Madinath Assani
Sandys
Summary
Dynamic and resourceful professional with expertise in Human resources, project management, market analysis, and business administration. Demonstrates a proactive approach to critical evaluation, decision-making, and negotiation, ensuring effective customer engagement and successful outcomes. Adept at leveraging analytical skills to drive strategic initiatives and deliver measurable results. Committed to fostering growth through innovative solutions and informed decision-making.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work history
E-Business Managing Director
Fasdina
Kidderminster, United Kingdom
2023.01 - 2024.12
- Recruited and managed senior staff with focus on delivering clear results.
- Eliminated discrimination and harassment risks by investigating internal allegations and implementing corrective actions.
- Oversaw redundancy procedures to ensure fairness and legality adherence.
- Advised line managers on correct disciplinary procedures for compliant issue resolution.
- Managed leavers processes, end-of-probation reviews, changes to appointments and termination of fixed-term contracts.
- Oversaw job fairs to bring in local talent for long-term and seasonal positions.
- Advised senior management on employee corrective actions.
Administrative assistant
SAER EMPLOI (EDA)
Niamey, Niger
2021.11 - 2021.12
- Ensured efficient travel arrangements for staff including booking flights and accommodations.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Organised client meetings, prepared agendas and took detailed minutes.
- Processed new customer orders, coordinated related documentation and adjusted account balances.
- Sorted and organised different types of information by document type, personnel or location.
- Streamlined administrative processes for increased efficiency in the workplace.
Director of Communication & International Relation
Sylver Group Cabinet
Cotonou, Benin
2019.11 - 2021.01
- Implemented process improvements, streamlining operations for increased productivity.
- Designed business strategies to obtain short and long-term goals for company.
- Managed negotiations with clients to secure profitable contracts.
- Directed team to deliver high-quality customer service.
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
Deputy director
ADOH GROUP
Lome, Togo
2017.01 - 2019.09
- Developed key operational initiatives to drive and maintain substantial business growth.
- Improved department functionality by implementing efficient work processes.
- Negotiated contracts, securing advantageous terms for the organisation.
- Formulated business development strategies to expand market presence.
Manager
WORLD BUSINESS BUILDING
Cotonou, Benin
2013.08 - 2016.12
- Delivered high-quality products to increase customer satisfaction.
- Optimised resource allocation for increased profits.
- Created classification systems to manage archives.
- Liaised with suppliers to ensure timely deliveries.
Sales Manager
UPS
Cotonou, Benin
2009.11 - 2011.08
- Organised special sales at specific times to drive customer engagement and move high volumes of products.
- Led high-performance sales teams, ensuring achievement of targets.
- Generated ideas and concepts for paid ad content, monitoring spend against performance for continued profit improvements.
- Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities.
- Negotiated lucrative contracts to secure long-term client commitment.
Education
Master of Arts - Project Management
University of Commerce and Management
Cotonou, Benin 2011.09 - 2013.07
Bachelor of Arts - Administration & Human Resources
University of Commerce and Management
Cotonou, Benin 2010.09 - 2011.07
Certificate of Higher Education - Marketing & International Trade
International University Houdegbe
Cotonou, Benin 1997.10 - 1999.07
Skills
- Resourcefulness
- Proactive approach
- Project Management
- Market analysis
- Business administration
- Critical evaluation
- Decision making
- Negotiation
- Customer engagement
Timeline
E-Business Managing Director
Fasdina
2023.01 - 2024.12
Administrative assistant
SAER EMPLOI (EDA)
2021.11 - 2021.12
Director of Communication & International Relation
Sylver Group Cabinet
2019.11 - 2021.01
Deputy director
ADOH GROUP
2017.01 - 2019.09
Manager
WORLD BUSINESS BUILDING
2013.08 - 2016.12
Master of Arts - Project Management
University of Commerce and Management
2011.09 - 2013.07
Bachelor of Arts - Administration & Human Resources
University of Commerce and Management
2010.09 - 2011.07
Sales Manager
UPS
2009.11 - 2011.08
Certificate of Higher Education - Marketing & International Trade
International University Houdegbe
1997.10 - 1999.07