Mayanasha Burch
Southampton
Summary
Professional officer with robust experience in Customs and Border Protection. Strong focus on regulatory compliance, risk assessment, and enforcement protocols. Effective collaborator known for adaptability and consistent results in dynamic environments. Skilled in communication, conflict resolution, and maintaining high standards of integrity and efficiency.
Overview
22
22
years of professional experience
Work History
Customs Officer
Bermuda Customs
09.2003 - Current
- Provided exceptional customer service to international travelers while maintaining a professional demeanor during stressful situations.
- Protected public health by identifying prohibited food products during agricultural inspections, preventing the spread of harmful diseases or pests.
- Conducted risk assessments on incoming shipments, prioritizing those requiring further examination based on potential threat levels.
- Mentored junior officers, sharing expertise in inspection techniques, document verification, and risk assessment methodologies to enhance team performance.
- Facilitated efficient processing of foreign visitors by verifying visas and ensuring adherence to immigration requirements.
- Improved inter-agency communication by maintaining open lines of dialogue with partner organizations such as the Department of Homeland Security, Border Patrol, and Immigration Services.
- Streamlined customs clearance process for legitimate travelers, reducing wait times at ports of entry.
Education
Risk Assessment
College
Bermuda CollegeHigh School Diploma -
High School
Warwick SecondarySkills
- Effective Multitasking
- Commitment to Ethical Standards
- Risk Management Awareness
- Diverse Perspective Appreciation
- Customs Compliance Knowledge
- Cross-Functional Teamwork
- Collaborative Team Member
- Analytical Problem-Solving
- Prioritization and Time Management
- Detail-Oriented Approach
- Analytical Problem-Solving
- Import-Export Compliance
Additional Information
PROFESSIONAL DEVELOPMENT
Building Effective work Relationships Certificate
Dignity in the Workplace Certificate
Business Etiquette Certificate
Work/Life Balance Certificate
Embracing Diversity Certificate
Conducting Difficult Conversations Certificate
Customer Service
Officer Safety Training
Money Laundering
Narcotics Investigation Course
Pre Cursor Chemical Course
Rover tech Beginner and Intermediate Certificate
Terahertz Imaging Training
Risk Management Certificate
Integrity Certificate
Coordinated Border Management Achievement
Senior Officer Qualified
Timeline
Customs Officer
Bermuda Customs
09.2003 - Current
Risk Assessment
College
High School Diploma -
High School
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