape House – Festival of Lights

Timeline

Restaurant Hostess

Hamilton Princess & Beach Club
04.2023 - Current

Laundry Attendant

Hamilton Princess & Beach Club
04.2022 - 04.2023

Beach Attendant

Hamilton Princess & Beach Club
02.2022 - 04.2023

Room Attendant

Hamilton Princess and Beach Club, Bermuda
07.2021 - 04.2022

Receptionist Assistant

Trinidad Hydraulics, Trinidad
09.2019 - 11.2019

Restaurant Team Member

KFC, Bermuda
12.2017 - 11.2018

Sales Clerk

Shannon's Bermuda
07.2017 - 08.2017

Associate of Arts -

Bermuda College

Cedar Bridge Academy

Inflight Institute Cabin Crew Training

First Aid & CPR Certified
Shania Kassiram