Motivated professional with over 10 years of customer service experience. Recognized throughout Bermuda for dedication and creativity in directing and consistently achieving company goals. Proficient in data analysis (trends) and marketing techniques, relationship building, and long-term customer retention strategies. Demonstrates strong leadership skills in project management and understanding company targets. Former business owner known for dependability, successfully managing multiple priorities with a positive attitude and competitive edge. Willing to take on additional responsibilities to achieve team goals.