Summary
Overview
Work History
Education
Skills
Timeline
Generic
Muhammad Yamin @ Muhammad Nuh Bin Haji Muhammad Taha

Muhammad Yamin @ Muhammad Nuh Bin Haji Muhammad Taha

UNN Power. HVAC And Fire System
Bandar Seri Begawan,Perpindahan Lambak Kiri

Summary

  • Adept at system troubleshooting and maintenance, I significantly enhanced equipment lifespan and customer satisfaction at UNN. My proactive approach in HSE and facility management at DSTCom fostered a strong safety culture and efficient problem-solving. Skilled in customer service and working under pressure, I drive continuous improvement and operational excellence.
  • Dedicated safety professional with a firm understanding of regulatory compliance, hazardous materials handling and incident management. Skilled in leading weekly meetings, developing training programs, and managing workers compensation claims.
  • Adept at investigating accidents and using data to influence future decision-making. Successful history of restructuring company safety systems in dramatic and highly effective ways. Analytical and critical thinker with good planning and problem-solving abilities.
  • Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than [6] years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Overview

19
19
years of professional experience

Work History

Technician

UNN
01.2020 - Current
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.

Officer Facility Management

DSTCom
01.2011 - 01.2020
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
  • Frequently inspected production area to verify proper equipment operation.

HSE Officer

DSTCom
01.2013 - 01.2019
  • Improved workplace safety by conducting regular site inspections and identifying potential hazards.
  • Established effective communication channels for employees to report near misses, incidents, and hazards, allowing timely preventive actions.
  • Facilitated regular HSE meetings with cross-functional teams, fostering open dialogue about safety concerns and driving continuous improvement efforts.
  • Conducted risk assessments on new equipment and processes, minimizing the likelihood of accidents or injuries.
  • Ensured compliance with all relevant health, safety, and environmental regulations through diligent monitoring and reporting processes.
  • Developed emergency response plans for various scenarios, resulting in faster response times during actual emergencies.
  • Managed internal audits of company''s HSE policies and procedures to ensure continuous improvement opportunities were identified and acted upon efficiently.
  • Advised management on the implementation of best practices in HSE management systems, leading to increased efficiency and reduced risks.
  • Assisted in obtaining necessary permits for operations, keeping projects on schedule while maintaining regulatory compliance.
  • Investigated workplace incidents thoroughly to identify root causes and recommend corrective actions for prevention of future occurrences.
  • Communicated safety and environmental training material to employees and coached individuals on safety regulations and compliance.
  • Worked closely with contractors to ensure adherence to established safety protocols during construction projects, reducing potential hazards onsite.
  • Promoted behavioral-based safety initiatives throughout the organization which contributed towards fostering a strong safety culture.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
  • Provided new-employee health and safety orientations and developed materials for presentations.

Officer DST Enterprise Enterprise and DSTMM

DST
01.2011 - 01.2013
  • Responded to customer requests for products, services, and company information.
  • Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.

Fleet Supervisor

Brunei Shell Petroleum
01.2009 - 01.2011
  • Implemented advanced tracking systems to monitor fleet location and performance in realtime.
  • Addressed employee concerns promptly while fostering an inclusive team environment that promoted open communication among staff members.
  • Maintained clean and safe assets and fleet work environments.
  • Collaborated with various departments to achieve organizational objectives and support company growth.
  • Enhanced vehicle maintenance processes for improved fleet performance and reduced downtime.

Online Customer Service Representative

DSTCom
12.2005 - 12.2009
  • Actively participated in quality assurance initiatives, providing valuable input on ways to further improve service delivery and overall customer satisfaction.
  • Collaborated closely with cross-functional departments to deliver high customer satisfaction.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues through various online platforms.
  • Maintained a high level of professionalism and composure during challenging interactions, leading to positive outcomes for both the customer and the company.

Education

High School Diploma -

Sekolah Perdaganggan
Gadong
04.2001 -

BGCE 'O' Level

Sekolah Menengah Berakas
Jalan Berakas
04.2001 -

Skills

Maintenance and repairs

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Timeline

Technician

UNN
01.2020 - Current

HSE Officer

DSTCom
01.2013 - 01.2019

Officer Facility Management

DSTCom
01.2011 - 01.2020

Officer DST Enterprise Enterprise and DSTMM

DST
01.2011 - 01.2013

Fleet Supervisor

Brunei Shell Petroleum
01.2009 - 01.2011

Online Customer Service Representative

DSTCom
12.2005 - 12.2009

High School Diploma -

Sekolah Perdaganggan
04.2001 -

BGCE 'O' Level

Sekolah Menengah Berakas
04.2001 -

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Muhammad Yamin @ Muhammad Nuh Bin Haji Muhammad TahaUNN Power. HVAC And Fire System