Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
References
Generic

KENNISHA A. MINKS

Bermuda

Summary

Public service professional with over 16 years of experience in the Government of Bermuda, currently excelling as Immigration Manager. Expertise includes operations management, leadership, regulatory compliance, and process improvement, supported by an MBA in Human Resource Management and ongoing pursuit of a Doctorate in Public Administration. Recognized for cultivating high-performing teams and optimizing operations to achieve results in complex, fast-paced environments. A strong advocate for team collaboration and operational efficiency, consistently driving measurable outcomes while fostering a culture of accountability and excellence.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Immigration Manager

Department of Immigration, Government of Bermuda
05.2025 - Current
  • - Lead operational management, strategic initiatives, and staff supervision.
  • - Ensure compliance with Bermuda laws while handling sensitive information with discretion.
  • - Implement process improvements to enhance efficiency and service delivery.
  • - Initiated key operational enhancements and streamlined departmental workflows within first months.

Human Resource Partner – Research (Knowledge Manager)

Department of Employee & Organizational Development (The Cabinet Office)
04.2018 - 05.2025
  • - Managed research for policy development, HR initiatives and performance management projects across government.
  • - Supported strategic planning, budget oversight, and compliance with legislation and financial rules.
  • - Oversaw HR systems and trained 2,000+ employees on performance and talent management platforms.
  • - Produced reports and executive summaries to support organizational development initiatives.

Senior Clerk

Bermuda Post Office
12.2010 - 03.2018
  • - Coordinated and supervised a team of 20+ employees, fostering development and efficiency.
  • - Oversaw mail and parcel operations using IPS and RMIS systems.
  • - Ensured compliance, accuracy, and quality assurance in high-volume operations.
  • - Delivered excellent customer service and acted in managerial roles when required.

Education

Doctorate in Public Administration - Law & Public Policy

Walden University

MBA - HR Management

Walden University
04-2017

BBA - Management & Accounting

Mount St. Vincent University
05-2015

Bermuda School Certificate -

The Berkeley Institute
06-2005

Associate - Business Administration

Bermuda College
05-2008

Skills

  • Leadership & Team Development
  • Strategic & Operational Planning
  • Legislative & Regulatory Compliance
  • Process Improvement & Six Sigma
  • Organizational Development
  • Mentoring and coaching
  • Records Management & Data Analysis
  • Stakeholder Engagement
  • Financial Management & Budget Oversight
  • Proficient in HRIS
  • Team collaboration
  • Exceptional customer service

Affiliations

  • Project Management Institute - Student member

Certification

  • Six Sigma Green Belt Certification
  • Diploma in Human Resource Management
  • Exercising Leadership: Foundational Principles
  • Business Writing Skills | Coaching Skills 1 & 2
  • Conducting Difficult Conversations | Building Effective Working Relationships

Timeline

Immigration Manager

Department of Immigration, Government of Bermuda
05.2025 - Current

Human Resource Partner – Research (Knowledge Manager)

Department of Employee & Organizational Development (The Cabinet Office)
04.2018 - 05.2025

Senior Clerk

Bermuda Post Office
12.2010 - 03.2018

Doctorate in Public Administration - Law & Public Policy

Walden University

MBA - HR Management

Walden University

BBA - Management & Accounting

Mount St. Vincent University

Bermuda School Certificate -

The Berkeley Institute

Associate - Business Administration

Bermuda College

References

Available upon request

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KENNISHA A. MINKS