Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic
SANTOSHI KAWAR

SANTOSHI KAWAR

FOOD AND BEVERAGE SERVER
SORKHUTTE 16,KATHMANDU / NEPAL

Summary

Seeking a challenging and responsible position in a professional F & B organization, where I will have the opportunity to make a positive contribution to the business growth and to achieve personal development and career advancement

Vast knowledge of different types of Coffees which includes Hot coffees, Cold brew, Drip coffee, Coffee Siphon, V60, Aero press and French press Preparing the drinks order as per the guest requests Excellent interpersonal, communication and organizational skills Practice excellent customer relations and attend to customer complaints / queries satisfactorily Proper charging and billing of guest consumption Manage the business aspects such as taking inventory, recording supplies,Bar and cafe wastage cost,managing proper costing and setting goals Maintaining appropriate inventory and proper conditions of equipment and operating supplies Train the staff about beverages and serving standards following SOP'S Beverage cost and pricing of the drinks on the beverage menu Working with diverse personalities, both with colleagues and Patrons Maintaining a fun and safe atmosphere for patrons Ambitious, hardworking and committed to excellence

I am highly accomplished F&B professional with over 4 + years of experience in different F&B Organizations as a passionate Barista /Bartender,From my experience i am able to achieve strong knowledge of non - alcoholic and alcoholic beverages and i am aslo a certified person for the specialty Coffee and a Bartender course.

Overview

8
8
years of professional experience

Work History

Food and Beverage Server

BLU BAR AND GRILL
WARWICK, BERMUDA
07.2022 - Current
  • Greeted guests warmly to foster welcoming environment.
  • Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
  • Anticipated customer needs and responded accordingly to increase customer satisfaction.
  • Implemented upselling techniques for add-ons and specialty items to drive additional revenue.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Food and Beverage Server

COFFEE DROP L.L.C
DAR WASAL STREET DUBAI UAE
01.2021 - 08.2021
  • Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
  • Entered orders accurately to produce finalized checks and attain correct payments from guests.
  • Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.

Food and Beverage Server

NORBULINKA BOUTIQUE HOTEL
KATHMANDU , NEPAL
07.2018 - 11.2020

Barista

TIGER PALACE RESORT
NEPAL
09.2017 - 05.2018

Barista

OASIS CAFE
THAMEL
08.2016 - 04.2017

Education

Bachelor in Education -

Tribhuvan University

Skills

Ability to work well in team

Personal Information

  • Date of Birth: 07/01/1995
  • Nationality: Nepalese
  • Marital Status: Single
  • Visa Status: Visit Visa

References

  • Madhav Devkota, Himalayan Java Barista Coffee School, madhav@himalayanjava.com, +97714256201
  • Laxman Thapa, Tiger Palace Resort, thapa28laxman@gmail.com, +9779802534814

Timeline

Food and Beverage Server

BLU BAR AND GRILL
07.2022 - Current

Food and Beverage Server

COFFEE DROP L.L.C
01.2021 - 08.2021

Food and Beverage Server

NORBULINKA BOUTIQUE HOTEL
07.2018 - 11.2020

Barista

TIGER PALACE RESORT
09.2017 - 05.2018

Barista

OASIS CAFE
08.2016 - 04.2017

Bachelor in Education -

Tribhuvan University
SANTOSHI KAWARFOOD AND BEVERAGE SERVER