Summary
Overview
Work History
Education
Skills
Trainingsattended
Certification
Timeline
Generic
Menelyn Rendon

Menelyn Rendon

Doha,Qatar

Summary

Pursuing opportunity which will allow me to grow professionally, while effectively utilizing my versatile skill set to help promote your corporate

Experienced Receptionist and expert administrative team member. Offers wealth of clerical and customer service experience paired with self-motivation and critical thinking skills to independently handle daily needs. Flexes easily between changing demands and adapts to new processes and procedures.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Receptionist

Fourpet’s Veterinary Hospital
09.2022 - Current
  • Greeting clients who enter the clinic with a warm and welcoming tone
  • Handling 4 Veterinary Clinic / Taking Daily Videos of Pet Boarding and Hospitalization sending it to the owners
  • Assessing pets that enter the clinic, and making sure a pet does need immediate care
  • Answer questions a client might have about their pet, their visit, or general inquiries
  • Alerting the veterinarian or technician of a patient's arrival
  • Update and file patient charts
  • Answering phone calls, which may include answering questions or scheduling appointments using Avimark
  • Handle incoming and outgoing emails
  • Handling Pick up and Drop Off Service/Deliveries
  • Process payments from customers whether credit card, cash, etc
  • Purchasing such as pet supply, pet medicines, pet food, or other pet-related items.

Receptionist

Saint Claire Veterinary Hospital
10.2020 - 06.2022
  • Greeting clients; differentiating routine cases from emergency cases; scheduling appointments; entering client, patient, and financial data into the computer; generating invoices and explaining them to clients; processing payments; and managing the retrieval and storage of medical records.

Cashier / Florist & Chocolate Plate Designer

Tulia Chocolate, Flower Shop
04.2020 - 08.2020
  • Designing's Flower Bouquet and Chocolate Plates
  • Checking all flowers and keeping it fresh
  • Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently
  • Maintained neat and clean shop floor and storage areas
  • Packed purchased items properly to prevent damage to delicate products.

Receptionist

Hamdan Plaza Hotel
12.2017 - 03.2020
  • Greeting and thanking guests in a sincere, friendly manner
  • Checking guests in on arrival and out on departure
  • Posting charges to appropriate guest accounts
  • Anticipating and addressing guests' needs, and resolving their problems and complaints
  • Operating switchboard and assisting with inquiries
  • Assisting the reservations manager with taking reservations
  • Collaborating and communicating with other internal departments to ensure guest satisfaction
  • Organize transport services for guests at their request.

F&B Attendant

Hamdan Plaza Hotel
10.2017 - 12.2017
  • Greet customers and answer their questions about menu items and specials
  • Clean assigned work areas, dining tables, or serving counters
  • Take food or drink orders from customers
  • Handle all guest complaints in a professional manner
  • Answering telephones and completing financial transactions.

Cleaning Assistant

Cleanny Cleaning Services and Supplies
10.2016 - 08.2017
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Prevented degradation of work areas by providing general upkeep and performing small repairs.

House Keeping

Sanitize360 Cleaning and Disinfection Services
02.2016 - 09.2016
  • Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
  • Performed general housekeeping duties such as cleaning, emptying trash, power scrubbing and vacuuming for Number-floor building.
  • Maintained smooth and efficient environmental services by effectively overseeing housekeeping and maintenance professionals.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Inspected rooms for damages and sufficient housekeeping practices.
  • Assisted with light housekeeping duties as well as running errands.
  • Worked with housekeeping team to resolve issues or questions.
  • Performed routine housekeeping functions.

Education

Certificate of Higher Education - Caregiver NCII

TESDA

Japanese Language N5 & N4 Level - Japanese Language

Nikkei Jin-Kai Japanes Language Training Center

Diploma of Higher Education - Cookery NCII

TESDA
Roxas City, Capiz

Bachelor of Science - Travel Management

Colegio De La Purisima Concepcion
Roxas City, Capiz

Skills

  • Multi-tasking technical skills
  • Initiative and problem-solving abilities Willing to take new challenges
  • Self-motivation Interpersonal Skills Communication
  • Friendly customer service
  • Filing paperwork
  • Dispatching and receiving

Trainingsattended

  • Abacus Functionalities for Tourism Students ( AFTS ) - 2015
  • Philippine Airlines, Inc ( 2016 - 2017 ) 720 hrs In Check-in Area and Ticketing Office On the Job Training
  • Actual Shipboard Training Oceanlink Institute, Inc ( 2016 ) 72 hrs of Apprenticeship - by - Experience (APEX) Program

Certification

First Aid/CPR

Timeline

Receptionist

Fourpet’s Veterinary Hospital
09.2022 - Current

Receptionist

Saint Claire Veterinary Hospital
10.2020 - 06.2022

Cashier / Florist & Chocolate Plate Designer

Tulia Chocolate, Flower Shop
04.2020 - 08.2020

Receptionist

Hamdan Plaza Hotel
12.2017 - 03.2020

F&B Attendant

Hamdan Plaza Hotel
10.2017 - 12.2017

Cleaning Assistant

Cleanny Cleaning Services and Supplies
10.2016 - 08.2017

House Keeping

Sanitize360 Cleaning and Disinfection Services
02.2016 - 09.2016

Certificate of Higher Education - Caregiver NCII

TESDA

Japanese Language N5 & N4 Level - Japanese Language

Nikkei Jin-Kai Japanes Language Training Center

Diploma of Higher Education - Cookery NCII

TESDA

Bachelor of Science - Travel Management

Colegio De La Purisima Concepcion

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Menelyn Rendon