Iesha T. Musson
St. George
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and a quick learner who can adapt easily to the needs of the organization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Lancashire Insurance Company Limited
02.2025 - Current
- Diary management for Group Heads and Senior Underwriters
- Submit expenses through Concur for Group Heads and Senior Underwriters as required
- Coordinate travel, accommodation and transport for Bermuda and US staff
- Inputting and execution of accounts processes for reconciliations of administrative purchases
- Head the Bermuda office’s corporate social responsibility initiative as it relates to the coordination of community and charity services and public relations
Office Manager / Client Services Assistant
Beecher Carlson Bermuda Ltd.
01.2024 - 01.2025
- Managed day-to-day office operations
- Oversight and execution of accounts processes for purchasing and reconciliations
- Invoicing support for brokerage
- Liaise with Bermuda Insurance Markets on Punitive Damages Coverage
- Balance a variety of administrative tasks for multiple managers - Captives and Brokers
- Coordinated and scheduled meetings and conference calls to optimize the scheduling of senior staff
- Maintained the office’s Health and Safety protocols and procedures
Administrative Assistant/ Accounts
The Mirrors Programme
06.2016 - 12.2023
- Managed day-to-day office operations
- Oversight and execution of accounts processes for purchasing, reconciliations, and budgeting
- Performed recruitment and enrolment administration duties
- Demonstrated ability to work under high-pressure situations to meet deadlines
- Balance a variety of administrative tasks for multiple managers
- Coordinated and scheduled meetings and conference calls to optimize the scheduling of senior staff
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors
- Maintained the office inventory and inventory system
- Executed record filing system to improve document organization and management
- Developed strategies to streamline and improve office procedures
- Created and implemented processes and procedures for office efficiency
- Built and maintained excellent customer relationships with external and internal partners
Acting Recruitment Manager
The Mirrors Programme
12.2020 - 04.2023
- Created and managed annual recruitment and enrolment strategy for volunteers and youth, resulting in a 35% increase in enrolment
- Managed public relations for recruitment, increasing interest by 15%
- Executed all volunteer events,( trainings, camps, socials)
- Supervised enrolment administration and approx. 80 volunteers
- Manage recruitment budget of $13-20k
- Co-Facilitated camps and workshops required for programming
- Identified issues, analyzed information, and provided solutions to problems
- Gained strong leadership skills by managing projects from start to finish
- Cultivated interpersonal skills by building positive relationships with others
- Proven ability to learn quickly and adapt to new situations
- Developed strong communication and organizational skills through working on group projects
- Demonstrated strong organizational and time management skills while managing multiple projects
- Worked flexible hours, including nights, weekends, and holiday shifts
- Developed and maintained courteous and effective working relationships
- Passionate about learning and committed to continual improvement
- Managed time efficiently to complete all tasks within the deadlines
- Plan and execute logistics for Mirrors’ spring camp
Manager, Catering Coordinator
Take Five Ltd.
02.2013 - 06.2016
- Performed store opening and closing procedures
- Handled currency and transactions quickly and accurately
- Supervised and training of 6-10 employees on store procedures
- Executed supply ordering and inventory control
- Maintained high standards of customer service in food and beverage services
- Coordinated and planned catering events
- Managed accounts receivables
- Analyzed catering orders and liaised with staff to set up equipment, supplies, and menus to meet client expectations
- Maintained a professional, organized, and safe environment for employees and patrons
- Maintained an extensive calendar of events and attended necessary event meetings and conference calls
Administrative Assistant / Camp Coordinator
Youth, Sport & Recreation
Hamilton
09.2009 - 01.2013
- Produced documents and letters for correspondence related to camps
- Managed the summer day camp voucher system (MS Excel)
- Coordinated and planned logistics for camps
- Maintained registration database for all camps
- Performed other general office tasks such as managing records, database entry, ordering, and tracking resources
Education
Associates - Reinsurance
The Institute
Bachelor of Science - Human Service (Child & Adolescent Development)
Walden University
Associate of Arts - Psychology
Bermuda College
BermudaGED -
C.A.R.E. Learning Centre
BermudaSkills
- Recruitment
- Project management
- Event Management
- Business Writing
- Recruitment lifecycle process
- Microsoft Office Suite
- Skilled Administrator
- Proficient in Enterprise one (E-1 Government Accounting System)
Certification
- Mirrors Program Personal Development Certificate
- CPR/ First Aid Trained
- Applied Suicide Intervention Skills Certificate
- International Institute for Restorative Practices Level 1 certified
- Scars Certified
- Mental Health First Aid
- C & D Diploma- for coaching football under Concacaf
- Level One Facilitator of Quantum Learning Global Curriculum
- Healing Center Engagement – Diversity & Inclusion
Volunteer Experience
- X-Roads Football Club, Football coach for U5 & U7 Children, 2019 - present
- XFC Youth Committee, Executive, Present
- Harrington Sound PTA, Secretary, Assistant Treasurer, 2020 - present
- Harrington Workmen’s Club, Compliance & Membership Officer, 01/2022 - present
Timeline
Administrative Assistant
Lancashire Insurance Company Limited
02.2025 - Current
Office Manager / Client Services Assistant
Beecher Carlson Bermuda Ltd.
01.2024 - 01.2025
Acting Recruitment Manager
The Mirrors Programme
12.2020 - 04.2023
Administrative Assistant/ Accounts
The Mirrors Programme
06.2016 - 12.2023
Manager, Catering Coordinator
Take Five Ltd.
02.2013 - 06.2016
Administrative Assistant / Camp Coordinator
Youth, Sport & Recreation
09.2009 - 01.2013
Associates - Reinsurance
The Institute
Bachelor of Science - Human Service (Child & Adolescent Development)
Walden University
Associate of Arts - Psychology
Bermuda College
GED -
C.A.R.E. Learning Centre