Jayde Gibbons
ST. GEORGES
Summary
Dynamic professional with over a decade of experience in sales/customer service and a proven track record in digital photography/photo editing. Excelled at Digicel/BTC by enhancing customer satisfaction through expert account management and problem resolution. Skilled in Adobe Creative Suites and client communication, adept at transforming client visions into compelling visual stories. Proven track record of forming lasting personal and professional relationships with people from various walks of life by showcasing a level of authenticity and confidence. A tenacious spirit who takes great pride in the reputation I've earned as a local artist and community leader.
Overview
10
10
years of professional experience
Work History
Photographer/Creative Director
Self Employed Services
12.2018 - Current
- Plan and prepare for all on-location and studio shoots.
- Work alongside graphic designers and creatives to produce images for clients.
- Photographed high-quality images for both personal and corporate print and online distribution.
- Specialize in lifestyle, portrait, fashion and commercial photography.
- Facilitate studio and natural light photography needs.
- Location scouting for photo shoots working collaboratively with clients, models and stylists.
- Presented production ideas and determined creative scenarios for production and delivery.
Art Specialist
Department Of Youth & Sport
06.2021 - 08.2021
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching and participating with campers.
- Inspired students and assisted in developing creativity and self-expression through various art forms and media.
- Developed and implemented various artistic lesson plans, utilizing age-appropriate material based on the Theme for Summer Day camp.
Assistant Gallery Director (Part Time)
Bermuda Society Of Arts
02.2020 - 06.2020
- Promoted events and exhibitions using various online channels.
- Provide Administrative assistance to the Gallery Director.
- Assist with the placement of artwork in the gallery.
- Open and close Gallery.
- Process sales of artwork and workshops
Sales Representative
Pembroke Tile & Stone Ltd.
10.2018 - 03.2019
- Greeted all customers cheerfully and provided expert service
- Maintained neat and orderly showroom and storage space
- Liaise with interior designers and home owners regarding various tiling needs.
- Provide accurate pricing for large and small scale tiling needs
- Reviewed plans from architects and consulted with clients to determine costs for projects.
- Unloaded, stored and organized materials for sales floor and sample room.
Telesales/Customer Care/Corp Care
Digicel/BTC
10.2014 - 10.2018
- Assisted corporate customers with general account queries
- Processed activation/deactivation requests for services
- Set up accounts and schedule field work for new clients
- Sell and prepare new devices for Digital corporate clients
- Perform customer follow-up phone calls and emails
- Assisted Corporate Sales team to maintain overall customer satisfaction
- Defused customer concerns with problem resolution skills
- Updated customer accounts and system database with latest details to support accuracy and efficiency
- Managed billing, service and account issues for all corporate accounts
- Entered customer interaction details in Zendesk to track requests, document problems and record solutions offered
- Maintained Customer Satisfaction
- Troubleshooting
- Responded to customer queries and requests via email and telephone
- Sold company products and services to customers via telephone
Photo Librarian/Assistant Photographer
Department of Commuications, Creative Services
03.2022 - Current
- Organize and keyword all photographs taken by current and past gov. photographers
- Fulfill all internal and external photo requests in a timely manner.
- Provide support to in house graphic designers and communications officers regarding imagery for government print online publications.
- Maintain and manage the BDA gov. photography studio and equipment.
- Keep an updated list of gov photography equipment.
- Provide in studio and offsite photography services for government headshots as requested.
- Researched and acquired new keyboarding software to maintain updated library collection.
- Introduced systems to assist with the organization of photo archive.
- Collaborated with Ministers and communications officers to source and or develop photographs for various circumstances.
- Edit photos using adobe suites
Education
Some College (No Degree) - Visual Arts
Bermuda College
Paget ParishHigh School Diploma -
The Berkeley Institute
Pembroke, Pembroke Parish06.2009
Skills
- 10 years sales/customer service experience
- Adobe Creative Suite proficiency
- Digital Photography/Photo editing
- Client Communication and relations
- Analytical and Critical Thinking
- Teamwork and collaboration
- Call Center Operations
- Scheduling/Administrative support
- Order Processing
- Visual storytelling
- Networking skills
- Multimedia production
- Gallery and Exhibit Preparation
Accomplishments
- 2018 -BEDC Rocket Pitch Winner (Queendom Heights Photography)
- 2019 -Masterworks "441" young artists group show
- 2019 Charman Prize winner
- 2020+2023 Bermuda Biennial artist
- 2020-2024 - Best of Bermuda - Photographer (The Bermudian)
- 2021 "MNFR" - solo show hosted by Masterworks Museum
- 2023 - 2024 "FAMILY: Fam, I Love You" - solo show hosted by the Bermuda National Museum
- Client list includes but not limited to BTA, Cassine Shop, TABS, COH (Corporation of Hamilton) CPA (chartered Professional Accountants) and Digicel.
Client List & Collaborations
Cassine Shop
Bermuda Tourism Authority
Atelerie
BELCO
Brown & Co.
BDA Gov (Dept of Communications)
Bermuda End to End
Sinead the Flower (POSOGO)
Buzby (What you failed to Observe)
City of Hamilton
References
Jakai Franks
1-441-532-6618
jfranks@bermudatourism.com
Bermuda Tourism Authority
Keno Simmons
1-441-505-9102
kenosimmons@logic.bm
Dept of Communications
Mia Chambray
1-441-704-1207
mia@cassine.shop
Timeline
Photo Librarian/Assistant Photographer
Department of Commuications, Creative Services
03.2022 - Current
Art Specialist
Department Of Youth & Sport
06.2021 - 08.2021
Assistant Gallery Director (Part Time)
Bermuda Society Of Arts
02.2020 - 06.2020
Photographer/Creative Director
Self Employed Services
12.2018 - Current
Sales Representative
Pembroke Tile & Stone Ltd.
10.2018 - 03.2019
Telesales/Customer Care/Corp Care
Digicel/BTC
10.2014 - 10.2018
Some College (No Degree) - Visual Arts
Bermuda College
High School Diploma -
The Berkeley Institute
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