Kieshe' Simmons
Sandys ,Sandys
Summary
Account Manager at Digicel Bermuda specializing in relationship selling and revenue retention. Expertise in market analysis and sales process optimization, creating account strategies that meet client objectives. Strong communication skills enhance team performance and client satisfaction. Analytical professional with technical knowledge excels in data-driven environments, consistently exceeding performance expectations.
Overview
14
14
years of professional experience
Work History
Business Solutions Account Manager
Digicel Bermuda
Hamilton
06.2018 - Current
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Managed client relationships to ensure satisfaction and retention.
- Developed account strategies aligning with client goals and market trends.
- Trained new team members on account management processes and tools.
- Analyzed market data to identify opportunities for account growth and improvement.
Chef De Cuisine
Mid Atlantic Wellness center
Devonshire
08.2016 - 01.2020
- Worked closely with other chefs and cooks and provided hands-on training and teaching.
- Tracked kitchen's inventory and ordered new food and supplies when needed.
- Managed all kitchen employees, including bussers, dishwashers, and waitstaff.
- Planned and prepared food product orders to maintain appropriate stock levels.
- Trained kitchen workers on culinary techniques.
Chef De Partie
Fairmont southampton
Warwick
08.2011 - 08.2016
- Managed food usage with proper stock rotation to prevent spoilage.
- Prepped foods for dishes, including roasted, sautéed, fried and baked items.
- Trained kitchen workers on culinary techniques.
- Plated completed foods paying special attention to overall presentation and necessary garnishes.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Abided by company standards in terms of portion and serving sizes.
- Removed expired food and beverages from kitchen and stockroom and coordinated proper disposal.
- Safely operated kitchen equipment including industrial size mixers and tools.
- Collaborated with head chef to create banquet menu for wedding guests.
Education
Associate of Arts -
Holland College
Charlette Town 02-2015
High School Diploma -
The Berkeley Institute
Pembroke06.2011
Skills
- Retail loss prevention
- Relationship selling
- Merchandising knowledge
- Inventory control procedures
- Written and oral communication skills
- Sales development
- Superb time management
- Excellent communication skills
- Reading comprehension skills
- Sales expertise
- Market analysis
- Product knowledge
- Sales process optimization
- Problem solving
- Revenue retention
- Coordinating documents
- Strong lead development skills
Accomplishments
- Winner of BEDC NEW START UP OF THE YEAR 2021
- Red seal Qualified Chef
- Winner of Bermudas rising chef competition 2013
- Owner of 2 very Successful Businesses
- Antitrust & Competition Law certificate
Timeline
Business Solutions Account Manager
Digicel Bermuda
06.2018 - Current
Chef De Cuisine
Mid Atlantic Wellness center
08.2016 - 01.2020
Chef De Partie
Fairmont southampton
08.2011 - 08.2016
Associate of Arts -
Holland College
High School Diploma -
The Berkeley Institute
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