Judith-Ann Dillas
12 Deep Dale Road
Summary
Honest, motivated Assistant recognized for improving quality of service. A gifted employee works well as part of a team or alone in a solitary role.
Overview
1
1
Certification
Work History
Environmental Services
Bermuda Hospital Board KEMH
Paget
2020 - 2022
- Ensured that all equipment used by the Environmental Services team was maintained in a safe condition.
- Kept environmental services smoothly operating and according to regulations.
- Worked with environmental services employees to complete cleaning, laundry, and housekeeping duties.
- Inspected work areas regularly to identify potential hazards or risks associated with environmental services activities.
- Attended staff meetings to discuss current projects and future plans of action related to environmental services operations.
- Responded promptly to customer inquiries concerning environmental policies or services provided by the organization.
Medical & Office Assistant
Dr.Niall Aitken, General Physician
Hamilton
2007 - 2016
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Prepared patient charts prior to each appointment.
- Ensured that all required paperwork was completed accurately prior to submitting it for processing.
- Processed referrals for specialist visits or diagnostic tests.
- Greeted patients and visitors in a professional and friendly manner.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Communicated effectively with other healthcare staff members regarding patient care plans.
- Verified insurance coverage for each patient visit.
- Assisted with scheduling follow-up appointments for patients after discharge from hospitalization.
- Accurately entered billing codes into the computer system for reimbursement purposes.
- Collected payments from patients for services rendered.
- Completed and safeguarded medical records, securing patient information to maintain confidentiality.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Nursing Unit Assistant
Bermuda Hospital Board KEMH
Paget
2003 - 2007
- Organized and maintained patient records, including medical histories, reports and examination results.
- Provided administrative support to the nursing staff by preparing charts and ordering supplies.
- Monitored and ordered office and medical supplies, maintaining optimal stock levels.
- Answered incoming calls from patients and other healthcare providers in a professional manner.
- Assisted with filing, photocopying, faxing, scanning documents as needed.
- Greeted visitors in a professional manner and directed them to appropriate personnel or departments.
- Supported patients with timely and knowledgeable response to diverse requests.
- Maintained accurate and up-to-date patient medical records, adhering to confidentiality policies.
- Assisted nursing and medical staff in clerical duties to support patient care.
Operation Room Attendant
Bermuda Hospital Board KEMH
Paget
2003 - 2007
- Completed surgical room preparation.
- Maintained complete cleanliness and order for staff and patients.
- Attended surgical programs and test.
- Maintained full Instrument sterilization and processes.
- Assist with nurses and patients to help prepare for smooth and timely transactions.
- Inspected room areas regularly to identify potential hazards.
Education
GED -
College Park High
05-1991
Some College (No Degree) - Healthcare
Bermuda College
Skills
- Patient care expertise
- Patient assistance
- Caregiver relations
- Healthcare, First Aid/CPR
- Basic Life Support
- Customer Service
- Time management abilities
- Strong communication abilities
- Medical Records
Certification
- Caregiver
- Nurses aide
- First Aid CPR, AED
- OR Surgical Programme
- Dementia Research & Education Center
- SCARS
- Administrative Data
- Security
Timeline
Environmental Services
Bermuda Hospital Board KEMH
2020 - 2022
Medical & Office Assistant
Dr.Niall Aitken, General Physician
2007 - 2016
Nursing Unit Assistant
Bermuda Hospital Board KEMH
2003 - 2007
Operation Room Attendant
Bermuda Hospital Board KEMH
2003 - 2007
GED -
College Park High
Some College (No Degree) - Healthcare
Bermuda College