George Mensah
Pembroke,Hamilton
Summary
Skilled Facilities Manager with background in overseeing building operations and maintenance. Proven track record in improving operational efficiencies, reducing costs, and enhancing the workplace environment for optimal employee performance. Strong leadership skills complemented by ability to implement effective facility management strategies and solutions. Demonstrated success in project management, leading cross-functional teams to meet organizational objectives and maintain compliance with health and safety standards.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Facilities Manager
Bermuda Police Service
Devonshire, Prospect
01.2014 - Current
- Managed and coordinated the inspection, maintenance, repairs, and cleaning of all facilities in compliance with the Health and Safety at Work Act of 1981 to ensure operational suitability.
- Developed and directed a comprehensive facilities preventive and predictive maintenance program, enhancing operational efficiency.
- Implemented an automated work-order management system to streamline maintenance notification, delinquency tracking, and activity checklists, improving contractor coordination.
- Directed and implemented annual maintenance programs, including off-season testing, system overhauls, and seasonal start-up and shutdown of heating, refrigeration, and control systems.
- Monitored and assessed on-call facility repair services to identify and address gaps in responsiveness, repair quality, and customer communication, ensuring high internal customer satisfaction.
- Supervised the installation of security systems at police properties, coordinating with external security firms to safeguard employees and visitors.
- Developed and communicated policies and procedures across the Bermuda Police Service to support facility and equipment maintenance.
- Advised the Finance Manager on facilities maintenance and development initiatives to align with organizational goals.
- Planned, coordinated, and monitored construction projects to expand, upgrade, and maintain physical facilities, collaborating with internal teams and external partners to design, budget, and plan projects.
- Collaborated with project teams, including managers, supervisors, and external partners, to develop designs, plans, and budgets for major new construction initiatives.
- Coordinated with the Ministry of Works and Engineering, builders, and other stakeholders to ensure timely access and smooth transitions to new or refurbished facilities.
- Collaborated with the Ministry of Works and Engineering to develop schedules and allocate tasks between internal services and external contractors.
- Administered service contracts to ensure compliance with job specifications and unit cost agreements, while monitoring work quality and adherence to service level agreements.
- Monitored project schedules and cash flows, approving payments for completed work to ensure adherence to specifications, contract terms, and conditions.
- Acted as a liaison with contractors, architects, engineers, and suppliers, participating in project teams to select and engage consultants and contractors for construction projects.
- Coordinated construction activities with the Senior Executive Group to minimize operational disruptions and ensure proper project closure.
- Prepared and delivered detailed reports on construction and maintenance project progress to the Finance Manager, Senior Executive Group, and government stakeholders, ensuring transparency and informed decision-making.
- Ensured compliance with organizational policies while driving initiatives that supported the Service's long-term objectives in facilities management.
IT Manager
Bermuda Police Service
Devonshire, Prospect
01.2010 - 01.2014
- Developed and implemented strategic and tactical plans for information systems to ensure effective coordination of information dissemination and transfer.
- Supervised operations, maintenance, and backup for various computer systems, hardware, software, and communication networks, ensuring 24/7 service delivery.
- Evaluated recommendations and oversaw the acquisition, configuration, installation, and testing of hardware, operating systems, and software applications.
- Monitored and evaluated computer system infrastructure performance to determine capacity and optimize resource utilization.
- Supervised and established standards for system security, disaster recovery, and redundancy to ensure maximum system integrity and reliability.
- Developed and implemented strategies for efficient use of computer system resources, aligning with organizational goals.
- Established standards for systems operations and provided consultation on training plans for software applications.
- Provided technical assistance and troubleshooting guidance, ensuring timely resolution of issues to minimize service delivery impact.
- Evaluated and recommended new services and technologies for meeting the emerging requirements of the strategic plan.
- Devised and supervised control mechanisms to ensure data integrity, timely entry, and proper storage on systems.
- Managed data communications services and networks to guarantee system reliability and security.
- Collaborated with Senior Officers to develop and maintain a strategic plan aligned with the Service Strategy.
- Managed resource deployment and utilization in line with strategic and tactical priorities.
- Prepared budget and project proposals according to government standards to secure approval and resources for strategic projects.
- Managed Technology Department budget expenditures, collaborating with Finance Manager to prepare reports and analyses for Service Management and the Accountant General.
- Reviewed and authorized leave requests, ensuring adequate staff coverage and operational continuity.
- Conducted regular performance appraisals, developed job plans, and initiated actions to enhance team productivity.
- Managed procurement processes for goods and services, including drafting comprehensive Requests for Proposals and Cabinet Memorandums.
- Oversaw procurement workflows to ensure compliance and efficiency in acquiring information systems.
- Coordinated the implementation of the Technology Strategy to support the Service's main strategies.
- Reviewed the Technology Strategy regularly, made recommendations, and managed the implementation of approved changes.
- Developed and implemented a maintenance schedule to reduce the frequency of system failure.
- Maintained and developed the telephone system, coordinating emergency communication with public safety agencies for seamless operations.
- Liaised with utility agencies, contractors, and vendors to ensure contract adherence to work specifications and timelines.
- Maintained liaison with the Government Telecommunication Officer to oversee island-wide telecommunication developments.
- Advised the Policy Committee on strategic matters related to computer and communication systems.
- Collaborated with service clients, government IT departments, and vendors to identify and address system issues, ensuring the development, repair, or enhancement of existing systems.
- Partnered with user communities to establish project teams focused on resolving technical challenges and leveraging opportunities for system improvements.
- Developed and recommended system solutions by gathering requirements, assisting with project proposals, and designing comprehensive system plans for approval and resource allocation.
- Developed solutions and system plans with user community, assisting in project proposals and resource allocation.
- Monitored project team progress to ensure design standards and deliverables met goals within budget.
Education
Project Management Professional (PMP) -
Project Management Institute
Pennsylvania10-2008
MBA -
University of Maryland University College
Maryland05-2008
Bachelor of Science - Electrical Engineering
Howard University
Washington DC05-1997
Skills
- Inventory procurement
- System inspections
- Team direction
- Building inspections
- Environmental compliance
- Energy management
- Asset management
- Emergency preparedness
- Budgeting and financial management
Certification
- Project Management Professional (PMP)
Affiliations
- Coached young adults through Mirrors program
- Encouraged cleaning contractor to hire a person with Down syndrome
References
References available upon request.
Timeline
Facilities Manager
Bermuda Police Service
01.2014 - Current
IT Manager
Bermuda Police Service
01.2010 - 01.2014
Project Management Professional (PMP) -
Project Management Institute
MBA -
University of Maryland University College
Bachelor of Science - Electrical Engineering
Howard University
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