Summary
Overview
Work History
Education
Skills
Languages
BEDC Think Like an Entrepreneur Course
Timeline
Generic

Nakeah Simons

Hamilton,Bda

Summary

Seasoned sales associate knowledgeable about selling clothes offerings and bringing 6 years of customer relations experience. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in strategic planning and task prioritization focused on maximizing efficiency and sales success. Punctual and honest assistant with solid background in customer relations. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Bartender, Cashier and Server

Bermuda Travel Concessions,
05.2023 - 09.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Restocked and organized merchandise in front lanes
  • Promote customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance
  • Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies
  • Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders
  • Planning drink menus and informing customers about new beverages and specials
  • Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Administrative Assistant Intern

SOS Limited
09.2022 - 05.2023
  • Doing administrative and clerical tasks (such as scanning, printing and answering the phones)
  • Preparing and editing letters, reports, memos, and emails
  • Running errands to the post office or supply store
  • Arranging meetings, appointments, and executive travel.
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Contributed to a positive work environment through exceptional interpersonal skills when interacting with colleagues and clients.
  • Increased efficiency in the workplace by organizing and maintaining an effective filing system for both physical and electronic documents.

Cashier and Server

Taste the Rainbow
04.2022 - 10.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Restocked and organized merchandise in front lanes
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Cashier

Q's Grill & Buffet
10.2021 - 02.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Helped customer’s complete purchases, locate items and join reward programs
  • Restocked and organized merchandise in front lanes.

Grocery Bagger

Lindo's Family Market
02.2014 - 03.2020
  • Collected carts from parking lot and designated returns
  • Protected materials for transport by correctly packaging products boxes and crates
  • Retrieved items for customers and verified prices
  • Assisted customers with price checking and finding requested items in store
  • Pleasantly greeted customers and provided prompt and courteous service at all times.

Sales Associate

Maze
03.2018 - 01.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Education

GED -

Adult Education
Pembroke , Bermuda
02.2024

High School Diploma -

The Berkeley Institute
Berkeley Road, Bermuda
01.2022

Dellwood Middle School
Pembroke
01.2017

Skills

  • Problem-solving strength
  • Highly reliable
  • Customer service expertise
  • Outgoing Personality
  • Professional and mature
  • Merchandise Stocking
  • Product promotions
  • Sales expertise
  • File Management
  • Administrative Support
  • Business Correspondence
  • Social media knowledge

Languages

English
Native or Bilingual
French
Elementary

BEDC Think Like an Entrepreneur Course

Think Like an entrepreneur, an in-depth course with the aim of teaching entrepreneurs how to establish goals and manage risks. Driven by the internationally recognized, award winning Ice House Entrepreneurship Program, the Think Like an Entrepreneur course will provide a challenging learning experience for all budding entrepreneurs. Participants will learn how to develop an entrepreneurial mindset, identify and evaluate entrepreneurial opportunities, establish goals, manage risks, and build a successful brand. The eight-week scheme will aid in developing cross-discipline entrepreneurial attitudes, behaviors and skills. The course is designed to reveal new opportunities, ignite one’s ambition and foster the skills that will empower individuals to reach new heights as an entrepreneur. The curriculum for the course draws on eight fundamental concepts that can empower anyone to success. 

Timeline

Bartender, Cashier and Server

Bermuda Travel Concessions,
05.2023 - 09.2023

Administrative Assistant Intern

SOS Limited
09.2022 - 05.2023

Cashier and Server

Taste the Rainbow
04.2022 - 10.2022

Cashier

Q's Grill & Buffet
10.2021 - 02.2022

Sales Associate

Maze
03.2018 - 01.2020

Grocery Bagger

Lindo's Family Market
02.2014 - 03.2020

GED -

Adult Education

High School Diploma -

The Berkeley Institute

Dellwood Middle School
Nakeah Simons