Meekai Johansen
Warwick
Summary
Adept at enhancing patient and guest experiences, I leveraged proactive customer service and meticulous attention to detail during my tenure at Summerhaven Trust. Spearheading inventory management innovations at St. John Ambulance Bermuda, I demonstrated exceptional problem-solving and teamwork skills, significantly streamlining operations.
Overview
18
18
years of professional experience
Work History
Patient Care Coordinator
Summerhaven Trust
08.2018 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented care actions by completing records and logs in medical software system.
Nursing Assistant
Bermuda Hospital Board
10.2010 - Current
- Assisted patients with shaving, bathing and oral hygiene to promotehealthy habits and overall wellness.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Collected specimens from patients for laboratory testing purposes.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Turned and repositioned bedridden patients to prevent bedsores.
- Implemented fall prevention techniques as specified in plan of care.
Quartermaster
St. John Ambulance Bermuda
08.2009 - 06.2019
- Checked and replenished inventory to maintain optimal operations.
- Spearheaded the adoption of new technologies for inventory management, streamlining processes, and reducing manual labor requirements.
- Implemented quality control measures to maintain high standards of equipment maintenance and repair services.
- Maintained accurate records on all transactions, ensuring compliance with regulatory requirements and internal policies.
Houseman
The Fairmont Hotel
04.2006 - 10.2010
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Kept building entryway glass clean and polished for professional presentation.
- Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
- Rotated linens in storerooms and replenished when supplies ran low.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Education
GED -
Belford High School
U.S.A2006
General Education Development
Adult Education
Bermuda2005
CedarBridge Academy
Bermuda2002
Skills
Proactive customer service
Excellent written and verbal communication
Ability to perform effectively under stress
Attention to detail
Teamwork and Collaboration
Problem-Solving
Time Management
Multitasking Abilities
Additional Information
Reference
- Karen Raynor Cinical Director of Medical Surgical Services
- Colette Simmons Executive Director Summerhaven Trust
Timeline
Patient Care Coordinator
Summerhaven Trust
08.2018 - Current
Nursing Assistant
Bermuda Hospital Board
10.2010 - Current
Quartermaster
St. John Ambulance Bermuda
08.2009 - 06.2019
Houseman
The Fairmont Hotel
04.2006 - 10.2010
GED -
Belford High School
General Education Development
Adult Education
CedarBridge Academy
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