Shamar Dill

• Carry out duties as directed by the floor Manager.
• Providing 'exceptional' customer service at all times.
• Promoting sales and promotions.
Maintaining and tracking inventory and restock shelves,
when needed.
•
• Expiration Date Check and remove outdated products.
Maximise customer interest and sales levels by displaying
products appropriately.

• Sweep and mop floors daily.
  • Sanitize and clean the the bathrooms, tables and kitchen.
  • Remove trash from trash cans.
  • Vacuum indoor and outdoor carpets.
  • Polish floors, once a month.
  • Clean entrance door windows.
  • Put trash to the roads, for trash collection days.
  • Clean school office and lock door back.

• Design full weekly schedules of activities.
  Communicate with students parents on how their day was
  or any other concerns.
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  • Maintain a clean and tidy space for the children at all times.
  • Managed and tracked progress with school app.
  • Clean and sanitize the school equipment.
  • Attend staff meetings virital with other school owners.

• Perform all check-ins and check-outs
  • Assign and assist guest to their rooms
  Respond to clients complaints and fix the issue in a timely
  matter.
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  • Go over welcome package with guest.
  Respond to general emails and direct all other emails to the
  correct Department.
  •
  Book arrival & departure transportation for guest, when
  needed.
  •
  • Book restaurants on property and off.
  • Book outings for the guest. Tours, Aquarium Visit etc
  • Arrange specials room request for guest. ( Flowers, Gifts)
  • Book spa visits for guest.
  • Arrange speical events or book private events.

• Set overall vision and provided team leadership.
  • Interviewed, hired and trained new employees.
  • Troubleshoot equipment to fix problems.
  Created weekly work schedule and time sheet for
  employees.
  •
  • Issued verbal and written warnings, when needed.
  Prepared daily paperwork. (Cash Reports, iTunes Reports,
  Cellphone Reports)
  •
  Prepare daily safe count report and ensure safe balances at
  the beggining and end of shift.
  •
  • Prepared daily cash deposit, from the day before.
  Order shop supplies and equipment for everyday use.
  (Pens, Pencils, Gift Cards, iTunes Cards, etc.)
  •
  • Manage customers complaints and address the issue.
  Help employees merchandise the store and pull from stock
  room.
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  • Operate the POS System.
  Work along with vendors with promos or everyday items
  that we need or that we maybe missing.

• Operate the POS System.
  • Get customers to join new promos that we was having.
  Replenish sales floor merchandise and organize shelves,
  racks, and bins.
  •
  • Review weekly sales ads and ensure price change.
  • Do inventory counts and order merchandise for the store.
  Order items for the store. ( Cigs, Liquor, Drinks, Chips,
  Candy, Popcorn)
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  • Work aside of all vendors.

• Responded to daily emails.
  Operated the switchboard and directed all the calls to the
  correct person.
  •
  Ordered supplies for the school. (Paint, Markers, Ink, Pens
  etc)
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  • Enforced rules to ensure students understand.
  • Clean up art supplies and any other materials.
  Declined or approved staff vacation days. Log when
  students will be OOS.
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  • Monitor students to ensure we promote safety.
  Perform daily account reconciliation and processed weekly
  payroll verification.
  •
  Designed monthly school activities calendar for each
  classroom. Arranged and confirmed transportation and
  fieldtrip price.
  •
  
  • File important documents .
  • Sort and distribute, incoming mail and packages.

• Operated the switchboard and directed all call to the correct
  department.
  •
  Greet incoming visitors professionally and provided
  friendly knowledgeable assistance.
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  • Ensured reception area was kept clean and tidy at all time.
  Order lunch and supplies for meeting or department
  meetings.
  •
  Responded to general emails and directed them to the
  correct person or department.
  •
  Visited Pop-Up Shops or business that are registered with
  BEDC and ensured their paperwork was vailed and licenses
  was up to date.
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  • Completed project by deadline.
  Confirmed appointments with both internal and the clients
  to ensure no chnages needed to be made.
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  • Accepted payments for new licenses or renewal licenses.

• Operated the switchboard and assisted incoming guest.
  Analyzed problems, identified solutions and made
  decisions.
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  • Created helpdesk tickets, when needed.
  • Completed tourist travel cards and entered into system.
  • File documents or retrieve files for staff.
  • Setup for weekly meetings.
  • Ordered lunch for private or staff meetings.
  Worked offsite or in another Goverment Information
  Technology Department.