Louisa Simmons
7 Mills Creek, Hamilton. HM 08,HC
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
37
37
years of professional experience
Work History
Cashier
Plaza Refreshment Co Ltd
110 Crawl, Hamiton Parish Cr01
08.2010 - 06.2024
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Trained new employees during the shift.
Volunteer Book Sorter
Bermuda College Library
Paget, Bermuda
07.2010 - 08.2010
- Sorted and labeled various books and input on computer system for new arrivals to keep track of all incoming books.
- To be completed in a timely manner.
Credit Operations Administrstor/Supervisor in Training
Butterfield Bank
Front Street, Hamilton
04.1990 - 03.2009
- Managed inventory levels by ordering supplies when necessary and verifying accuracy of shipments received.
- Processed loans efficiently for review by lender or various departments via deadlines prior to clients appointment to collect funds on computer.
- Systemized loans for bank deparments for inquiry of customer data.
- Performed excellent customer service duties while taking payments.
- Balanced loans at the end of day and also responsible for cash teller drawer.
- Trained new employees on company policies, procedures, and job duties.
- Administered training to Lending Officers, and sometimes Management within the department seeking and overview of Loan operations both locally and overseas.
- Performed Supervisory duties, investigated errors and assisted when needed.
Office Assistant/Office Messenger
Globe Forwarding
Hamilton, Bermuda
03.1987 - 03.1990
- Answered phone calls and directed them to appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Dispatched paperwork to and from Customs office.
Education
High School Diploma -
Bermuda College
Paget06-1985
Skills
- ID Verification
- POS Systems
- Customer Service
- Payment Processing
- Cash Register Operation
- Customer Assistance
- Payment Collection
- Drawer balancing
- Cash Handling
- Staff Mentoring
- Cleaning and sanitizing
- Cash Drawer Balancing
- Order Taking
- Product Knowledge
References
References available upon request.
Timeline
Cashier
Plaza Refreshment Co Ltd
08.2010 - 06.2024
Volunteer Book Sorter
Bermuda College Library
07.2010 - 08.2010
Credit Operations Administrstor/Supervisor in Training
Butterfield Bank
04.1990 - 03.2009
Office Assistant/Office Messenger
Globe Forwarding
03.1987 - 03.1990
High School Diploma -
Bermuda College
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