SHAFI KALANDER
Hamilton
Summary
A diligent, meticulous, and competent individual with over 20+ years of extensive experience in laundry operations within renowned hotels and cruise lines, while contributing my expertise in pre-opening activities, laundry layout planning, and operating procedures. Seeking to leverage my exceptional expertise in laundry operations and management as a Laundry Manager, driving operational excellence, implementing innovative strategies, and delivering exceptional customer experiences.
Overview
20
20
years of professional experience
Work History
Laundry Manager
Rosewood Bermuda
Hamilton
08.2024 - Current
- Developed and implemented effective laundry procedures to ensure high standards of service.
- Created rotas for team members, ensuring adequate coverage at all times.
- Monitored and maintained inventory levels of supplies such as detergent, bleach, fabric softener and other cleaning materials.
- Managed staff performance by providing feedback and guidance on a regular basis.
- Conducted training sessions for new employees to ensure they had an understanding of the roles and responsibilities expected from them.
Laundry Manager
Miramar Al aqah beach resort Fujairah
Fujairah UAE
09.2023 - 08.2024
- Ensured that all safety protocols were followed during the handling of hazardous chemicals in the workplace.
- Organised weekly meetings with staff to discuss any issues or concerns relating to their job duties.
- Responded quickly to customer complaints in order to resolve any issues efficiently.
- Provided support and assistance to team members when needed, encouraging collaboration between departments within the organisation.
Laundry Manager
The Living Adventure Managed by Accor
Doha, Qatar
01.2022 - 03.2023
Laundry Manager (Acting)
W Muscat, Marriott International
Muscat, Oman
03.2019 - 01.2022
Laundry In charge
Autograph Collection Marriott International
Dubai, United Arab Emirates
11.2017 - 03.2019
Assistant Laundry Manager
Royal Caribbean International Cruise Line
Maryland, USA
09.2016 - 08.2017
Assistant Laundry Manager/Supervisor
Carnival UK P&O Cruises
Southampton, UK
05.2012 - 07.2016
Laundry Attendant
Holiday Inn Cochin
Cochin, India
01.2011 - 05.2012
Laundry Man
Hotel Palace India
Goa, India
05.2004 - 01.2011
Education
Marine STCW -
Marine Officers Training Academy
Higher Secondary (10+2) -
Sri Ramakrishna Karnataka Education Board
Skills
- Laundry Operations
- Laundry Process Improvement
- Linen Management
- Equipment Maintenance
- Budgeting and Cost Control
- Staff Training and Development
- Inventory Management
- Safety and Hygiene Standards
- Customer Service Management
- Profound Knowledge of Clothes and Chemical
- OPERA
- GXP
- MICROS Point
- Microsoft Office
Hobbies and Interests
- Listening to music
- Social networking
- Travelling & sight seeing
Languages
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
References
References available upon request.
Timeline
Laundry Manager
Rosewood Bermuda
08.2024 - Current
Laundry Manager
Miramar Al aqah beach resort Fujairah
09.2023 - 08.2024
Laundry Manager
The Living Adventure Managed by Accor
01.2022 - 03.2023
Laundry Manager (Acting)
W Muscat, Marriott International
03.2019 - 01.2022
Laundry In charge
Autograph Collection Marriott International
11.2017 - 03.2019
Assistant Laundry Manager
Royal Caribbean International Cruise Line
09.2016 - 08.2017
Assistant Laundry Manager/Supervisor
Carnival UK P&O Cruises
05.2012 - 07.2016
Laundry Attendant
Holiday Inn Cochin
01.2011 - 05.2012
Laundry Man
Hotel Palace India
05.2004 - 01.2011
Marine STCW -
Marine Officers Training Academy
Higher Secondary (10+2) -
Sri Ramakrishna Karnataka Education Board
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