Margaret Grant
Hamilton
Summary
Motivated Assistant Housekeeper focused on clearing and replacing linens, dusting surfaces and replenishing supplies according to company standards. Committed to bringing guests back to the property again and again by providing each with an exceptional room experience.
Overview
17
17
years of professional experience
Work History
Assistant Housekeeper
Pompano Beach Club
04.2022 - Current
- Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness
- Advises manager or desk clerk of rooms ready for occupancy
- Inventories stock to ensure adequate supplies
- Investigates complaints regarding housekeeping service and equipment, and assists manager with corrective action.
- Examines rooms, halls, and lobbies to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management
- Assists manager in preparing reports concerning room occupancy, payroll expenses, and department expenses
Room Attendant
Hamilton Princess
05.2021 - 03.2022
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Replenished guest room water glasses, toiletries, and paper products.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to guest requests for assistance, toiletries and personal care items.
Security Officer-On Call
Security Associates
05.2017 - Current
- Reported suspicious activities and persons to law enforcement.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Security Officer
Fairmont Southampton
01.2020 - 10.2020
- Reported suspicious activities and persons to law enforcement.
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Monitored employee activities, confirming compliance with security regulations.
Room Attendant
Fairmont Southampton
05.2008 - 04.2017
- Vacuumed, dusted and maintained common areas, including hallways and waiting areas at elevators.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Replenished guest room supplies, including water glasses, toiletries, and paper products.
- Cleaned guest rooms and changed linens according to company specifications, ensuring that each room was in compliance with standard set up.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
Education
GED -
Teen Services
Pembroke06.2006
Skills
- CCTV Surveillance
- Safety and Security
- Security Guard License
- Level one Aviation training
Timeline
Assistant Housekeeper
Pompano Beach Club
04.2022 - Current
Room Attendant
Hamilton Princess
05.2021 - 03.2022
Security Officer
Fairmont Southampton
01.2020 - 10.2020
Security Officer-On Call
Security Associates
05.2017 - Current
Room Attendant
Fairmont Southampton
05.2008 - 04.2017
GED -
Teen Services
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