Rebecca L. Burgess
St David's,St Georges
Summary
Highly skilled professional with extensive expertise in account reconciliation, banking procedures, and bookkeeping. Demonstrates exceptional time management proficiency and meticulous attention to detail. Proven ability in cash drawer balancing, bank reconciliation, and cash-handling, complemented by experience in cash office auditing and daily cash deposits. Adept at managing change orders and delivering outstanding customer service. Committed to leveraging skills for continued career growth within the financial sector.
Reliable and proactive individual with positive attitude and strong interpersonal skills, ensuring exceptional customer service and attention to detail. Proficient in problem-solving and maintaining clean, organized environment. Committed to enhancing guest experiences and contributing to success of HM Customs Cashier role.
Overview
23
23
years of professional experience
14
14
years of post-secondary education
Work History
Part-time Lounge Attendant
Primeclass Lounge
04.2023 - 03.2025
- Created a pleasant atmosphere for customers through courteous behaviour.
- Enhanced customer satisfaction with professional bartending techniques.
- Managed front desk operations smoothly during peak timings.
- Provided high-level service to all patrons, leading to repeat business.
- Stocked merchandise regularly achieving well-organised shelves and displays.
- Checked tickets at entrance for smooth event flow.
Full-time Cash Office Clerk
Phoenix Stores
06.2021 - 03.2025
- Promoted accuracy with regular audits of the cash drawer.
- Performed end-of-day reconciliation procedures to ensure complete accuracy of transaction records.
- Completed additional administrative duties such as filing, photocopying and faxing as required, ensuring seamless operation within the office space.
- Prepared bank deposits for safe transportation at the end of each business day.
- Supported financial operations by promptly reporting any discrepancies or issues to management.
- Secured financial data for the company by maintaining strict confidentiality and integrity of cash office operations.
- Assisted in training new staff members, ensuring compliance with company policies and procedures.
- Balanced cash registers by verifying amounts processed and accurately noting shortages and overages.
- Processed large quantities of cash, achieving zero errors.
- Prevented losses due to theft, verifying cash bags were secure at all times.
- Avoided cash losses by identifying and resolving discrepancies in transactions.
- Executed bank deposits and filed slips.
Full-time Sales Associate
Phoenix Stores
08.2010 - 05.2021
- Training new staff members
- Boosted store reputation with excellent customer service skills.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Accepted card, cash and cheque payments in POS register system.
Part-time Sales Associate
Brown & Co
08.2007 - 04.2011
- Assisted in visual merchandising, improving shop floor appeal.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Handled cash transactions accurately maintaining financial integrity.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
Full-time Teachers Assistant
Bright Beginnings Nursery & Preschool
09.2006 - 08.2010
- Ensuring a safe and healthy learning environment for the children
- Encouraging the various developmental stages
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.
- Assisted in the preparation of teaching materials, enhancing lesson delivery.
- Assisted with nap time routines, ensuring a calm and peaceful rest period for all pupils.
- Assisted in maintaining classroom cleanliness, creating an organised learning environment.
- Maintained child safety, ensuring classrooms and play areas were clean and free from hazards.
- Prepared and tidied playrooms, meal areas and outdoor areas, ensuring clean, safe environments.
Part-time Sales Associate
Phoenix Stores
08.2005 - 08.2010
- Operated cash registers with accuracy and processed cash and card transactions.
- Accepted card, cash and cheque payments in POS register system.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Teacher
Learning Express Nursery & Preschool
09.2002 - 08.2006
- Ensuring a safe and healthy environment for the children
- Planned and delivered educational programmes to enhance early childhood development.
- Ensured safety of children at all times, adhering strictly to nursery guidelines and policies.
- Cared for babies from changing nappies to managing nap schedules.
- Supported children with toilet training to aid physiological development.
- Established strong parent-teacher relationships for effective communication about child's progress.
- Prepared age-appropriate teaching materials aiding effective lesson delivery.
Education
Primary & Middle School -
Bermuda Institute
08.1989 - 05.1998
Bermuda Secondary School Certificate (BSSC) -
CedarBridge Academy
08.1998 - 06.2001
Certificate for Child Care Assistant - Educator
Bermuda College
08.2003 - 05.2006
Skills
- Account reconciliation competency
- Knowledge of banking procedures
- Bookkeeping knowledge
- Time management proficiency
- Cash drawer balancing
- Bank reconciliation
- Cash-handling expertise
- Cash office auditing
- Daily cash deposits
- Change orders
- Customer Service
- Attention to Detail
Timeline
Part-time Lounge Attendant
Primeclass Lounge
04.2023 - 03.2025
Full-time Cash Office Clerk
Phoenix Stores
06.2021 - 03.2025
Full-time Sales Associate
Phoenix Stores
08.2010 - 05.2021
Part-time Sales Associate
Brown & Co
08.2007 - 04.2011
Full-time Teachers Assistant
Bright Beginnings Nursery & Preschool
09.2006 - 08.2010
Part-time Sales Associate
Phoenix Stores
08.2005 - 08.2010
Certificate for Child Care Assistant - Educator
Bermuda College
08.2003 - 05.2006
Teacher
Learning Express Nursery & Preschool
09.2002 - 08.2006
Bermuda Secondary School Certificate (BSSC) -
CedarBridge Academy
08.1998 - 06.2001
Primary & Middle School -
Bermuda Institute
08.1989 - 05.1998
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