Hi, I’m
FRANK RODRIGUES
FOOD AND BEVERAGE PROFESSIONAL
Virar-west,MAHARASHTRA
Summary
Organized food and beverage server with experience in fine dining restaurant environments, as well in cruise-line industry Effective creator of service structures with thoughtful organization. Efficient time management facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
years of professional experience
Work History
BLU BAR AND GRILL
FOOD AND BEVERAGE SERVER
2 2022 - Current
Job overview
In addition to Servers responsibility suggesting Wine pairing according to guest need an food
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Hotel FAIRMONT Southampton
FOOD AND BEVERAGE SERVER
08.2018 - 08.2020
Job overview
- Implemented upselling techniques for add-ons and specialty items to drive additional revenue.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
Hotel The LaLiT
FOOD AND BEVERAGE EXECUTIVE
04.2017 - 05.2018
Job overview
- Developed unique events and special promotions to drive sales.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
COSTA CROCIERE
FOOD AND BEVERAGE ATTENDENT
05.2016 - 12.2016
COSTA CROCIERE
FOOD AND BEVERAGE ASSISTANT WAITER
05.2015 - 01.2016
COSTA CROCIERE
FOOD AND BEVERAGE SNACK STEWARD
05.2015 - 08.2015
Hotel Courtyard by Marriott
FOOD AND BEVERAGE GUEST SERVICE ASSOCIATE
06.2012 - 04.2015
Education
Anjuman – I – Islam
Bachelor of hotel Management & Catering operation
University Overview
- Percentage: 68.54%
- Board: Mumbai University
Anjuman – I – Islam
S.Y.Bsc.
University Overview
- Percentage: 63.50%
- Board: Mumbai University
Anjuman – I – Islam
F.Y.Bsc.
University Overview
- Percentage: 69.33%
- Board: Mumbai University
Thomas Baptista College
H.S.C
University Overview
- Percentage: 69.50%
- Board: Maharashtra Board
John XXIII High school
S.S.C
University Overview
- Percentage: 65.07%
- Board: Maharashtra Board
Skills
POS System Operation
Guest Engagement
Point of sale operation
Suggestive Selling
Hospitality service expertise
Complaint Handling
Problem-solving abilities
Attention to Detail
Team Collaboration
Food Safety Standards
Time management abilities
Wine Pairings
Personal Information
- Passport Number: L9630908
- Passport Date Of Issue: 05/12/2014
- Passport Place Of Issue: THANE
- Passport Expiry Date: 05/11/2024
- Date of Birth: 11/08/1991
- Nationality: Indian
- Marital Status: Married
Certificates
- Certificate Of Proficiency In Personal Safety And Social Responsibility
- Personal Survival Techniques
- Security Training For Seafarers With Designated Securities Duties
- Fire Prevention & Fire Fighting
- Elementary First Aid
- Passenger Ship Familiarization
Languages
English, Marathi, and Hindi
Visa details
B1/B2, Hamilton, 08/04/2022, 07/31/2032
Extracurricular Activities
Received Letter of Appreciation from Hotel Le Royal Meridian Mumbai for assessing outdoor catering at Cricket Club of India on 02/07/2010. Received Letter of Appreciation from Hotel Fariyas Hotel Mumbai for Participating in Catering Service Rendered to the President Fleet Review on 12/19/2011. Successfully Conducted Event of 31st December 2011 as BACK BENCHERS.
Training
- Hotel Internship, Hotel-Intercontinental The LaLiT,Mumbai, 01/11/2010, 15/04/2011
- The Ready For Excellence – Restaurant, Culinary Academy Of India, 17/11/2014, 29/11/2014
- The Ready For Excellence – Compass Plus, Culinary Academy Of India, 17/11/2014, 29/11/2014
Timeline
FOOD AND BEVERAGE SERVER
Hotel FAIRMONT Southampton
08.2018 - 08.2020
FOOD AND BEVERAGE EXECUTIVE
Hotel The LaLiT
04.2017 - 05.2018
FOOD AND BEVERAGE ATTENDENT
COSTA CROCIERE
05.2016 - 12.2016
FOOD AND BEVERAGE SNACK STEWARD
COSTA CROCIERE
05.2015 - 08.2015
FOOD AND BEVERAGE ASSISTANT WAITER
COSTA CROCIERE
05.2015 - 01.2016
FOOD AND BEVERAGE GUEST SERVICE ASSOCIATE
Hotel Courtyard by Marriott
06.2012 - 04.2015
FOOD AND BEVERAGE SERVER
BLU BAR AND GRILL
2 2022 - Current
Anjuman – I – Islam
Bachelor of hotel Management & Catering operation
05.2012
Anjuman – I – Islam
S.Y.Bsc.
05.2011
Anjuman – I – Islam
F.Y.Bsc.
05.2010
Thomas Baptista College
H.S.C
05.2009
John XXIII High school
S.S.C
05.2007