Fiona J. Symons
101 Spice Hill Road, Warwick Bermuda
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
Unit Assistant - Casual
Bermuda Hospitals Board
04.2024 - Current
Unit Assistant
Bermuda Hospitals Board
08.2005 - Current
- Greets patients, clients, visitors, and hospital staff in a congenial, respectful, and welcoming manner.
- Manages telephone calls and visitors, minimizing interruption to nursing staff. Confers with other departments, as appropriate, to provide for an interdisciplinary approach to patients' needs.
- Maintains an up-to-date information board for the unit; communicates information accurately and in a timely manner; receives, opens, stamps, and distributes the daily mail.
- Answers patient call signals and signal lights to determine patients' needs.
- Assists nursing and medical staff in clerical duties to support patient care.
- Interacts professionally with patient/family and provides explanations and verbal reassurance as appropriate; ensures client needs are satisfactorily met.
- Demonstrates knowledge in medical terminology to accurately transcribe physician orders.
- Coordinates patient transport as required; arranges patient appointments for diagnostic tests/procedures, both manually and electronically, and records them in the diary, including appointments for outpatient clients upon discharge. Documents and tracks client notes entering and leaving the unit, and liaises with the Medical Records Department. as required
- Coordinates/orders supply replenishment weekly to meet expected unit demands for the medical ward.
- Communicates with patients with compassion while keeping medical information private.
- Schedule lab work and diagnostic imaging tests for patients based on physician orders.
- Processes patient admissions and discharges; processes transfer of patients to other units and facilities, including overseas hospitals; initiates contact for patient referrals.
- Ensures patient documents are filed/scanned promptly and accurately; imprints and places standard forms in the chart as needed.
- Prepares and adjusts monthly and weekly payroll scheduling for staff reporting to the manager.
- Transcribes, copies, collates, and distributes various reports for the unit. Ensures readiness of documents and tools for meetings. Transcribes the weekly staff schedule and distributes it to appropriate departments.
- Maintains an efficient and effective environment at the Nursing Stations of the unit.
- Maintains various logs and compiles statistical information on a monthly basis.
- Participates in screening new applicants for hire and assists with training/orientation of staff to the unit environment.
- Proficient in using Clinical Suites/Cerner, API HealthCare, Infor system, AS400, also Emergency Medical Record (EMR) Superuser
Accounts Payable Clerk
Trimingham Brothers Limited
01.2003 - 08.2005
- Handled high-volume invoice processing with minimal supervision.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Coded invoices and other records to maintain organized and accurate records.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Problem-solved accounts payable questions on behalf of internal team members, management, and vendors.
- Worked closely with department personnel to produce accurate and timely bills.
- Compiled, coded, and submitted weekly invoices to accounting for payment.
- Analyzed invoice and expense reports, identified variances, and researched issues to correct problems and maintain financial compliance.
- Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
- Took advantage of discount opportunities by paying vendors within payment terms.
- Calculated and produced checks for utilities, taxes, and other operational payments.
- Recorded debit, credit, and account transactions in computer spreadsheets and databases.
- Reduced financial discrepancies by accurately managing accounting documentation.
Accounts Payables Clerk
Phoenix Stores Limited
10.1995 - 01.2003
- Handled high-volume invoice processing with minimal supervision.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Coded invoices and other records to maintain organized and accurate records.
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Worked closely with department personnel to produce accurate and timely bills.
- Compiled, coded and submitted weekly invoices to accounts for payment.
- Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
- Worked with the purchasing group to resolve purchase order matching issues.
- Took advantage of discount opportunities by paying vendors within payment terms.
- Matched orders with invoices and recorded required information.
Head Cashier
Phoenix Stores Limited
08.1995 - 10.1995
- Prepared cash deposits and balanced store safe for opening and closing of all divisional pharmacies.
- Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
- Counted and balanced cashier drawers for divisions.
- Processed efficient and accurate cash, check, debit and credit card payments using Tomax Systems.
- Remained aware of surroundings and secured cash to minimize potential loss.
Education
Associate Degree - Bookkeeping
Bermuda College
Paget05.1992
Bermuda Hospitals Board
High School Diploma -
Warwick Secondary High School
Warwick06.1990
Skills
- Problem-Solving
- Technical Library Maintenance
- Organization and Time Management
- Supply Ordering
- CPR Certified
- Administrative Support
- Knowledge of Medical Terms
- Flexible Schedule
- Cash Handling
- Inventory Management
- Employee Scheduling
- Maintaining Financial Records
- Office Coordination
- Relationship Building
- Scheduling Tests and Procedures
- Order Purchasing
- Invoice Processing
- Calendar and Appointment Management
- Payment Scheduling and Collection
- Computer Proficiency
- Data Entry
References
References available upon request.
Timeline
Unit Assistant - Casual
Bermuda Hospitals Board
04.2024 - Current
Unit Assistant
Bermuda Hospitals Board
08.2005 - Current
Accounts Payable Clerk
Trimingham Brothers Limited
01.2003 - 08.2005
Accounts Payables Clerk
Phoenix Stores Limited
10.1995 - 01.2003
Head Cashier
Phoenix Stores Limited
08.1995 - 10.1995
Associate Degree - Bookkeeping
Bermuda College
Bermuda Hospitals Board
High School Diploma -
Warwick Secondary High School
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