Summary
Overview
Work History
Education
Skills
Timeline
referance
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Handunnethti Mendis

Devoshire

Summary

Dynamic and results-driven Senior Waiter with a proven track record at Portofino Restaurant, excelling in exceptional customer service and strong communication skills. Adept at mentoring staff and enhancing team cohesion, I consistently improve guest experiences while ensuring compliance with health regulations and optimizing inventory management. Experienced with fine dining service techniques, ensuring exceptional guest experiences. Utilizes effective communication and organizational skills to manage busy service periods. Track record of fostering positive team environments and consistently exceeding guest expectations. Professional hospitality specialist equipped to enhance guest experiences and drive service excellence. Proven ability to adapt seamlessly to changing needs while fostering team collaboration and maintaining high service standards. Known for strong communication skills, attentive service, and calm demeanor under pressure. Consistently delivers results through effective multitasking and guest-focused approach.

Overview

19
19
years of professional experience

Work History

Senior Waiter

Portofino Restaurant
01.2024 - Current
  • Mentored junior waitstaff to improve their skills and maintain a high standard of service, resulting in a more cohesive team.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Served as a liaison between kitchen staff and guests regarding dietary restrictions or special requests ensuring a pleasant dining experience for all.
  • Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.

Restaurant Server

Tom Moores Tavern
02.2023 - 12.2023
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Senior Waiter

Gulfsream Restaurant
01.2020 - 2023
  • Facilitated clear communication between the front-and back-of-house teams, improving overall restaurant efficiency.
  • Ensured compliance with all health department regulations by maintaining a clean workspace at all times.
  • Maintained accurate inventory levels for all front-of-house supplies, reducing waste and saving costs.
  • Conducted regular pre-shift meetings to review daily specials, promotions, and any relevant updates from management.

Restaurant Waiter

Cafe Lido
04.2006 - 10.2019
  • Maintained clean and organized dining areas for optimal guest experience.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.

Education

Certificate - Food And Beverage Restaurant Service

Asia Lanka Hotel School
Colombo Sri Lanka

High School Diploma -

K B C Collage Mattumagala
Sri Lanka

Skills

  • Adaptive learning
  • Strong communication skills
  • Sales techniques
  • Exceptional customer service

Timeline

Senior Waiter

Portofino Restaurant
01.2024 - Current

Restaurant Server

Tom Moores Tavern
02.2023 - 12.2023

Senior Waiter

Gulfsream Restaurant
01.2020 - 2023

Restaurant Waiter

Cafe Lido
04.2006 - 10.2019

Certificate - Food And Beverage Restaurant Service

Asia Lanka Hotel School

High School Diploma -

K B C Collage Mattumagala

referance

Stefano Celio 7050299

Manager Aurora Restaurant

Edwin de Melo  7037142

General Manager Gulfstream

Handunnethti Mendis