Fredrina James
Hamilton
Summary
I am a self motivated young lady that works efficiently as a team member as well as an individual. I understand the importance of providing quality service within a business environment. I bring to the table my commitment to excellence in providing customer focused services, to ensuring clear flexible and interactive lines of communication with customers and staff. If given this opportunity for employment, I will perform at the highest of standard with high expectations.
Overview
26
26
years of professional experience
Work History
Environmental Services Housekeeper
Bermuda Hospitals Board
11.2017 - Current
- Maintained cleanliness and sanitation in patient areas to ensure safety and comfort.
- Operated cleaning equipment and utilized chemical agents according to safety protocols.
- Collaborated with healthcare staff to coordinate cleaning schedules during peak times.
- Trained new employees on proper cleaning techniques and safety measures.
Circulation Assistant. Adult Services
Bermuda National Library
10.2007 - 04.2017
- Shelving returned materials and keeping shelves tidy in proper classified order
- Processing new library materials according to the Adult Services processing guidelines, paying close attention to care, accuracy and final presentation of materials
- Assisting the librarian with withdrawing materials from stock and removing the appropriate cards from catalogues
- Registering new members by filling out data entry forms and entering data into a computerized database
- Assist customers with all queries via phone and in person
- Scheduling internet access for clients
- Reporting equipment faults
- Processing reservations and bestsellers
- Filing and statistics
Office Administration
Security
01.2006 - 12.2008
- Overseeing of all data management of all staffs personal records, staff conduct, time keeping, attendance, recruitment, vacation and performance
- Maintaining a staff vacation master schedule
- Managing the administrative procedures for the recruitment and termination of employment of full and part time staff
- Prepare and produce reports on staff issues including entitlements, benefits, increments etc.
- Provide a full range of executive secretarial duties which includes reports, minutes and other confidential material
- Data entry
- Distribution of all incoming mail and recording mail in the correspondence book
- Purchasing of orders
- Customer Service and answering of phone to assist with all queries
Sales Assistant
Marks&Spencer's
01.2005 - 12.2006
- Assisting customers in a professional manner by helping them find what they need within the store
- Answering of the phone and directing calls to the appropriate departments
- Stock taking
- Pricing and sorting of stock in the warehouse and on the floors
Cashier
Whites Supermarket
01.2003 - 12.2005
- Count the drawer's contents and compare the total with sales data at the end of a shift
- Separate and total charge forms, return slips, coupons and any other non-cash items
- Stacking of all shelves and pricing
Sales Assistant
Gibbons Company Limited
01.2000 - 12.2003
- Assisting customers in a professional manner by helping them find what they need within the store
- Stock taking
- Pricing and sorting of stock in the warehouse and on the floors
Education
G.E.D. Diploma -
Adult Education
06.2001
High School Diploma -
Cedarbridge Academy
06.2000
High School Diploma, Honors -
Warwick Secondary
06.1997
Skills
- Cleaning and sanitizing
- Cleaning techniques
- Cleaning and sanitation
- Team collaboration
- Infection control
- Chemical handling
- Maintenance
- Mopping and sweeping
Timeline
Environmental Services Housekeeper
Bermuda Hospitals Board
11.2017 - Current
Circulation Assistant. Adult Services
Bermuda National Library
10.2007 - 04.2017
Office Administration
Security
01.2006 - 12.2008
Sales Assistant
Marks&Spencer's
01.2005 - 12.2006
Cashier
Whites Supermarket
01.2003 - 12.2005
Sales Assistant
Gibbons Company Limited
01.2000 - 12.2003
High School Diploma -
Cedarbridge Academy
High School Diploma, Honors -
Warwick Secondary
G.E.D. Diploma -
Adult Education