Jordan T. Costa
Summary
Dynamic IT professional with experience at Aspen Insurance Bermuda, adept at enhancing system functionality and ensuring compliance. Proven skills in technical support and strong communication enable effective problem resolution. Committed to continuous learning and ethical practices, I thrive in fast-paced environments, delivering reliable solutions that drive organizational success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Intern
Aspen Bermuda
10.2022 - 05.2023
- Facilitated software deployment to enhance system functionality.
- Managed asset tracking to ensure accurate inventory records.
- Provided user support to resolve technical issues efficiently.
- Collaborated on system administration to maintain optimal performance.
Junior Data Protection Consultant
TLC Group of Companies
05.2022 - 05.2023
- Created and modified spreadsheets outlining company protocols and safeguards.
- Conducted onsite visits to validate compliance with established standards.
- Participated in data mapping interviews to gather essential information.
- Provided customer service support to address client inquiries effectively.
Education
Computer Science (Cyber Security)
Keele University
09-2027
Associates - Computer Science
Bermuda College
04-2024
High School Diploma -
Adult Education School
04-2016
Skills
- Microsoft Office proficiency
- Strong communication skills
- Continuous learning mindset
- Critical thinking capacity
- Technical support
- Technical support and repairs
- Installation and maintenance
- Ethics and integrity
- Reliability and responsibility
- Flexibility and adaptability
Certification
- Insurance Essentials, The Institutes, 2027
- A+, CompTIA
- Network+, CompTIA
- Google Cyber Security, Google/Coursera
Achievements And Awards
- 2024
- 2022, Network + - CompTIA
- 2017, Scars Certification
- 2014, GED English Award - Adult Education, GED Tied Highest Grades - Adult Education, NCCER Core Certification - Bermuda College
Languages
English
First Language
Spanish
Intermediate (B1)
B1
Portuguese
Elementary (A2)
A2
References
References available upon request.
Timeline
IT Intern
Aspen Bermuda
10.2022 - 05.2023
Junior Data Protection Consultant
TLC Group of Companies
05.2022 - 05.2023
Computer Science (Cyber Security)
Keele University
Associates - Computer Science
Bermuda College
High School Diploma -
Adult Education School
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