Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
BOARDS, SEMINARS AND CERTIFICATES
OperationsManager
Komlah Foggo-Wilson

Komlah Foggo-Wilson

Bermuda

Summary

Flexible, adaptable, ethical and high energy team leader with superior communication, relationship management and influencing skills. Proven to define problems, collect data, establish facts and draw conclusions. Focused on meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

24
24
years of professional experience

Work History

Psycho-Education Coordinator

The Bermuda Government - Department of Child and Family Services
07.2008 - Current
  • Planned, formulated and assessed goals, policies and activities designed to implement objectives and performance standards.
  • Reviewed documents, files, transcripts and other records to assess compliance and potential risk with overseas therapeutic facilities and programmes.
  • Prepared and presented comprehensive reports to upper management and Bermuda Government's Audit team, covering issues and recommendations.
  • Prepared records and data analysis for Psycho-Ed Department's audits.
  • Structured programs, produced working documentation and implemented best practices.
  • Attended hearings as representative of The Department of Child and Family Services and Department's clients.
  • Analyzed probable outcomes of cases using knowledge of legal precedents.
  • Researched and wrote contracts, agreements and proposals.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Engaged in complex family litigation under statutes relating to The Child Act 1998.

Support Services Manager

The Bermuda Housing Cooperation
07.2007 - 06.2008
  • Coached employees through day-to-day work and complex problems.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Monitored employee and customer interactions to assess quality of service.
  • Developed internal requirements which complied with Bermuda Housing standards to minimize regulatory risks and liability across program.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Interpreted management directives to define and document administrative staff processes.
  • Accomplished multiple tasks within established timeframes.
  • Standardized office structures and processes to promote collaboration and increased performance.
  • Created, prepared and delivered reports to various departments.

Behavior Therapist

The Bermuda Government - Department of Education
09.1998 - 07.2007
  • Collected session data to aid in treatment planning and assessment.
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
  • Documented client behavior and interventions attempted and collected and reported data using approved format, methods and forms.
  • Documented client information through analyzing data, interview notes and test results, and identified and diagnosed nature of clients' problems.
  • Conducted Functional Behavior Assessments (FBAs) and Functional Analyses (FAs) and developed behavior intervention plans based on principles of applied behavior analysis.
  • Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
  • Identified, analyzed and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
  • Utilized various professional techniques to collect and analyze data.
  • Ran data analysis reports and distributed to management team.
  • Collaborated with colleagues to respond to questions and concerns regarding data and behavioral shifts.
  • Gathered information about clients using observational techniques and interviews, case histories and other assessment methodologies.
  • Recommended therapeutic action plans and treatments based on results from data assessments.

Education

Graduate Diploma in Law - Law

University of Law
United Kingdom
09.2022

Master of Science - Applied Behavioral Analysis

Columbia University
New York, USA
12.2004

Skills

  • Risk Identification
  • Active Listening
  • Compiling Data
  • Attention to Detail
  • Executive-Level Presentations
  • Clear and Concise Communication
  • Data Analysis
  • Investigative Approach
  • Adaptability and Flexibility
  • Integrity and Dependability
  • Organization and Time Management
  • Analytical and Critical Thinking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Timeline

Psycho-Education Coordinator

The Bermuda Government - Department of Child and Family Services
07.2008 - Current

Support Services Manager

The Bermuda Housing Cooperation
07.2007 - 06.2008

Behavior Therapist

The Bermuda Government - Department of Education
09.1998 - 07.2007

Graduate Diploma in Law - Law

University of Law

Master of Science - Applied Behavioral Analysis

Columbia University

BOARDS, SEMINARS AND CERTIFICATES

Member of the Board of Directors, The Bermuda Housing Corporation Board

Member of the Financial Assistance Reform Group

Project Management Essentials

The Four Imperials of Great Leaders

Structured Decision Making

Therapeutic Crisis Intervention

Habits of Highly Effective Managers

Professional Management Certification

Komlah Foggo-Wilson