Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Jaime Ramsay

Southampton

Overview

18
18
years of professional experience

Work History

Owner -

Jaime Madison Collection
09.2016 - Current
  • Managed day-to-day business operations.
  • Founded and cultivated an brand embodying Bermudian culture, providing functional and affordable clothing for diverse weather conditions.
  • Successfully sold over 12,500 jackets worldwide, establishing a strong global presence and delivering to over 12 countries.
  • Managed the brand's Instagram account:

Owner

Brandit Bermuda
06.2012 - Current
  • Established a successful company specializing in point-of-sale products.
  • Recognized for delivering high-quality products within budget and tight timelines.
  • Built a loyal client base including renowned companies such as Butterfield and Vallis, Goslings, Burrows and Lightbourne, and BGA.
  • Official printer for Somerset and St Georges Cup matches.
  • Cut production costs by 45% through strong international relationships while maintaining high-quality products.

Application Analyst

Bermuda Hospitals Board
08.2009 - 05.2023
  • Provided system support by troubleshooting software problems, testing alternative solutions, and developing a comprehensive understanding of clinical application needs and business processes.
  • Collaborated and represented Digital Health to various stakeholders, attended meetings, and assisted clients in identifying technical/system deficiencies.
  • Conducted training related to clinical/business application systems for Digital Health staff and maintained relationships with application/technical vendors.
  • Proficient in assessing and analyzing phishing campaigns, identifying attack vectors, and evaluating potential vulnerabilities.
  • Skilled in crafting effective countermeasures and implementing strategies to mitigate phishing threats.
  • Knowledgeable in the use of phishing simulation tools and conducting security awareness training for end users.

PBX TECHNICAL ADMINISTRATOR

XL Bermuda Limited
03.2008 - 04.2009
  • Performed initial setup and configuration of PBX systems based on client requirements and industry best practices.
  • Administered and maintained PBX systems, including user account management, extensions, call routing, and voicemail configurations.
  • Provided technical support to clients and end-users, responding to inquiries and troubleshooting PBX-related issues.
  • Collaborated with technical teams and vendors to resolve complex technical issues and ensure system uptime.
  • Planned and implemented system upgrades, patches, and new feature rollouts to improve system functionality and performance.
  • Provided user training and documentation.

TECHNICAL SYSTEMS ANALYST –

Fidelity International
01.2006 - 05.2008
  • Provided client support on system operation and troubleshooting.
  • Resolved or escalated problem tickets to resolve user issues.
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.

Education

Associate of Applied Science - Information Technology

Eastern College
Halifax, Canada
02.2003

Skills

  • Sales & Negotiation
  • Supply Chain Management
  • Financial Management
  • Point of Sale Industry Expertise
  • International Relationship Building
  • High-Quality Deliverables

Accomplishments

    President - Paget Lions Community Club
  • In 2023, led a previously struggling football team to Shield Cup champions and First Division League champions.
  • Recipient of Rebecca Middleton - 2000

Timeline

Owner -

Jaime Madison Collection
09.2016 - Current

Owner

Brandit Bermuda
06.2012 - Current

Application Analyst

Bermuda Hospitals Board
08.2009 - 05.2023

PBX TECHNICAL ADMINISTRATOR

XL Bermuda Limited
03.2008 - 04.2009

TECHNICAL SYSTEMS ANALYST –

Fidelity International
01.2006 - 05.2008

Associate of Applied Science - Information Technology

Eastern College

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Jaime Ramsay