JANELL S. THOMAS
#3 Victoria Terrace ,Hamilton
Summary
Motivated professional with demonstrated success in both team and individual settings. Experienced in operating and maintaining heat treating equipment to produce high-quality products. Committed to closely following work plans while upholding optimal safety, quality, and productivity standards in fast-paced environments. Equipped with a superior work ethic, team-oriented nature, and valuable skills acquired during a 4-year tenure in the hospitality sector. Trustworthy and dedicated bartender with 5 years of experience serving customers and operating the register. Talented at correctly taking order information and serving customers quickly. Always cheerful when assisting customers with requests and meeting special needs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
After School Program Supervisor
TOYA
08.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Hair Stylist
Red Doors Salon
07.2022 - Current
- Arranged, shaped and trimmed hair to achieve desired effect
- Used fingers, combs, shires, hair-waving solutions, hairpins and other accessories
- Applied color, relaxers, perms, bleach, treatments etc
- Performed rod sets, roller sets, straw curls and styled wigs and hairpieces
- Responsible for natural hair braiding, extensions, rope twist, box braids, invisible braids
- Performed weave-bonding, sewing and created new styles especially for patrons
- Maintained cleanliness of salon and booked clients appointments
Bartender
Coco Reef Resort
04.2023 - 08.2024
- Prepare and serve alcoholic and non alcoholic beverages to guest
- Provide a high quality of service on beverages
- Processing payments by P.O.S system, managing inventory and bar cleaning supplies
- Maintaining a clean and sanitary bar area
- Knowledgeable on how to create traditional and classic cocktails
- Count the float at end of shift
Bartender p/t
Bermuda Athletic Association
09.2022 - 06.2024
- Prepare and serve alcoholic an no alcoholic beverages to patrons
- Processing payments by P.O.S system, managing inventory and bar cleaning supplies
- Maintaining a clean and sanitary bar area
- Count the float at end of shift
- Close bar area and sound the alarm system
Data Entry clerk/ Administrator Service Provider
Ministry of Health
08.2020 - 04.2022
- Provide administrative support to the community
- Insure all paperwork is provide to the citizen
- Check and confirm for all identified documents
- Communicate with clients on results and availability for testing
- Provide professionally conduct and preserve identity confidentiality
- Working under supervision in clinical environment
- Use of electronic patient record system
Bartender
Village Pantry Restaurant & TFL
08.2018 - 01.2019
- Open the bar area, ensure the we are fully stocked with supplies for the day
- Make sure all working area were organized
- Create and prepare signature cocktails
- Process payments on P.O.S system
- Maintain a daily cash float
- Maintain a clean work space and bar area
- Bartender for catering private events for TFL
Concierge Agent / Spa Coordinator
Fairmont Southampton
03.2017 - 07.2018
- Greeted guests’ on the phone, made reservations and booked transportation to and from the airport to hotel
- Proficient in Opera, IConcierge and Royal Service Plus
- Interacted with guests’ and explained how to get around in Bermuda
- Arranged taxi tours off island and explained possible interests on island
- Maintained daily float and sold bus passes, tokens and stamps
- Arranged excursions for guests and also made dinner reservations
Sea Port & Airline Security Officer
Bermuda Security Group
09.2005 - 01.2006
- Scanned all baggage coming off the cruise ships and planes
- Searched all passengers, documented all cruise ship passengers and staff before reentry of the vessel
- Checked all passengers’ passes before entering the vessel
- Screened passengers and visitors for weapons, explosives and other forbidden articles
- Prevented forbidden articles from being carried into restricted area of the terminal
- Greeted individuals desiring to enter restricted areas and informed them that they must be screened prior to entry
- Used hand held metal detector to locate metal items on a person
- Notified if forbidden articles were discovered and examined contents of tray for forbidden articles
Education
G.E.D - undefined
Midland Heights Seventh-Day Adventist Church
06.2002
Skills
- Proficient in POS system
- Excellent communication skills
- Excellent customer service skills
- Excellent timekeeper
- Versatile in Multitasking
Certification
TIPS
References
Daniela, Jindra, General Manager, Coco Reef Resort
Skills Summary
I am a reliable and efficient individual seeking employment who can adapt to any task put before me. As a team player I will go above and beyond the call of duty to uphold the company standards and take pride in all that I do and can assure you that I will be a great asset to your company. I have very good time management skills.
Timeline
After School Program Supervisor
TOYA
08.2024 - Current
Bartender
Coco Reef Resort
04.2023 - 08.2024
Bartender p/t
Bermuda Athletic Association
09.2022 - 06.2024
Hair Stylist
Red Doors Salon
07.2022 - Current
Data Entry clerk/ Administrator Service Provider
Ministry of Health
08.2020 - 04.2022
Bartender
Village Pantry Restaurant & TFL
08.2018 - 01.2019
Concierge Agent / Spa Coordinator
Fairmont Southampton
03.2017 - 07.2018
Sea Port & Airline Security Officer
Bermuda Security Group
09.2005 - 01.2006
G.E.D - undefined
Midland Heights Seventh-Day Adventist Church
TIPS
Similar Profiles
Anthony MoasserAnthony Moasser
Machine Operator at ATFN (Ajinomoto Toya Frozen Noodles)Machine Operator at ATFN (Ajinomoto Toya Frozen Noodles)
Passant YasserPassant Yasser
Senior Content Creator at Toya Branding & Production HouseSenior Content Creator at Toya Branding & Production House
Hussein Al HuraibiHussein Al Huraibi
Sales supervisor at SBTC (Indomie Noodles, Toya Sauces)Sales supervisor at SBTC (Indomie Noodles, Toya Sauces)