Natalie M. Pitcher

• Facilitate legitimate trade
• Assess and collect revenue
• Interdict drugs and other contraband
• Encourage and promote voluntary compliance
• Communicate and co-operate with clients and stakeholders
• Able to Act/Deputize as Senior Officer when required
• Knowledge of Bermuda Immigration, policies, processes and procedure 16 years - Customs Officer
• Contributed to achieve Department’s strategic goals of protecting and collecting Government revenue Cross Border Control and preventing importation of restricted and prohibited goods
• Implements operational plans and recommends improvements
• Provided leadership and direction to Customs Officers and Trainee Customs Officers and ensures are trained and highly motivated to exercise control of cross border movement of people and goods, to protect and collect Government’s revenue
• Ensured that Customs Officers and Trainee Customs Officers are aware of and adhere to departmental policies, procedures and provisions of all related Acts
• Coordinated operations of unit with a purpose of preventing and interdicting importation of drugs and other contraband by inspecting selected travelers, cargo, courier and postal packages
• Ensured that Financial Instructions are adhered to in respect to handling of receipt of money and banking activities, reconciliation of revenues and receipts, control of cash floats ad processing accounts payable
• Recommended training and development plans for officers and provides on-the-job instructions and training to staff and Trainee Customs Officers.

• Inputting all Customs information and statistical data
• Customer service facility and reconcile all associated revenues
• Miscellaneous clerical duties as required.

• Distribution and filing of cash disbursements
• Foreign currency purchases
• Airco cash and receipts
• Produced emails.
• Completed financial reports, providing insight into performance, operations and cash flow
• Balanced and submitted financial reports for review and approval
• Reviewed business operations and obligations to help organization function at acceptable level
• Monitored status of accounts receivable and payable to facilitate prompt processing

• Research fund information
• Comparing company portfolio investments
• Researching and identifying restricted securities in system database
• Updated investments management agreements for various companies
• Processing cash limits
• Conducting the industry sector classification test
• AS 400

Code of Ethics Department

• Conducted employee searches
• Performed test online system
• Brokerage company research
• Entering data disclosed on employee 2004 AA
• AS 400

• Responsible for wire transfer, bank drafts and transfer of funds to customer various bank accounts
• Internal banking duties
• Assisting customers with various queries pertaining to their accounts
• Answering telephone inquiries and directing to appropriate banking personnel
• General administration duties i.e
• Faxing, photocopying, typing of general correspondence
• Inputting banking details in CTM and Horizon Banking Programmers.

• Processed monthly statements for customers
• Responsible for Accounts Payable and Receivables
• General administrative duties, banking, filing, typing of general correspondence
• Assisted in plant inventory and maintenance requirements
• Customer Service.