MERIAH GASTON-EBBIN
Sandys
Summary
Highly qualifed and result-driven professional, experience in legal executive support, claims run off processing, office administration, meeting room Management and hotel management; keen at providing exemplary support, coaching and mentoring employees, and achieving all company goals and objective; energetic and goal-orientated with an impressive performance record and a well-rounded background in optimizing employee performance. Experienced in office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
15
15
years of professional experience
Work History
Office Coordinator
KENNEDYS CHUDLEIGH LTD
03.2022 - 02.2023
- Maintained office records including expenses
- Scheduled meetings and appointments, coordinated business events and travel requirements
- Prepares expense reports and ensures accuracy and timely payment of AP
- Process punitive claims
- Prepare disbursements report for accounting
- Performed extensive travel reimbursement both domestic and foreign
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Identified issues, analyzed information and provided solutions to problems.
- Ensured that accounts and filing systems are maintained and updated
- Tract all monthly activities on approved task orders on personnel and travel expense
- Supervised and coordinated projects, initiating change management to ensure adherence to client standards
- Maintained A/P accounts in system, verified and approved vouchers in the system, and prepared and entered end of month A/P accruals
- Provide lawyers with administrative support
- Conducted conflict and world checks in relation to prospective new clients, on
- AML/ATF/sanctions procedures including liaising with prospective clients in relation to due diligence required, assisting with preparation of records for onsite inspections
- Assisted a orneys in the timely drafting and filing of legal documents and correspondence supporting case preparation for court appearances, hearings, depositions, trials and meetings
- Provide administrative support for a team of 5 a orneys and 2 senior partners within a busy law firm
- Manage paralegal activities as well as office/HR functions such as scheduling and billing
- Filed court documents electronically and in paper form
- Assisting the a orney by making check deposits or wire transfers into our trust accounts
- Claim Management
- Receive and process claims via the Puniwraps System
- Prepare claim approvals and declined le ers
- Arrange claims based on multiple criterions while uploading data into the claims system
- Serve as a liaison between mid-level and senior level management to ensure effective distribution of cases
- Receive, disseminates, and tracked claims for review
- Establishing effective relationships at all levels to promote professionalism
- Provide extensive monthly reports to clients, monitor, and report new claim inventory levels
- Maintained office supplies inventory by checking stock and ordering new supplies
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands
- Delivered clerical support by handling range of routine and special requirements
- Trained new employees on administrative procedures, company policies and performance standards.
- Created, maintained and updated filing systems for paper and electronic documents.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
Administrative Assistant/Paralegal Duties
06.2019 - 03.2022
- Provide Bermuda lawyers as well as staff from other Kennedys offices in the US and UK with administrative support
- Manage, prepare and lodge bundles, court and other filings as instructed by fee-earners including printing, copying and binding tasks as appropriate
- Process and filed openings and closings of client maters
- Conducted conflict and world checks in relation to prospective new clients, on
- AML/ATF/sanctions procedures including liaising with prospective clients in relation to due diligence required, assisting with preparation of records for onsite inspections
- Monitor court website for new judgments and lists of hearings and distributing to Bermuda lawyers
- Arrange hotel, travel, dining and other bookings for lawyers, visiting Kennedys colleagues and clients
- Made effective use of all IT systems including Word, Excel, PowerPoint, Outlook
- Maintain client and contact database
- Interaction system, maintaining existing contacts and ensuring contacts are tagged to appropriate marketing lists
- Assist with marketing events and maintaining client database
Duty Manager/Guest Relations Manager
Cap Maison Beach Resort
10.2016 - 03.2019
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism
- Trained employees in essential job functions
- Initiated plans to improve customer relations, quality standards and service efficiency
- Handled employee-related issues to improve performance, professional conduct and a endance reliability
- Formulated procedures to use in event of accidents, fires or other emergencies
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Established team priorities, maintained schedules and monitored performance
- Directed training and retraining of employees to boost performance and enhance business results.
Guest Service Agent/Reservation Specialist/Duty Manager
Sandals Grande Stlucian Spa & Beach Resort
04.2008 - 10.2016
- Tracked budget and supervised all overall operations of the property while assisting
Education
Sir Arthur Lewis Community College - Diploma
Communication Studies
Arden University Law School - Law
LLB (Hons)
England2025
Harvardx By Harvard University (EDX) - Law
Contract Law
Association of Business Executives - Marketing
Marketing Management
American Hotel And Lodging AssociationCertificate -
Guest Service Gold Professional
Skills
- Accounts Payable and Receivable
- Inventory Auditing
- Staff Training
- Workflow Support
- Administrative Management
- Office Management
- Written Communication
- Multitasking Abilities
- Clerical Support
- Analytical and Critical Thinking
- Accounts Payable and Accounts Receivable
- Report Preparation and Analysis
Timeline
Office Coordinator
KENNEDYS CHUDLEIGH LTD
03.2022 - 02.2023
Administrative Assistant/Paralegal Duties
06.2019 - 03.2022
Duty Manager/Guest Relations Manager
Cap Maison Beach Resort
10.2016 - 03.2019
Guest Service Agent/Reservation Specialist/Duty Manager
Sandals Grande Stlucian Spa & Beach Resort
04.2008 - 10.2016
Sir Arthur Lewis Community College - Diploma
Communication Studies
Arden University Law School - Law
LLB (Hons)
Harvardx By Harvard University (EDX) - Law
Contract Law
Association of Business Executives - Marketing
Marketing Management
American Hotel And Lodging AssociationCertificate -
Guest Service Gold Professional
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